Customer Service Senior Specialist E-commerce Salary in New York, NY
How much does a Customer Service Senior Specialist E-commerce make in New York, NY? The average Customer Service Senior Specialist E-commerce salary in New York, NY is $56,990 as of April 24, 2024, but the range typically falls between $50,480 and $63,480. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Customer Service Senior Specialist E-commerce Salary | $44,553 | New York,NY | April 24, 2024 |
| 25th Percentile Customer Service Senior Specialist E-commerce Salary | $50,480 | New York,NY | April 24, 2024 |
| 50th Percentile Customer Service Senior Specialist E-commerce Salary | $56,990 | New York,NY | April 24, 2024 |
| 75th Percentile Customer Service Senior Specialist E-commerce Salary | $63,480 | New York,NY | April 24, 2024 |
| 90th Percentile Customer Service Senior Specialist E-commerce Salary | $69,389 | New York,NY | April 24, 2024 |
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Job Description
The Customer Service Senior Specialist E-commerce assists customers with product selection, answers basic questions, and suggests various product options that are available. Responds to customer web inquires regarding online merchandise or service orders. Being a Customer Service Senior Specialist E-commerce ensures prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures. Documents customer problems and inputs in ticketing system. In addition, Customer Service Senior Specialist E-commerce may be assigned more complex or sensitive customer problems to resolve. Requires a bachelor's degree. Typically reports to a supervisor or manager. Being a Customer Service Senior Specialist E-commerce gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Customer Service Senior Specialist E-commerce typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
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Career Path for this job
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Down a level:
Customer Service Specialist - E-commerce
1 - 3 years experience
Associate's Degree -
This Job:
Customer Service Senior Specialist E-commerce
3 - 5 years experience
Associate's Degree -
Up a level:
Customer Service Manager -E-commerce
5 + years experience
Bachelor's Degree
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About New York, New York The City of New York, usually called either New York City (NYC) or simply New York (NY), is the most populous city in the United States. With an estim....More
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