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How much does a Customer Service Trainer I - Call Center make in North Carolina? The average Customer Service Trainer I - Call Center salary in North Carolina is $50,870 as of March 26, 2024, but the range typically falls between $43,600 and $60,450. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Customer Service Trainer I - Call Center Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service Trainer I - Call Center Salary $36,981 NC March 26, 2024
25th Percentile Customer Service Trainer I - Call Center Salary $43,600 NC March 26, 2024
50th Percentile Customer Service Trainer I - Call Center Salary $50,870 NC March 26, 2024
75th Percentile Customer Service Trainer I - Call Center Salary $60,450 NC March 26, 2024
90th Percentile Customer Service Trainer I - Call Center Salary $69,172 NC March 26, 2024
25% $43,600 10% $36,981 90% $69,172 75% $60,450 $50,870 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Service Trainer I - Call Center provides updates and details on new products, features, and service offerings. Delivers training programs for customer service representatives, team leaders, and supervisors. Being a Customer Service Trainer I - Call Center instructs staff on service level standards, system tools, and policies and procedures. Leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. In addition, Customer Service Trainer I - Call Center provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. Being a Customer Service Trainer I - Call Center work is closely managed. Works on projects/matters of limited complexity in a support role. Working as a Customer Service Trainer I - Call Center typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Customer Service Trainer I - Call Center in North Carolina

Career Path for this job

  1. This Job:

    Customer Service Trainer I - Call Center

    0 - 2 years experience
    Bachelor's Degree

  2. Up a level:

    Customer Service Representative Coach II

    2 - 4 years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Customer Service Trainer I - Call Center

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Location Avg. Salary Date Updated
Location Aberdeen, NC Avg. Salary $47,794 Date Updated March 26, 2024
Location Advance, NC Avg. Salary $49,595 Date Updated March 26, 2024
Location Ahoskie, NC Avg. Salary $49,595 Date Updated March 26, 2024
Location Alamance, NC Avg. Salary $49,648 Date Updated March 26, 2024
Location Albemarle, NC Avg. Salary $49,966 Date Updated March 26, 2024
Location Albertson, NC Avg. Salary $47,953 Date Updated March 26, 2024
Location Alexander, NC Avg. Salary $48,694 Date Updated March 26, 2024
Location Alexis, NC Avg. Salary $51,344 Date Updated March 26, 2024
Location Alliance, NC Avg. Salary $48,165 Date Updated March 26, 2024
Location Almond, NC Avg. Salary $48,218 Date Updated March 26, 2024