As of March 01, 2025, the average annual salary for an Emergency Dispatch Operator in El Paso, TX is $39,370. Salary.com reports that pay typically ranges from $35,060 to $44,440, with most professionals earning between $31,136 and $49,056.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $44,440 | $3,703 | $855 | $21 |
| Average | $39,370 | $3,281 | $757 | $19 |
| 25th Percentile | $35,060 | $2,922 | $674 | $17 |
An entry-level Emergency Dispatch Operator with under 1 year experience makes about $37,460. With less than 2 years of experience, a mid-level Emergency Dispatch Operator makes around $38,411. After 2-4 years, the Emergency Dispatch Operator pay rises to about $39,751. Those senior Emergency Dispatch Operator with 5-8 years of experience earn roughly $40,721, and those Emergency Dispatch Operator having 8 years or more experience are expected to earn about $41,094 on average.
| Levels | Salary |
|---|---|
| Entry Level Emergency Dispatch Operator | $37,460 |
| Intermediate Level Emergency Dispatch Operator | $38,411 |
| Senior Level Emergency Dispatch Operator | $39,751 |
| Specialist Level Emergency Dispatch Operator | $40,721 |
| Expert Level Emergency Dispatch Operator | $41,094 |
| Entry Level | 5% |
| Mid Level | 2% |
| Senior Level | 1% |
| Top Level | 3% |
| Experienced | 4% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Computer Systems: A computer system is a set of integrated devices that input, output, process, and store data and information. Computer systems are currently built around at least one digital processing device.
Microsoft Office: Microsoft Office is a suite of desktop productivity applications that is designed by Microsoft for business use. You can create documents containing text and images, work with data in spreadsheets and databases, create presentations and posters.
| Skill | Salary | Demand |
|---|---|---|
|
Safety Procedures
|
$53,150 |
35%
|
|
Innovation
|
$46,063 |
17%
|
|
Coordination
|
$45,669 |
16%
|
|
Verbal Communication
|
$44,094 |
12%
|
|
Microsoft Office
|
$43,701 |
11%
|
|
Problem Solving
|
$43,701 |
11%
|
