How much does a Customer Service Coaching and Training Supervisor make in Andover, CT? The average Customer Service Coaching and Training Supervisor salary in Andover, CT is $79,900 as of April 24, 2024, but the range typically falls between $66,100 and $101,600. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Service Coaching and Training Supervisor Salary | $53,536 | Andover,CT | April 24, 2024 |
25th Percentile Customer Service Coaching and Training Supervisor Salary | $66,100 | Andover,CT | April 24, 2024 |
50th Percentile Customer Service Coaching and Training Supervisor Salary | $79,900 | Andover,CT | April 24, 2024 |
75th Percentile Customer Service Coaching and Training Supervisor Salary | $101,600 | Andover,CT | April 24, 2024 |
90th Percentile Customer Service Coaching and Training Supervisor Salary | $121,357 | Andover,CT | April 24, 2024 |
The Customer Service Coaching and Training Supervisor prepares instructive updates and details on new products, features, and service offerings. Designs and delivers training programs for customer service representatives, team leaders, and supervisors. Being a Customer Service Coaching and Training Supervisor creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. In addition, Customer Service Coaching and Training Supervisor assesses training effectiveness and defines future needs by reviewing and analyzing staff performance metrics. Typically requires a bachelor's degree. Typically reports to a manager. The Customer Service Coaching and Training Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as a Customer Service Coaching and Training Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
4 - 7 years experience
Bachelor's Degree
3 - 5 years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Customer Service Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Customer Service Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Customer Service Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
Job Title Customer Service Trainer I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
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About Andover, Connecticut Andover is a rural town in Tolland County, Connecticut, United States. The population was 3,303 at the 2010 census. Andover was incorporated on May 18....More
Andover, Connecticut area prices were up 1.7% from a year ago View the Cost of Living in Andover, Connecticut
Customer Service Coaching and Training Supervisor Salary in popular cities: Bridgeport, New Haven, Hartford
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Salary estimation for Customer Service Coaching and Training Supervisor at companies like : Amarillo Adoption, University of South Carolina School of Law, Johnson Business Holdings Inc