upper level job

How much does a Customer Service/Retention Representative, Entry make in Norwich, CT? The average Customer Service/Retention Representative, Entry salary in Norwich, CT is $39,360 as of March 26, 2024, but the range typically falls between $35,150 and $45,090. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Customer Service/Retention Representative, Entry Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service/Retention Representative, Entry Salary $31,317 Norwich,CT March 26, 2024
25th Percentile Customer Service/Retention Representative, Entry Salary $35,150 Norwich,CT March 26, 2024
50th Percentile Customer Service/Retention Representative, Entry Salary $39,360 Norwich,CT March 26, 2024
75th Percentile Customer Service/Retention Representative, Entry Salary $45,090 Norwich,CT March 26, 2024
90th Percentile Customer Service/Retention Representative, Entry Salary $50,307 Norwich,CT March 26, 2024
25% $35,150 10% $31,317 90% $50,307 75% $45,090 $39,360 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Service/Retention Representative, Entry addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Being a Customer Service/Retention Representative, Entry requires a high school diploma or equivalent. Offers discounts or special deals as needed and within pre-established limits. In addition, Customer Service/Retention Representative, Entry typically reports to a supervisor or manager. Being a Customer Service/Retention Representative, Entry may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

Employers: Job Description Management Tool

Job Openings for Customer Service/Retention Representative, Entry in Norwich, CT
  • Overview. Work hard and grow fast with Barton Associates. For this entry-level position, were seeking competitive, career-driven individuals to join our fa...
    - 3 Days Ago
  • Industry. . Hospital & Healthcare. Employment Type. . Contract-to-hire (4 month). Description. Taking inbound calls from patients from the hospital or medi...
    - 2 Days Ago
  • Industry. . Hospital & Healthcare. Employment Type. . Contract-to-hire (4 month). Description. Taking inbound calls from patients from the hospital or medi...
    - 2 Days Ago
  • Crafting Brighter Futures for Families. At the forefront of specialized financial services, Globe Life helps families safeguard their assets and promises a...
    - 2 Days Ago
  • Crafting Brighter Futures for Families. At the forefront of specialized financial services, Globe Life helps families safeguard their assets and promises a...
    - 2 Days Ago

Career Path for this job

  1. This Job:

    Customer Service/Retention Representative, Entry

    0 - 1 years experience
    High School Diploma or Technical Certificate

  2. Up a level:

    At Risk Customer Support Representative II

    1 - 3 years experience
    High School Diploma or Technical Certificate

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Average Base Salary

Core compensation

 
 
 
35150
45090
39360

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
36970
47790
41780
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service/Retention Representative, Entry in Norwich, CT. The base salary for Customer Service/Retention Representative, Entry ranges from $35,150 to $45,090 with the average base salary of $39,360. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $36,970 to $47,790 with the average total cash compensation of $41,780.
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35150
45090

 

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About Norwich, Connecticut    Norwich, known as 'The Rose of New England,' is a city in New London County, Connecticut, United States. The population was 40,493 at the 2010 United ....More

Norwich, Connecticut  area prices were up 1.7% from a year ago    View the Cost of Living in Norwich, Connecticut

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