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Customer Care Supervisor Salary in the United States

How much does a Customer Care Supervisor make in the United States?

As of January 01, 2026, the average salary for a Customer Care Supervisor in the United States is $75,600 per year, which breaks down to an hourly rate of $36.

However, a Customer Care Supervisor's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $92,985
  • Majority Range (25th-75th percentile): $68,000 to $84,700
  • Entry-Level (10th percentile): $61,081
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View as table View as graph 25% $68,000 10% $61,081 90% $92,985 75% $84,700 $75,600 50%(Median) Didn’t find job title? Click

Customer Care Supervisor Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $84,700 $7,058 $1,629 $41
Average $75,600 $6,300 $1,454 $36
25th Percentile $68,000 $5,667 $1,308 $33
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Key Factors That Influence Customer Care Supervisor Salaries

A Customer Care Supervisor's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Customer Care Supervisor Salaries?

Experience is a primary driver of a Customer Care Supervisor's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $72,764
  • Early Career (1-2 years): $73,104
  • Mid-Level (2-4 years): $74,239
  • Senior-Level (5-8 years): $75,600
  • Expert (over 8 years): $77,909
Levels Salary
Entry Level Customer Care Supervisor$72,764
Intermediate Level Customer Care Supervisor$73,104
Senior Level Customer Care Supervisor$74,239
Specialist Level Customer Care Supervisor$75,600
Expert Level Customer Care Supervisor$77,909
$72,764 0 yr
$73,104 < 2 yrs
$74,239 2-4 yrs
$75,600 5-8 yrs
$77,909 > 8 yrs
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What Am I Worth?

Top Paying Cities for Customer Care Supervisors

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $95,300
  • San Francisco: $94,400
  • Oakland: $92,300

What Skills Can Increase a Customer Care Supervisor's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 40.89% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • Customer Care (Mentioned in 1.22% Job Postings): Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them.
  • Cash Handling (Mentioned in 1.03% Job Postings): Process of receiving and giving money in a business. In retail, cash handling ranges from the point of sale to the behind-the-scenes money management during the day.
See More Skills
Skills Demand Percentage
Customer Service 40.89%
Customer Care 1.22%
Cash Handling 1.03%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Customer Care Supervisor's salary.
  • Troubleshooting: Can increase your salary by up to 5%.
  • Client Service: Can increase your salary by up to 5%.
  • Scheduling: Can increase your salary by up to 4%.
Skill Salary Salary % Increase
Troubleshooting
$79,380
5%
Client Service
$79,380
5%
Scheduling
$78,624
4%
Quality Control
$78,624
4%
Initiative
$77,868
3%
Commitment
$77,868
3%
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How Education impacts a Customer Care Supervisor's Salary?

Your level of education can impact your salary potential. While many Customer Care Supervisors enter the field with a Associate's Degree degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Customer Care Supervisor with a Associate's Degree is between $72,619 and $78,043).

Customer Care Supervisor Salaries by Degree Level

Typical Education for Customer Care Supervisor
Degree Level % of user with this level of education
No Diploma 1.2%
High School 38.7%
Associates 17.5%
Bachelors 36.5%
Masters 6.0%
Doctorate 0.1%
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Customer Care Supervisor Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Care Supervisor's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on January 01, 2026

Customer Care Supervisor Salary Growth & Career Path

For a Customer Care Supervisor, the most direct path to higher earnings is advancing to the Customer Care Manager role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $99,600 - a projected growth of 32% over your current level.

Salary Trends for Customer Care Supervisor

Salaries for a Customer Care Supervisor can change over time, reflecting shifts in market demand and the overall economy. The median salary increased from $59,819 in 2023 to around $60,497 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Customer Care Supervisor salary trends, .

Average Annual Salary of Customer Care Supervisor Over Time

2022
$???
2023
$59,819
2024
$60,539
2025
$60,497
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $59,819
2024 $60,539
2025 $60,497
2026
View More
2027
View More

Most common benefits for Customer Care Supervisor

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Customer Care Supervisor

Here are companies hiring for Customer Care Supervisor and their salaries, click below for more details.

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Ready to take the next step in your career? Browse thousands of current Customer Care Supervisor job openings on our job board. Use the search bar below to find your perfect match.

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FAQ about Customer Care Supervisor

1. What is the difference between customer care executive and customer support executive?

The difference between a customer care executive and a customer support executive lies in their focus. Customer care executives prioritize overall customer satisfaction and relationship management, while customer support executives concentrate on resolving specific product-related issues. In terms of compensation, customer care supervisors earn between $68,700 and $89,600, with a midpoint of $78,200.

2. What is the best Account Manager salary?

The salary for a Customer Care Supervisor typically ranges from $68,700 to $89,600, with a median salary of $78,200. This range reflects the varying levels of experience and responsibilities in different locations. For those considering a career in this field, these figures provide a solid benchmark for expected earnings.

3. How do you negotiate a supervisor salary?

To negotiate a Customer Care Supervisor salary, start by assessing your skills and experience. Research the market average, which ranges from $68,700 to $89,600. Prepare your talking points and schedule a discussion. Practice with a friend, maintain confidence, express gratitude, and aim for the higher end of the range, around $89,600, to maximize your offer.

4. What is a customer service team leader supervisor?

Definition: The Customer Service Team Leader supervises the team to ensure optimal service levels, enhancing customer experience, fostering retention, and creating new opportunities. The salary for this role typically ranges from $68,700 to $89,600, with a midpoint of $78,200, reflecting the importance of effective leadership in customer service.

5. What is a good salary for customer service?

A good salary for a Customer Care Supervisor typically ranges from $68,700 to $89,600, with a midpoint of $78,200. This reflects the varying levels of experience and responsibility in the role, ensuring competitive compensation for skilled professionals in customer service.

6. How much do customer account managers make in the US?

How Much Does a Customer Care Supervisor Make in the US? The average salary for a Customer Care Supervisor in the US ranges from $68,700 to $89,600, with a mid-salary of $78,200. This reflects the competitive compensation for this role, ensuring that supervisors are well-rewarded for their expertise and leadership in customer service.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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