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How much does a Customer Service/Retention Representative, Entry make in West Virginia? The average Customer Service/Retention Representative, Entry salary in West Virginia is $33,080 as of February 26, 2024, but the range typically falls between $29,550 and $37,900. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Customer Service/Retention Representative, Entry Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service/Retention Representative, Entry Salary $26,336 WV February 26, 2024
25th Percentile Customer Service/Retention Representative, Entry Salary $29,550 WV February 26, 2024
50th Percentile Customer Service/Retention Representative, Entry Salary $33,080 WV February 26, 2024
75th Percentile Customer Service/Retention Representative, Entry Salary $37,900 WV February 26, 2024
90th Percentile Customer Service/Retention Representative, Entry Salary $42,288 WV February 26, 2024
25% $29,550 10% $26,336 90% $42,288 75% $37,900 $33,080 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Service/Retention Representative, Entry addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Being a Customer Service/Retention Representative, Entry requires a high school diploma or equivalent. Offers discounts or special deals as needed and within pre-established limits. In addition, Customer Service/Retention Representative, Entry typically reports to a supervisor or manager. Being a Customer Service/Retention Representative, Entry may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

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Job Openings for Customer Service/Retention Representative, Entry in West Virginia

Career Path for this job

  1. This Job:

    Customer Service/Retention Representative, Entry

    0 - 1 years experience
    High School Diploma or Technical Certificate

  2. Up a level:

    At Risk Customer Support Representative II

    1 - 3 years experience
    High School Diploma or Technical Certificate

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Select a city to view specific salary and bonus information for Customer Service/Retention Representative, Entry

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Location Avg. Salary Date Updated
Location Weirton, WV Avg. Salary $35,807 Date Updated February 26, 2024
Location Wheeling, WV Avg. Salary $35,958 Date Updated February 26, 2024
Location Accoville, WV Avg. Salary $33,163 Date Updated February 26, 2024
Location Adrian, WV Avg. Salary $32,322 Date Updated February 26, 2024
Location Advent, WV Avg. Salary $33,281 Date Updated February 26, 2024
Location Albright, WV Avg. Salary $34,831 Date Updated February 26, 2024
Location Alderson, WV Avg. Salary $33,737 Date Updated February 26, 2024
Location Alkol, WV Avg. Salary $32,901 Date Updated February 26, 2024
Location Allen Junction, WV Avg. Salary $33,163 Date Updated February 26, 2024
Location Alloy, WV Avg. Salary $33,163 Date Updated February 26, 2024

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