Customer Service/Retention Manager Salary in Cranston, Rhode Island
Customer Service/Retention Manager Salary in Cranston, RI
How much does a Customer Service/Retention Manager make in Cranston, RI? The average Customer Service/Retention Manager salary in Cranston, RI is $95,473 as of April 24, 2024, but the range typically falls between $85,243 and $110,053. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Customer Service/Retention Manager Salary | $75,929 | Cranston,RI | April 24, 2024 |
| 25th Percentile Customer Service/Retention Manager Salary | $85,243 | Cranston,RI | April 24, 2024 |
| 50th Percentile Customer Service/Retention Manager Salary | $95,473 | Cranston,RI | April 24, 2024 |
| 75th Percentile Customer Service/Retention Manager Salary | $110,053 | Cranston,RI | April 24, 2024 |
| 90th Percentile Customer Service/Retention Manager Salary | $123,327 | Cranston,RI | April 24, 2024 |
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Job Description
The Customer Service/Retention Manager takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Manages all customer retention activities. Being a Customer Service/Retention Manager is responsible for leading a team of retention members. Maintains industry relationships and develops budgets and controls costs. In addition, Customer Service/Retention Manager requires a bachelor's degree in area of specialty. Typically reports to head of a unit/department. The Customer Service/Retention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Customer Service/Retention Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
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Michaels Stores - Providence, RICustomer Experience Manager page is loaded **Customer Experience Manager. Customer Experience Manager. locationsWesterly-19 Airport Rd time typePart time p...- 2 Days Ago
Career Path for this job
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Down a level:
At Risk Customer Support Supervisor
3 + years experience
Bachelor's Degree -
This Job:
Customer Service/Retention Manager
5 + years experience
Bachelor's Degree
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About Cranston, Rhode Island
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| Job Title | Experience | EDUCATION | Salary Compared to This Job |
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| Job Title Customer Experience Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
| Job Title Customer Experience Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
| Job Title Customer Retention Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
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Level of Education
- Customer Service/Retention Manager Salaries with No Diploma
- Customer Service/Retention Manager Salaries with a High School Diploma or Technical Certificate
- Customer Service/Retention Manager Salaries with an Associate's Degree
- Customer Service/Retention Manager Salaries with a Bachelor's Degree
- Customer Service/Retention Manager Salaries with a Master's Degree or MBA
- Customer Service/Retention Manager Salaries with a JD, MD, PhD or Equivalent
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About Cranston, Rhode Island Cranston, once known as Pawtuxet, is a city in Providence County, Rhode Island, United States. With a population of 80,529 at the 2010 census, it is t....More
Cranston, Rhode Island area prices were up 1.6% from a year ago View the Cost of Living in Cranston, Rhode Island
Customer Service/Retention Manager Salary in popular cities: Providence, Warwick, Pawtucket
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