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Customer Service and Support Team Leader Salary in Pratt, West Virginia

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Customer Service and Support Team Leader Salary in Pratt, WV

How much does a Customer Service and Support Team Leader make in Pratt, WV? The average Customer Service and Support Team Leader salary in Pratt, WV is $56,540 as of May 28, 2024, but the range typically falls between $50,040 and $64,080. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Customer Service and Support Team Leader Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service and Support Team Leader Salary $44,122 Pratt,WV May 28, 2024
25th Percentile Customer Service and Support Team Leader Salary $50,040 Pratt,WV May 28, 2024
50th Percentile Customer Service and Support Team Leader Salary $56,540 Pratt,WV May 28, 2024
75th Percentile Customer Service and Support Team Leader Salary $64,080 Pratt,WV May 28, 2024
90th Percentile Customer Service and Support Team Leader Salary $70,945 Pratt,WV May 28, 2024
25% $50,040 10% $44,122 90% $70,945 75% $64,080 $56,540 50%(Median) Didn’t find job title? Click
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Check out Customer Service and Support Team Leader Job Openings in Pratt, West Virginia

Customer Service Leader

Royal Farms - Martinsburg, WV

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Retail Customer Service Team Member

Michaels Stores, Inc. - Barboursville, WV

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Retail Customer Service Team Member

Michaels Stores, Inc. - Fairmont, WV

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Job Description

The Customer Service and Support Team Leader responds to and resolves escalated issues and/or unique or complex requests from customers. Acts as team lead for a customer service team that responds to phone or e-mail, non-technical service requests from customers. Being a Customer Service and Support Team Leader identifies system and workflow improvements to enhance the team's efficiency. Monitors daily workflow and ensures that correct procedures are followed. In addition, Customer Service and Support Team Leader coaches and guides less experienced team members. May assist manager with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or its equivalent. Typically reports to head of a unit/department. Being a Customer Service and Support Team Leader contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. Working as a Customer Service and Support Team Leader typically requires 4 to 7 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Customer Service and Support Team Leader in Pratt, WV
  • Royal Farms - Martinsburg, WV
    Description. The Customer Service Leader (CSL) works in support of the leadership team to facilitate the completion of all store-level tasks. The CSL perfo...
    - 1 Day Ago
  • Concentrix - Charleston, WV
    Job Title. Technical Support / Customer Service Representative (Remote). Job Description. JOB DESCRIPTION. The Technical Support / Customer Service Represe...
    - 2 Days Ago
  • Michaels Stores, Inc. - Barboursville, WV
    Store - HUNTINGTON, WV. Deliver friendly customer service, help customers shop our store and find what they're looking for. Ensure all customers receive a ...
    - 4 Days Ago
  • Michaels Stores, Inc. - Fairmont, WV
    Store - Fairmont, WV. Deliver friendly customer service, help customers shop our store and find what they're looking for. Ensure all customers receive a fa...
    - 5 Days Ago
  • Michaels Stores - Morgantown, WV
    Customer Service Team Member page is loaded **Customer Service Team Member. Customer Service Team Member. locationsMorgantown-801 Venture Dr time typePart ...
    - 4 Days Ago

Career Path for this job

  1. Down a level:

    Customer Care Representative IV

    5 - 7 years experience
    High School Diploma or Technical Certificate

  2. This Job:

    Customer Service and Support Team Leader

    2 + years experience
    Bachelor's Degree

  3. Up a level:

    Customer Care Supervisor

    3 + years experience
    Bachelor's Degree

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Understand the total compensation opportunity for a Customer Service and Support Team Leader, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
50040
64080
56540

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
51610
67600
58910
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service and Support Team Leader in Pratt, WV. The base salary for Customer Service and Support Team Leader ranges from $50,040 to $64,080 with the average base salary of $56,540. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $51,610 to $67,600 with the average total cash compensation of $58,910.
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50040
64080

 

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About Pratt, West Virginia    Pratt is a town in Kanawha County, West Virginia, United States, along the Kanawha River. The population was 602 at the 2010 census. Pratt is located ....More

Pratt, West Virginia  area prices were up 1.2% from a year ago    View the Cost of Living in Pratt, West Virginia

Customer Service and Support Team Leader Salary in popular cities: Charleston, Huntington, Parkersburg

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