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Customer Service/Retention Representative, Entry Salary in West Virginia

How much does a Customer Service/Retention Representative, Entry make in West Virginia?

As of August 01, 2026, the average salary for a Customer Service/Retention Representative, Entry in West Virginia is $33,260 per year, which breaks down to an hourly rate of $16.

However, a Customer Service/Retention Representative, Entry's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $38,839
  • Majority Range (25th-75th percentile): $31,360 to $36,180
  • Entry-Level (10th percentile): $29,630
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View as table View as graph 25% $31,360 10% $29,630 90% $38,839 75% $36,180 $33,260 50%(Median) Didn’t find job title? Click

Customer Service/Retention Representative, Entry Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $36,180 $3,015 $696 $17
Average $33,260 $2,772 $640 $16
25th Percentile $31,360 $2,613 $603 $15
Check out Customer Service/Retention Representative, Entry Job Openings in West Virginia
Customer Account Representative

Confidential - Fairmont, WV

Entry

MCI - Parkersburg, WV

DATA ENTRY CLERK

GigMonster - Spencer, WV

Entry Level Customer Service Representative

Apex Homes - HOUSTON, TX

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Key Factors That Influence Customer Service/Retention Representative, Entry Salaries

A Customer Service/Retention Representative, Entry's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.

How Experience Level Affects Customer Service/Retention Representative, Entry Salaries?

Experience is a primary driver of a Customer Service/Retention Representative, Entry's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Customer Service/Retention Representative, Entry (0-1 years): $33,252
  • At Risk Customer Support Representative II (1-3 years): $37,610
  • At Risk Customer Support Representative III (3-5 years): $43,625
  • At Risk Customer Support Supervisor (5+ years): $58,136
  • At Risk Customer Support Manager (5+ years): $83,035
Job Role Years of Experience Average Salary
Customer Service/Retention Representative, Entry0-1 years$33,252
At Risk Customer Support Representative II1-3 years$37,610
At Risk Customer Support Representative III3-5 years$43,625
At Risk Customer Support Supervisor5+ years$58,136
At Risk Customer Support Manager5+ years$83,035
$33,252 Customer ...
$37,610 At Risk C...
$43,625 At Risk C...
$58,136 At Risk C...
$83,035 At Risk C...
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What Am I Worth?

Top Paying Cities for Customer Service/Retention Representative, Entries

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Bomont: $32,900
  • Yawkey: $32,910
  • Logan: $32,630

Customer Service/Retention Representative, Entry Salary by Company Size: Startups vs. Enterprise

Customer Service/Retention Representative, Entry salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $37,233. While startup companies pay approximate $31,498.

Customer Service/Retention Representative, Entry Salary by Company Size

Company Size Employees Average Salary
Startup1~50$31,498
Growth Stage51~500$33,313
Established501~5000$35,955
Enterprise5000+$37,233

Customer Service/Retention Representative, Entry Salary by Industry: Top Paying Sectors

For Customer Service/Retention Representative, Entry roles, the industry you choose can affect earning potential by as much as 35% (the gap between the highest and lowest paying industries). Data shows that the Biotechnology and Construction sectors offer the strongest compensation, at 20% above the average. In contrast, Customer Service/Retention Representative, Entry positions in Telecom or Hospitality & Leisure typically offer lower base pay, as these industries often view Customer Service/Retention Representative, Entry as a support function rather than a direct revenue driver.

The top paying industries for a Customer Service/Retention Representative, Entry

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Biotechnology$39,912$19.020%
Construction$36,586$18.010%
Insurance$36,586$18.010%
Software & Networking$36,586$18.010%
Transportation$36,586$18.010%

Customer Service/Retention Representative, Entry Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Service/Retention Representative, Entry's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on August 01, 2026
$31,360
Average $33,260/year
$36,180
$2,613
Average $2,772/month
$3,015
$603
Average $640/week
$696
$15
Average $16/hour
$17
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $36,180 $3,015 $696 $17
Average $33,260 $2,772 $640 $16
25th Percentile $31,360 $2,613 $603 $15

Customer Service/Retention Representative, Entry Salary Growth & Career Path

Customer Service/Retention Representative, Entry
At Risk Customer Support Representative II
Customer Service Escalation Specialist
At Risk Customer Support Manager
Customer Service Escalation Manager

Promotions are the fastest way to increase your earnings. As a Customer Service/Retention Representative, Entry, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.

Customer Service/Retention Representative, Entry Salary Growth and Career Path
Next Step Role Estimate Salary Projected Raise
At Risk Customer Support Representative II $37,700 13%
Customer Service Escalation Specialist $48,200 45%

Salaries of jobs related to Customer Service/Retention Representative, Entry

Find Your Next Customer Service/Retention Representative, Entry Job

Ready to take the next step in your career? Browse thousands of current Customer Service/Retention Representative, Entry job openings on our job board. Use the search bar below to find your perfect match.

United States

  • JMI Resource

    TAMPA, FL

    Customer Service Representative

    JMI Resource | TAMPA, FL

    Job Description Customer Order support - Order entry clerk Location: Tampa, 33607 (On-site) Schedule: Monday–Friday, 7:30 a.m. – 4:30 p.m. Pay Rate: BOE Po... more

    6 Days Ago

  • Overnight Customer Service Representative

    NEW YORK CITY, NY

    Overnight Customer Service Representative

    Overnight Customer Service Representative | NEW YORK CITY, NY

    Location This position is 100% in-office and reports to our state-of-the-art call center facility on site in Syracuse, NY. About Rapid Response Rapid Respo... more

    3 Days Ago

  • Only Data Entry

    PHOENIX, AZ

    Customer Service Representative

    Only Data Entry | PHOENIX, AZ

    Important: You Will Receive An Email Within Next 2 Minutes After Applying , Check Your Inbox or Spam Folder For next steps.  A Data Entry Clerk, is respon... more

    2 Days Ago

  • Only Data Entry

    MURRIETA, CA

    Customer Service Representative

    Only Data Entry | MURRIETA, CA

    Important: You Will Receive An Email Within Next 2 Minutes After Applying , Check Your Inbox or Spam Folder For next steps.  A Data Entry Clerk, is respon... more

    2 Days Ago

  • Only Data Entry

    SACRAMENTO, CA

    Customer Service Representative

    Only Data Entry | SACRAMENTO, CA

    Important: You Will Receive An Email Within Next 2 Minutes After Applying , Check Your Inbox or Spam Folder For next steps.  A Data Entry Clerk, is respon... more

    2 Days Ago

  • Only Data Entry

    DECATUR, GA

    Customer Service Representative

    Only Data Entry | DECATUR, GA

    Important: After Applying , You Will Receive An Email Within 2 Minutes , Check Your Inbox Or Spam For Next Steps.    We are offering interested applican... more

    3 Days Ago

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Cost of Living In West Virginia

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