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Customer Service Specialist - E-commerce Salary in North Carolina

How much does a Customer Service Specialist - E-commerce make in North Carolina?

As of August 01, 2026, the average salary for a Customer Service Specialist - E-commerce in North Carolina is $39,040 per year, which breaks down to an hourly rate of $19.

However, a Customer Service Specialist - E-commerce's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $48,707
  • Majority Range (25th-75th percentile): $35,750 to $44,100
  • Entry-Level (10th percentile): $32,755
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View as table View as graph 25% $35,750 10% $32,755 90% $48,707 75% $44,100 $39,040 50%(Median) Didn’t find job title? Click

Customer Service Specialist - E-commerce Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $44,100 $3,675 $848 $21
Average $39,040 $3,253 $751 $19
25th Percentile $35,750 $2,979 $688 $17
Check out Customer Service Specialist - E-commerce Job Openings in North Carolina
Customer Service Specialist

Massey Services, Inc. - Charlotte, NC

Chat Customer Service Specialist

Morris-Jenkins - Charlotte, NC

Customer Service and Warranty Specialist

Parker Boats - Beaufort, NC

Customer Service Specialist

ActivStyle - Brevard, NC

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Key Factors That Influence Customer Service Specialist - E-commerce Salaries

A Customer Service Specialist - E-commerce's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.

How Experience Level Affects Customer Service Specialist - E-commerce Salaries?

Experience is a primary driver of a Customer Service Specialist - E-commerce's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Customer Service Specialist - E-commerce (1-3 years): $39,037
  • Customer Service Senior Specialist E-commerce (3-5 years): $45,192
  • Customer Service Manager -E-commerce (5+ years): $90,297
Job Role Years of Experience Average Salary
Customer Service Specialist - E-commerce1-3 years$39,037
Customer Service Senior Specialist E-commerce3-5 years$45,192
Customer Service Manager -E-commerce5+ years$90,297
$39,037 Customer ...
$45,192 Customer ...
$90,297 Customer ...
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What Am I Worth?

Top Paying Cities for Customer Service Specialist - E-commerces

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Morven: $37,250
  • Mount Holly: $39,510
  • Mount Mourne: $38,950

Customer Service Specialist - E-commerce Salary by Company Size: Startups vs. Enterprise

Customer Service Specialist - E-commerce salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $43,703. While startup companies pay approximate $36,972.

Customer Service Specialist - E-commerce Salary by Company Size

Company Size Employees Average Salary
Startup1~50$36,972
Growth Stage51~500$39,102
Established501~5000$42,203
Enterprise5000+$43,703

Customer Service Specialist - E-commerce Salary by Industry: Top Paying Sectors

For Customer Service Specialist - E-commerce roles, the industry you choose can affect earning potential by as much as 39% (the gap between the highest and lowest paying industries). Data shows that the Insurance and Pharmaceuticals sectors offer the strongest compensation, at 15% above the average. In contrast, Customer Service Specialist - E-commerce positions in Transportation or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view Customer Service Specialist - E-commerce as a support function rather than a direct revenue driver.

The top paying industries for a Customer Service Specialist - E-commerce

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Insurance$44,896$22.015%
Pharmaceuticals$43,334$21.011%
Construction$42,944$21.010%
Healthcare$42,163$20.08%
Energy & Utilities$41,382$20.06%

Customer Service Specialist - E-commerce Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Service Specialist - E-commerce's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on August 01, 2026
$35,750
Average $39,040/year
$44,100
$2,979
Average $3,253/month
$3,675
$688
Average $751/week
$848
$17
Average $19/hour
$21
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $44,100 $3,675 $848 $21
Average $39,040 $3,253 $751 $19
25th Percentile $35,750 $2,979 $688 $17

Customer Service Specialist - E-commerce Salary Growth & Career Path

Customer Service Specialist - E-commerce
Customer Service Senior Specialist E-commerce
Customer Service Manager -E-commerce

For a Customer Service Specialist - E-commerce, the most direct path to higher earnings is advancing to the Customer Service Senior Specialist E-commerce role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $45,200 - a projected growth of 16% over your current level.

Salaries of jobs related to Customer Service Specialist - E-commerce

Find Your Next Customer Service Specialist - E-commerce Job

Ready to take the next step in your career? Browse thousands of current Customer Service Specialist - E-commerce job openings on our job board. Use the search bar below to find your perfect match.

United States

  • Grease Monkey

    Mooresville, NC

    Automotive Customer Service Specialist

    Grease Monkey | Mooresville, NC

    Grease Monkey - JobID: 100-169236984 [Customer Service Representative] As a Customer Service Specialist at Grease Monkey, you'll: Maintain communications w... more

    3 Days Ago

  • XACT

    Raleigh, NC

    Customer Service Specialist

    XACT | Raleigh, NC

    Job Description. Job Description. This is a remote position. Customer Service Specialist – Make a Difference for Our Customers Every Day. Position Overview... more

    4 Days Ago

  • 24 Seven Marketing, LLC

    Charlotte, NC

    Customer Service Specialist

    24 Seven Marketing, LLC | Charlotte, NC

    24 Seven Marketing, LLC is a Veteran-Owned full-service marketing agency helping startups and small to mid-sized businesses grow.We specialize in website d... more

    5 Days Ago

  • Grease Monkey

    Lenoir, NC

    Automotive Customer Service Specialist

    Grease Monkey | Lenoir, NC

    Customer Service SpecialistThe Customer Service Specialist is responsible for all aspects of customer service in a Grease Monkey center, and light clerical... more

    5 Days Ago

  • Luxottica

    Raleigh, NC

    Customer Service Specialist

    Luxottica | Raleigh, NC

    Customer Service SpecialistWe are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our i... more

    5 Days Ago

  • RI International

    Raleigh, NC

    Customer Service Specialist

    RI International | Raleigh, NC

    Change Lives With Recovery Innovations. Our mission is to empower people on their journey to recovery, helping them achieve their goals, rediscover meaning... more

    5 Days Ago

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