What are the main factors that influence a Customer Service Specialist - E-commerce's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

What industry pays the highest salary for Customer Service Specialist - E-commerce?

The Insurance industry offers the highest average compensation for Customer Service Specialist - E-commerce roles, with salaries approximately 15% above the market median.

How does experience change A Customer Service Specialist - E-commerce's salary?

A Customer Service Specialist - E-commerce's salary grows with experience: a Customer Service Specialist - E-commerce (1-3 years)earns $37,522, a Customer Service Senior Specialist E-commerce (3-5 years)earns $43,439, a Customer Service Manager -E-commerce (5+ years)earns $86,792,

What are the highest paying cities for a Customer Service Specialist - E-commerce?

Customer Service Specialist - E-commerce salary varies significantly by city. The top 3 highest paying cities in North Carolina for Customer Service Specialist - E-commerce roles are San Jose $51,820, San Francisco $51,250, Oakland $50,170.

How much do different types of Customer Service Specialist - E-commerce roles make?

Salaries for Customer Service Specialist - E-commerce level roles vary by specialization: Customer Service Training Specialist: $65,495; Customer Service Specialist: $58,413; Customer Service Support Specialist: $57,570; Customer Service Escalation Specialist: $53,600; Customer Service Account Specialist: $50,580.

What specialized skills increase a Customer Service Specialist - E-commerce's salary?

Skills with high demand and low supply, such as Presentation (up to 21% premium), E- Commerce (up to 13% premium), Cash Handling (up to 12% premium), directly translate to higher compensation. Employers pay more for these capabilities to gain a competitive edge.

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Customer Service Specialist - E-commerce Salary in Troy, NC

How much does a Customer Service Specialist - E-commerce make in Troy, NC?

As of August 01, 2026, the average salary for a Customer Service Specialist - E-commerce in Troy, NC is $37,530 per year, which breaks down to an hourly rate of $18.

However, a Customer Service Specialist - E-commerce's salary can vary significantly. Here’s a look at the typical salary range:

Top Earners (90th percentile): $46,815
Majority Range (25th-75th percentile): $34,360 to $42,390
Entry-Level (10th percentile): $31,474

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Customer Service Specialist - E-commerce Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$42,390	$3,533	$815	$20
Average	$37,530	$3,128	$722	$18
25th Percentile	$34,360	$2,863	$661	$17

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Key Factors That Influence Customer Service Specialist - E-commerce Salaries

A Customer Service Specialist - E-commerce's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, skills, and company size can directly affect your earning potential.

How Experience Level Affects Customer Service Specialist - E-commerce Salaries?

Experience is a primary driver of a Customer Service Specialist - E-commerce's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Customer Service Specialist - E-commerce (1-3 years): $37,522
Customer Service Senior Specialist E-commerce (3-5 years): $43,439
Customer Service Manager -E-commerce (5+ years): $86,792

Job Role	Years of Experience	Average Salary
Customer Service Specialist - E-commerce	1-3 years	$37,522
Customer Service Senior Specialist E-commerce	3-5 years	$43,439
Customer Service Manager -E-commerce	5+ years	$86,792

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Top Paying Cities for Customer Service Specialist - E-commerces

