Customer Service Trainer II - Call Center Salary in North Carolina
Customer Service Trainer II - Call Center Salary in North Carolina
How much does a Customer Service Trainer II - Call Center make in North Carolina? The average Customer Service Trainer II - Call Center salary in North Carolina is $54,390 as of April 24, 2024, but the range typically falls between $46,990 and $64,290. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Customer Service Trainer II - Call Center Salary | $40,253 | NC | April 24, 2024 |
| 25th Percentile Customer Service Trainer II - Call Center Salary | $46,990 | NC | April 24, 2024 |
| 50th Percentile Customer Service Trainer II - Call Center Salary | $54,390 | NC | April 24, 2024 |
| 75th Percentile Customer Service Trainer II - Call Center Salary | $64,290 | NC | April 24, 2024 |
| 90th Percentile Customer Service Trainer II - Call Center Salary | $73,303 | NC | April 24, 2024 |
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Job Description
The Customer Service Trainer II - Call Center provides updates and details on new products, features, and service offerings. Delivers training programs for customer service representatives, team leaders, and supervisors. Being a Customer Service Trainer II - Call Center instructs staff on service level standards, system tools, and policies and procedures. Leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. In addition, Customer Service Trainer II - Call Center provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. Being a Customer Service Trainer II - Call Center occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Working as a Customer Service Trainer II - Call Center typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
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UNC Health Care - Chapel Hill, NCJob Description. Description. Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-...- 5 Days Ago
Career Path for this job
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Down a level:
Customer Service Representative Coach I
0 - 2 years experience
Bachelor's Degree -
This Job:
Customer Service Trainer II - Call Center
2 - 4 years experience
Bachelor's Degree -
Up a level:
Customer Service Representative Coach III
4 - 7 years experience
Bachelor's Degree
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Select a city to view specific salary and bonus information for Customer Service Trainer II - Call Center
| Location | Avg. Salary | Date Updated |
|---|---|---|
| Location Aberdeen, NC | Avg. Salary $51,030 | Date Updated April 24, 2024 |
| Location Advance, NC | Avg. Salary $52,954 | Date Updated April 24, 2024 |
| Location Ahoskie, NC | Avg. Salary $52,954 | Date Updated April 24, 2024 |
| Location Alamance, NC | Avg. Salary $53,010 | Date Updated April 24, 2024 |
| Location Albemarle, NC | Avg. Salary $53,350 | Date Updated April 24, 2024 |
| Location Albertson, NC | Avg. Salary $51,200 | Date Updated April 24, 2024 |
| Location Alexander, NC | Avg. Salary $51,992 | Date Updated April 24, 2024 |
| Location Alexis, NC | Avg. Salary $54,821 | Date Updated April 24, 2024 |
| Location Alliance, NC | Avg. Salary $51,426 | Date Updated April 24, 2024 |
| Location Almond, NC | Avg. Salary $51,483 | Date Updated April 24, 2024 |
About North Carolina
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About North Carolina North Carolina (/ˌkærəˈlaɪnə/ (listen)) is a state in the southeastern region of the United States. It borders South Carolina and Georgia to the south....More
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