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How much does a Help Desk Technician make in District of Columbia? The average Help Desk Technician salary in District of Columbia is $55,106 as of March 26, 2024, but the range typically falls between $49,706 and $61,106. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Help Desk Technician Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Help Desk Technician Salary $44,790 DC March 26, 2024
25th Percentile Help Desk Technician Salary $49,706 DC March 26, 2024
50th Percentile Help Desk Technician Salary $55,106 DC March 26, 2024
75th Percentile Help Desk Technician Salary $61,106 DC March 26, 2024
90th Percentile Help Desk Technician Salary $66,569 DC March 26, 2024
25% $49,706 10% $44,790 90% $66,569 75% $61,106 $55,106 50%(Median) Didn’t find job title? Click
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Job Description

The Help Desk Technician identifies, researches and resolves routine technical problems of low complexity. Provides support to end users for basic computer, application, system, device, access and hardware issues. Being a Help Desk Technician documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email and on line requests for technical support. In addition, Help Desk Technician may coordinate with other teams or departments to resolve user problems. May perform password re-sets for users. May require an associate's degree or its equivalent. Typically reports to a supervisor. Being a Help Desk Technician possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Job Openings for Help Desk Technician in District of Columbia

Career Path for this job

  1. This Job:

    Help Desk Technician

    0 - 1 years experience
    Associate's Degree

  2. Up a level:

    Help Desk Technician II

    1 - 3 years experience
    Associate's Degree

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Select a city to view specific salary and bonus information for Help Desk Technician

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Location Avg. Salary Date Updated
Location Naval Anacost Annex, DC Avg. Salary $55,036 Date Updated March 26, 2024
Location Parcel Return Service, DC Avg. Salary $55,036 Date Updated March 26, 2024
Location Washington, DC Avg. Salary $55,036 Date Updated March 26, 2024
Location Washington Navy Yard, DC Avg. Salary $55,036 Date Updated March 26, 2024

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