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

San Jose: $51,820
San Francisco: $51,250
Oakland: $50,170

San Jose, CA $51,820

San Francisco, CA $51,250

Oakland, CA $50,170

New York, NY $47,300

Paramus, NJ $46,730

Queens Village, NY $46,730

Passaic, NJ $46,690

Bergenfield, NJ $46,680

Stamford, CT $46,590

Huntington, NY $46,580

Newark, NJ $46,270

Bridgeport, CT $46,190

Vallejo, CA $46,100

New Brunswick, NJ $46,090

Petaluma, CA $46,060

Middlesex, NJ $45,980

Somerset, NJ $45,960

Santa Cruz, CA $45,900

Boston, MA $45,650

Monterey, CA $45,510

Seattle, WA $45,410

Santa Rosa, CA $45,410

Los Angeles, CA $45,390

Juneau, AK $45,290

Washington, DC $45,240

Orange, CA $45,090

Santa Ana, CA $44,990

Long Beach, CA $44,950

Anaheim, CA $44,940

Anchorage, AK $44,920

Santa Maria, CA $44,790

Everett, WA $44,790

Danbury, CT $44,640

Bremerton, WA $44,580

Tacoma, WA $44,440

New Suffolk, NY $44,440

Sacramento, CA $44,420

Santa Barbara, CA $44,380

Trenton, NJ $44,330

San Diego, CA $44,330

Brockton, MA $44,290

Fairbanks, AK $44,190

Lompoc, CA $44,080

Lowell, MA $44,050

Ventura, CA $44,040

Nashua, NH $44,030

Stockton, CA $44,030

Modesto, CA $43,730

Poughkeepsie, NY $43,640

Kennewick, WA $43,560

Olympia, WA $43,560

New Haven, CT $43,540

Lawrence, MA $43,400

Hartford, CT $43,360

Riverside, CA $43,350

New Bedford, MA $43,310

Richland, WA $43,310

Bakersfield, CA $43,250

Atlantic City, NJ $43,230

San Bernardino, CA $43,230

New Britain, CT $43,230

New London, CT $43,210

Norwich, CT $43,200

Portsmouth, NH $43,190

Boulder, CO $43,100

Portland, OR $43,050

Worcester, MA $43,040

Minneapolis, MN $42,920

Philadelphia, PA $42,860

Honolulu, HI $42,720

Saint Paul, MN $42,700

Vineland, NJ $42,690

Providence, RI $42,580

Chicago, IL $42,460

Bellingham, WA $42,410

Springfield, MA $42,370

Baltimore, MD $42,360

Chico, CA $42,260

Pittsfield, MA $42,150

Manchester, NH $42,070

Spokane, WA $41,890

Denver, CO $41,890

Albany, NY $41,690

Troy, NY $41,680

Nassau, NY $41,630

Schenectady, NY $41,590

Wilmington, DE $41,560

Burlington, VT $41,500

Salem, OR $41,480

Portland, ME $41,360

Yakima, WA $41,310

Rochester, MN $41,190

Reno, NV $41,170

Fresno, CA $41,170

Milwaukee, WI $41,130

Detroit, MI $41,090

Ann Arbor, MI $41,080

Allentown, PA $41,080

Colorado Springs, CO $41,010

Syracuse, NY $40,990

Carson City, NV $40,990

Houston, TX $40,930

Eugene, OR $40,910

Gary, IN $40,860

Springfield, OR $40,830

Bismarck, ND $40,820

Galveston, TX $40,790

Medford, OR $40,730

Fort Collins, CO $40,710

Concord, NH $40,690

Austin, TX $40,680

Mesa, AZ $40,590

Reading, PA $40,590

Phoenix, AZ $40,580

Dallas, TX $40,570

Saint Cloud, MN $40,530

Madison, WI $40,480

Utica, NY $40,370

Des Moines, IA $40,300

Rochester, NY $40,300

Raleigh, NC $40,290

Atlanta, GA $40,230

Battle Creek, MI $40,220

Salt Lake City, UT $40,200

Lancaster, PA $40,140

Harrisburg, PA $40,090

Kansas City, KS $40,040

Champaign, IL $40,040

Kansas City, MO $40,040

Fort Worth, TX $40,030

Columbus, OH $40,030

Boca Raton, FL $40,020

Pittsburgh, PA $40,000

Richmond, VA $39,980

Indianapolis, IN $39,970

Cleveland, OH $39,970

Las Vegas, NV $39,920

Cincinnati, OH $39,920

Petersburg, VA $39,860

Huntsville, AL $39,800

Lansing, MI $39,770

Lebanon, PA $39,770

Pueblo, CO $39,760

Appleton, WI $39,750

Buffalo, NY $39,730

Dayton, OH $39,720

Racine, WI $39,710

Charlotte, NC $39,710

Saint Louis, MO $39,700

York, PA $39,670

Elkhart, IN $39,670

Gastonia, NC $39,660

Billings, MT $39,650

Beaumont, TX $39,640

Lorain, OH $39,630

Benton Harbor, MI $39,630

Toledo, OH $39,620

Binghamton, NY $39,600

Rock Hill, SC $39,590

Rockford, IL $39,570

