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How much does a Customer Service/Retention Representative, Entry make in Albright, WV? The average Customer Service/Retention Representative, Entry salary in Albright, WV is $34,530 as of March 26, 2024, but the range typically falls between $30,840 and $39,560. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Customer Service/Retention Representative, Entry Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service/Retention Representative, Entry Salary $27,480 Albright,WV March 26, 2024
25th Percentile Customer Service/Retention Representative, Entry Salary $30,840 Albright,WV March 26, 2024
50th Percentile Customer Service/Retention Representative, Entry Salary $34,530 Albright,WV March 26, 2024
75th Percentile Customer Service/Retention Representative, Entry Salary $39,560 Albright,WV March 26, 2024
90th Percentile Customer Service/Retention Representative, Entry Salary $44,140 Albright,WV March 26, 2024
25% $30,840 10% $27,480 90% $44,140 75% $39,560 $34,530 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Service/Retention Representative, Entry addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Being a Customer Service/Retention Representative, Entry requires a high school diploma or equivalent. Offers discounts or special deals as needed and within pre-established limits. In addition, Customer Service/Retention Representative, Entry typically reports to a supervisor or manager. Being a Customer Service/Retention Representative, Entry may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

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Job Openings for Customer Service/Retention Representative, Entry in Albright, WV
  • POSITION OVERVIEW. ENTRY-LEVEL CUSTOMER SERVICE REPRESENTATIVE. We are looking for agents to support walk-up customer inquiries, new account setup and MOV ...
    - 4 Days Ago
  • POSITION OVERVIEW. ENTRY-LEVEL CUSTOMER SERVICE REPRESENTATIVE. We are looking for agents to support walk-up customer inquiries, new account setup and MOV ...
    - 4 Days Ago
  • LOCATION. Parkersburg, WV. JOB TYPE. Full-Time. PAY TYPES. Hourly + Bonus. SALARY. $13.50 - $15.00 / hour. BENEFITS & PERKS. LOCAL REPRESENTATIVE: Paid Tra...
    - 4 Days Ago
  • POSITION OVERVIEW. ENTRY-LEVEL IN-PERSON CUSTOMER SERVICE REPRESENTATIVE. We are looking for agents to support walk-up customer inquiries, new account setu...
    - 3 Days Ago
  • LOCATION. Parkersburg, WV. JOB TYPE. Full-Time. PAY TYPES. Hourly + Bonus. SALARY. $13.50 - $15.00 / hour. BENEFITS & PERKS. LOCAL REPRESENTATIVE: Paid Tra...
    - 4 Days Ago

Career Path for this job

  1. This Job:

    Customer Service/Retention Representative, Entry

    0 - 1 years experience
    High School Diploma or Technical Certificate

  2. Up a level:

    At Risk Customer Support Representative II

    1 - 3 years experience
    High School Diploma or Technical Certificate

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Average Base Salary

Core compensation

 
 
 
30840
39560
34530

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
32440
41930
36660
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service/Retention Representative, Entry in Albright, WV. The base salary for Customer Service/Retention Representative, Entry ranges from $30,840 to $39,560 with the average base salary of $34,530. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $32,440 to $41,930 with the average total cash compensation of $36,660.
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30840
39560

 

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About Albright, West Virginia    Albright is a town and former coal town in Preston County, West Virginia, United States, along the Cheat River. The population was 299 at the 2010 cen....More

Albright, West Virginia  area prices were up 1.5% from a year ago    View the Cost of Living in Albright, West Virginia

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