Customer Care Executive Salary in District of Columbia

How much does a Customer Care Executive make in District of Columbia?

As of August 01, 2026, the average salary for a Customer Care Executive in District of Columbia is $273,490 per year, which breaks down to an hourly rate of $131.

However, a Customer Care Executive's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $318,386
  • Majority Range (25th-75th percentile): $247,690 to $296,990
  • Entry-Level (10th percentile): $224,200
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View as table View as graph 25% $247,690 10% $224,200 90% $318,386 75% $296,990 $273,490 50%(Median) Didn’t find job title? Click

Customer Care Executive Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $296,990 $24,749 $5,711 $143
Average $273,490 $22,791 $5,259 $131
25th Percentile $247,690 $20,641 $4,763 $119
Check out Customer Care Executive Job Openings in District of Columbia
CUSTOMER CARE ASSOCIATE

Colonial Parking Inc - Washington, DC

Customer Care Representative

MTM - Washington, DC

Customer Care Representative

Mtm - Washington, DC

Senior Customer Business Executive Public Sector

WalkMe - Washington, DC

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Key Factors That Influence Customer Care Executive Salaries

A Customer Care Executive's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.

How Experience Level Affects Customer Care Executive Salaries?

Experience is a primary driver of a Customer Care Executive's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Customer Care Supervisor (3-5 years): $83,661
  • Customer Care Manager (5+ years): $110,377
  • Customer Care Senior Manager (5+ years): $151,427
  • Customer Care Director (5+ years): $198,380
  • Customer Care Executive (5+ years): $273,420
Job Role Years of Experience Average Salary
Customer Care Supervisor3-5 years$83,661
Customer Care Manager5+ years$110,377
Customer Care Senior Manager5+ years$151,427
Customer Care Director5+ years$198,380
Customer Care Executive5+ years$273,420
$83,661 Customer ...
$110,377 Customer ...
$151,427 Customer ...
$198,380 Customer ...
$273,420 Customer ...
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What Am I Worth?

Top Paying Cities for Customer Care Executives

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Parcel Return Service: $271,990
  • Washington: $271,990
  • Naval Anacost Annex: $271,990

Customer Care Executive Salary by Company Size: Startups vs. Enterprise

Customer Care Executive salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $306,156. While startup companies pay approximate $259,001.

Customer Care Executive Salary by Company Size

Company Size Employees Average Salary
Startup1~50$259,001
Growth Stage51~500$273,924
Established501~5000$295,648
Enterprise5000+$306,156

Customer Care Executive Salary by Industry: Top Paying Sectors

For Customer Care Executive roles, the industry you choose can affect earning potential by as much as 59% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Biotechnology sectors offer the strongest compensation, at 20% above the average. In contrast, Customer Care Executive positions in Transportation or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view Customer Care Executive as a support function rather than a direct revenue driver.

The top paying industries for a Customer Care Executive

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Financial Services$328,188$158.020%
Biotechnology$314,514$151.015%
Software & Networking$314,514$151.015%
Pharmaceuticals$311,779$150.014%
Internet$306,309$147.012%

Customer Care Executive Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Care Executive's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on August 01, 2026

Find Your Next Customer Care Executive Job

Ready to take the next step in your career? Browse thousands of current Customer Care Executive job openings on our job board. Use the search bar below to find your perfect match.

United States
  • Confidential

    Washington D.C., DC

    Confidential | Washington D.C., DC

    Vice President, Customer Care & Support. About the Company. Online registry for baby items. Industry. Retail. Type. Privately Held, VC-backed. Founded. 201... more

    21 Days Ago

  • Confidential

    Washington, D.C., DC

    Confidential | Washington, D.C., DC

    Vice President, Customer Care & Support. About the Company. Online registry for baby items. Industry. Retail. Type. Privately Held, VC-backed. Founded. 201... more

    7 Days Ago

  • Calyx Senior Living

    FUQUAY-VARINA, NC

    Calyx Senior Living | FUQUAY-VARINA, NC

    At Calyx Living, we blend luxuries with amenities to exceed expectations for senior living. Our design offers contemporary and spacious living areas of ind... more

    8 Days Ago

  • Williams-Sonoma Customer Care Centers

    ATLANTA, GA

    Williams-Sonoma Customer Care Centers | ATLANTA, GA

    Williams-Sonoma Inc. Customer Service Representatives Seasonal Full Time availability Remote roles available in: Georgia Now accepting applications until A... more

    4 Days Ago

  • Williams-Sonoma Customer Care Centers

    SAN ANTONIO, TX

    Williams-Sonoma Customer Care Centers | SAN ANTONIO, TX

    Williams-Sonoma Inc. Customer Service Representatives Full Time and Part Time availability - San Antonio, TX Now accepting applications until August 30, 20... more

    4 Days Ago

  • Williams-Sonoma Customer Care Centers

    CHARLOTTE, NC

    Williams-Sonoma Customer Care Centers | CHARLOTTE, NC

    Williams-Sonoma Inc. Customer Service Representatives Seasonal Full Time availability Remote roles available in: Charlotte, NC Now accepting applications u... more

    5 Days Ago

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