Springfield, IL $39,560

Elyria, OH $39,550

Fargo, ND $39,550

Flagstaff, AZ $39,520

Fort Lauderdale, FL $39,500

Duluth, MN $39,470

Miami, FL $39,470

Cheyenne, WY $39,440

Grand Forks, ND $39,440

Bangor, ME $39,350

Cedar Rapids, IA $39,310

Durham, NC $39,290

Louisville, KY $39,290

Grand Rapids, MI $39,280

Hialeah, FL $39,280

Casper, WY $39,220

Scranton, PA $39,170

New Orleans, LA $39,160

Virginia Beach, VA $39,150

Akron, OH $39,130

Peoria, IL $39,080

Sarasota, FL $39,070

Nashville, TN $39,040

Omaha, NE $39,040

Green Bay, WI $39,040

Baton Rouge, LA $39,020

Charleston, SC $39,010

Jamestown, NY $38,990

Davenport, IA $38,990

Tucson, AZ $38,970

Saint Petersburg, FL $38,950

Tampa, FL $38,940

Evansville, IN $38,920

Port Arthur, TX $38,920

Bradenton, FL $38,900

Santa Fe, NM $38,820

Orlando, FL $38,750

Clearwater, FL $38,740

Canton, OH $38,650

La Crosse, WI $38,650

Albuquerque, NM $38,630

Newport News, VA $38,620

High Point, NC $38,610

Ogden, UT $38,590

Corpus Christi, TX $38,560

Norfolk, VA $38,540

Laramie, WY $38,540

Rock Island, IL $38,510

Jacksonville, FL $38,500

Saginaw, MI $38,500

Salisbury, NC $38,490

Boise, ID $38,480

Moline, IL $38,460

Fort Myers, FL $38,450

Memphis, TN $38,440

Tulsa, OK $38,420

Waterloo, IA $38,400

Spartanburg, SC $38,360

Lincoln, NE $38,340

Fort Wayne, IN $38,330

Provo, UT $38,320

Cedar Falls, IA $38,270

San Antonio, TX $38,260

Greensboro, NC $38,240

South Bend, IN $38,240

Savannah, GA $38,190

Muskegon, MI $38,180

Birmingham, AL $38,170

Winston Salem, NC $38,150

Lake Charles, LA $38,050

Anderson, IN $38,040

Lexington, KY $38,030

Augusta, GA $38,020

Greenville, SC $38,020

Lima, OH $37,990

Wichita, KS $37,980

Tuscaloosa, AL $37,980

Columbia, SC $37,950

Springfield, OH $37,940

Asheville, NC $37,870

Bloomington, IN $37,840

Knoxville, TN $37,690

Shreveport, LA $37,690

Wilmington, NC $37,640

Roanoke, VA $37,640

Topeka, KS $37,560

Frankfort, KY $37,560

Oklahoma City, OK $37,530

Chillicothe, OH $37,510

Longview, TX $37,510

Melbourne, FL $37,510

Sioux Falls, SD $37,440

Mobile, AL $37,440

Terre Haute, IN $37,420

Altoona, PA $37,400

Amarillo, TX $37,370

Killeen, TX $37,350

Fayetteville, AR $37,320

Chattanooga, TN $37,310

Sioux City, IA $37,270

Idaho Falls, ID $37,260

Lynchburg, VA $37,230

Gainesville, FL $37,180

Portsmouth, OH $37,160

Little Rock, AR $37,150

Lafayette, LA $37,130

Youngstown, OH $37,130

Daytona Beach, FL $37,110

Clarksville, TN $37,100

Pensacola, FL $37,100

Temple, TX $37,100

Hopkinsville, KY $36,980

Erie, PA $36,970

Florence, SC $36,950

Charleston, WV $36,890

Great Falls, MT $36,870

Macon, GA $36,810

Fayetteville, NC $36,800

Tallahassee, FL $36,800

Waco, TX $36,790

Helena, MT $36,760

Pine Bluff, AR $36,740

Vincennes, IN $36,690

Lubbock, TX $36,680

Alamogordo, NM $36,650

Twin Falls, ID $36,610

Rapid City, SD $36,600

Huntington, WV $36,530

Jackson, MS $36,530

Greenville, MS $36,520

Parkersburg, WV $36,480

Montgomery, AL $36,470

Wichita Falls, TX $36,430

Springfield, MO $36,430

Biloxi, MS $36,410

Monroe, LA $36,370

Johnstown, PA $36,340

Sumter, SC $36,330

Columbus, GA $36,320

Pascagoula, MS $36,240

Abilene, TX $36,240

Kingsport, TN $36,140

Albany, GA $36,140

Gulfport, MS $36,130

Alexandria, LA $35,990

Fort Smith, AR $35,890

El Paso, TX $35,780

Las Cruces, NM $35,590

Harlingen, TX $35,490

Pocatello, ID $35,480

Florence, AL $35,430

Brownsville, TX $35,420

Mcallen, TX $35,330

Dothan, AL $35,280

Columbus, MS $35,030

Altus, OK $34,840

Lawton, OK $34,760

Pierre, SD $34,610

What Skills Can Increase a Customer Service Specialist - E-commerce's Salary?

Demanded Skills for the Role:

