How much does a Customer Service/Retention Representative, Entry make in West Virginia? The average Customer Service/Retention Representative, Entry salary in West Virginia is $33,080 as of February 26, 2024, but the range typically falls between $29,550 and $37,900. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Service/Retention Representative, Entry Salary | $26,336 | WV | February 26, 2024 |
25th Percentile Customer Service/Retention Representative, Entry Salary | $29,550 | WV | February 26, 2024 |
50th Percentile Customer Service/Retention Representative, Entry Salary | $33,080 | WV | February 26, 2024 |
75th Percentile Customer Service/Retention Representative, Entry Salary | $37,900 | WV | February 26, 2024 |
90th Percentile Customer Service/Retention Representative, Entry Salary | $42,288 | WV | February 26, 2024 |
Customer Service Representative
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The Customer Service/Retention Representative, Entry addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Being a Customer Service/Retention Representative, Entry requires a high school diploma or equivalent. Offers discounts or special deals as needed and within pre-established limits. In addition, Customer Service/Retention Representative, Entry typically reports to a supervisor or manager. Being a Customer Service/Retention Representative, Entry may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
0 - 1 years experience
High School Diploma or Technical Certificate
1 - 3 years experience
High School Diploma or Technical Certificate
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Weirton, WV | Avg. Salary $35,807 | Date Updated February 26, 2024 |
Location Wheeling, WV | Avg. Salary $35,958 | Date Updated February 26, 2024 |
Location Accoville, WV | Avg. Salary $33,163 | Date Updated February 26, 2024 |
Location Adrian, WV | Avg. Salary $32,322 | Date Updated February 26, 2024 |
Location Advent, WV | Avg. Salary $33,281 | Date Updated February 26, 2024 |
Location Albright, WV | Avg. Salary $34,831 | Date Updated February 26, 2024 |
Location Alderson, WV | Avg. Salary $33,737 | Date Updated February 26, 2024 |
Location Alkol, WV | Avg. Salary $32,901 | Date Updated February 26, 2024 |
Location Allen Junction, WV | Avg. Salary $33,163 | Date Updated February 26, 2024 |
Location Alloy, WV | Avg. Salary $33,163 | Date Updated February 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Customer Retention Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Retention Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
About West Virginia West Virginia (/vərˈdʒɪniə/ (listen)) is a state located in the Appalachian region in the Southern United States and is also considered to be a part o....More
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