Customer Service and Support Team Leader Salary in Ona, West Virginia
Customer Service and Support Team Leader Salary in Ona, WV
How much does a Customer Service and Support Team Leader make in Ona, WV? The average Customer Service and Support Team Leader salary in Ona, WV is $56,030 as of May 28, 2024, but the range typically falls between $49,600 and $63,510. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Customer Service and Support Team Leader Salary | $43,746 | Ona,WV | May 28, 2024 |
| 25th Percentile Customer Service and Support Team Leader Salary | $49,600 | Ona,WV | May 28, 2024 |
| 50th Percentile Customer Service and Support Team Leader Salary | $56,030 | Ona,WV | May 28, 2024 |
| 75th Percentile Customer Service and Support Team Leader Salary | $63,510 | Ona,WV | May 28, 2024 |
| 90th Percentile Customer Service and Support Team Leader Salary | $70,320 | Ona,WV | May 28, 2024 |
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Job Description
The Customer Service and Support Team Leader responds to and resolves escalated issues and/or unique or complex requests from customers. Acts as team lead for a customer service team that responds to phone or e-mail, non-technical service requests from customers. Being a Customer Service and Support Team Leader identifies system and workflow improvements to enhance the team's efficiency. Monitors daily workflow and ensures that correct procedures are followed. In addition, Customer Service and Support Team Leader coaches and guides less experienced team members. May assist manager with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or its equivalent. Typically reports to head of a unit/department. Being a Customer Service and Support Team Leader contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. Working as a Customer Service and Support Team Leader typically requires 4 to 7 years of related experience. (Copyright 2024 Salary.com)
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Brittany Pinkney - State Farm Agent - Weston, WVJob Description. Job Description. Benefits. Bonus based on performance. Company parties. Paid time off. Wellness resources. ROLE DESCRIPTION. As a customer...- 1 Day Ago
Career Path for this job
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Down a level:
Customer Care Representative IV
5 - 7 years experience
High School Diploma or Technical Certificate -
This Job:
Customer Service and Support Team Leader
2 + years experience
Bachelor's Degree -
Up a level:
Customer Care Supervisor
3 + years experience
Bachelor's Degree
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About Ona, West Virginia
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About Ona, West Virginia Ona is a small unincorporated community along US 60 (the old Midland Trail) in Cabell County, West Virginia. It is situated roughly halfway between th....More
Ona, West Virginia area prices were up 1.2% from a year ago View the Cost of Living in Ona, West Virginia
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