Help Desk Senior Technician Salary in Hillsboro, Wisconsin
Help Desk Senior Technician Salary in Hillsboro, WI
How much does a Help Desk Senior Technician make in Hillsboro, WI? The average Help Desk Senior Technician salary in Hillsboro, WI is $63,105 as of May 28, 2024, but the range typically falls between $57,105 and $70,405. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Help Desk Senior Technician Salary | $51,642 | Hillsboro,WI | May 28, 2024 |
| 25th Percentile Help Desk Senior Technician Salary | $57,105 | Hillsboro,WI | May 28, 2024 |
| 50th Percentile Help Desk Senior Technician Salary | $63,105 | Hillsboro,WI | May 28, 2024 |
| 75th Percentile Help Desk Senior Technician Salary | $70,405 | Hillsboro,WI | May 28, 2024 |
| 90th Percentile Help Desk Senior Technician Salary | $77,051 | Hillsboro,WI | May 28, 2024 |
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Job Description
The Help Desk Senior Technician identifies, researches and resolves the most complex technical problems. Provides support to end users for computer, application, system, device, access and hardware issues. Being a Help Desk Senior Technician documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email and on line requests for technical support. In addition, Help Desk Senior Technician coordinates with other teams or specialists to resolve an issue. May be responsible for the resolution of escalated issues of higher difficulty. May train, coach or assist less experienced team members. May require an associate's degree or its equivalent. Typically reports to a supervisor or manager. Being a Help Desk Senior Technician has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. Working as a Help Desk Senior Technician typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
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Career Path for this job
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Down a level:
Help Desk Technician II
1 - 3 years experience
Associate's Degree -
This Job:
Help Desk Senior Technician
3 - 5 years experience
Associate's Degree -
Up a level:
Help Desk Technician IV
5 - 7 years experience
Associate's Degree
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About Hillsboro, Wisconsin
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Level of Education
- Help Desk Senior Technician Salaries with a High School Diploma or Technical Certificate
- Help Desk Senior Technician Salaries with an Associate's Degree
- Help Desk Senior Technician Salaries with a Bachelor's Degree
- Help Desk Senior Technician Salaries with a Master's Degree or MBA
- Help Desk Senior Technician Salaries with a JD, MD, PhD or Equivalent
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About Hillsboro, Wisconsin Hillsboro is a city in Vernon County, Wisconsin, United States. The population was 1,417 at the 2010 census. The city is located within the Town of Hi....More
Hillsboro, Wisconsin area prices were up 1.3% from a year ago View the Cost of Living in Hillsboro, Wisconsin
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