Customer Service (Mentioned in 39.58% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Billing (Mentioned in 1.99% Job Postings): Billing refers to the aspect of banking, whereby someone is charged accurately for what item they purchased.
Data Entry (Mentioned in 1.3% Job Postings): Transcribing information into an electronic medium such as a computer or other electronic device.

See More Skills

Skills	Demand Percentage
Customer Service	39.58%
Billing	1.99%
Data Entry	1.3%

What skills can make your compensation higher?

Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Customer Service Specialist - E-commerce's salary.

Presentation: Can increase your salary by up to 21%.
E- Commerce: Can increase your salary by up to 13%.
Cash Handling: Can increase your salary by up to 12%.

Skill	Salary	Salary % Increase
Presentation	$45,411	21%
E- Commerce	$42,409	13%
Cash Handling	$42,034	12%
Time Management	$41,658	11%
Troubleshooting	$40,157	7%
Initiative	$40,157	7%

Get Latest Data

Customer Service Specialist - E-commerce Salary by Company Size: Startups vs. Enterprise

Customer Service Specialist - E-commerce salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $42,013. While startup companies pay approximate $35,542.

Customer Service Specialist - E-commerce Salary by Company Size

Company Size	Employees	Average Salary
Startup	1~50	$35,542
Growth Stage	51~500	$37,590
Established	501~5000	$40,571
Enterprise	5000+	$42,013

Customer Service Specialist - E-commerce Salary by Industry: Top Paying Sectors

For Customer Service Specialist - E-commerce roles, the industry you choose can affect earning potential by as much as 39% (the gap between the highest and lowest paying industries). Data shows that the Insurance and Pharmaceuticals sectors offer the strongest compensation, at 15% above the average. In contrast, Customer Service Specialist - E-commerce positions in Transportation or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view Customer Service Specialist - E-commerce as a support function rather than a direct revenue driver.

The top paying industries for a Customer Service Specialist - E-commerce

Industry Sector	Average Annual Salary	Average Hourly Rate	Pay vs.Avg
Insurance	$43,160	$21.0	15%
Pharmaceuticals	$41,658	$20.0	11%
Construction	$41,283	$20.0	10%
Healthcare	$40,532	$19.0	8%
Energy & Utilities	$39,782	$19.0	6%

Customer Service Specialist - E-commerce Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Service Specialist - E-commerce's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on August 01, 2026

$34,360

Average $37,530/year

$42,390

$2,863

Average $3,128/month

$3,533

$661

Average $722/week

$815

$17

Average $18/hour

$20

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$42,390	$3,533	$815	$20
Average	$37,530	$3,128	$722	$18
25th Percentile	$34,360	$2,863	$661	$17

Customer Service Specialist - E-commerce Salary Growth & Career Path

Customer Service Specialist - E-commerce

Customer Service Senior Specialist E-commerce

Customer Service Manager -E-commerce

For a Customer Service Specialist - E-commerce, the most direct path to higher earnings is advancing to the Customer Service Senior Specialist E-commerce role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $43,440 - a projected growth of 16% over your current level.

Salaries of jobs related to Customer Service Specialist - E-commerce

Find Your Next Customer Service Specialist - E-commerce Job

Ready to take the next step in your career? Browse thousands of current Customer Service Specialist - E-commerce job openings on our job board. Use the search bar below to find your perfect match.

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