How much does a Customer Service/Retention Manager make in Aberdeen, WA? The average Customer Service/Retention Manager salary in Aberdeen, WA is $94,593 as of March 26, 2024, but the range typically falls between $84,453 and $109,023. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Customer Service/Retention Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service/Retention Manager Salary $75,221 Aberdeen,WA March 26, 2024
25th Percentile Customer Service/Retention Manager Salary $84,453 Aberdeen,WA March 26, 2024
50th Percentile Customer Service/Retention Manager Salary $94,593 Aberdeen,WA March 26, 2024
75th Percentile Customer Service/Retention Manager Salary $109,023 Aberdeen,WA March 26, 2024
90th Percentile Customer Service/Retention Manager Salary $122,161 Aberdeen,WA March 26, 2024
25% $84,453 10% $75,221 90% $122,161 75% $109,023 $94,593 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Service/Retention Manager takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Manages all customer retention activities. Being a Customer Service/Retention Manager is responsible for leading a team of retention members. Maintains industry relationships and develops budgets and controls costs. In addition, Customer Service/Retention Manager requires a bachelor's degree in area of specialty. Typically reports to head of a unit/department. The Customer Service/Retention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Customer Service/Retention Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Job Openings for Customer Service/Retention Manager in Aberdeen, WA

Career Path for this job

  1. Down a level:

    At Risk Customer Support Supervisor

    3 + years experience
    Bachelor's Degree

  2. This Job:

    Customer Service/Retention Manager

    5 + years experience
    Bachelor's Degree

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Average Base Salary

Core compensation

 
 
 
84453
109023
94593

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
91033
123633
106913
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service/Retention Manager in Aberdeen, WA. The base salary for Customer Service/Retention Manager ranges from $84,453 to $109,023 with the average base salary of $94,593. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $91,033 to $123,633 with the average total cash compensation of $106,913.
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84453
109023

 

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About Aberdeen, Washington    Aberdeen /ˈæbərdiːn/ is a city in Grays Harbor County, Washington, United States. The population was 16,896 at the 2010 census. The city is the econom....More

Aberdeen, Washington  area prices were up 2.9% from a year ago    View the Cost of Living in Aberdeen, Washington

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