How much does a Help Desk Technician make in Massachusetts? The average Help Desk Technician salary in Massachusetts is $53,806 as of March 26, 2024, but the range typically falls between $48,606 and $59,706. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Help Desk Technician Salary | $43,872 | MA | March 26, 2024 |
25th Percentile Help Desk Technician Salary | $48,606 | MA | March 26, 2024 |
50th Percentile Help Desk Technician Salary | $53,806 | MA | March 26, 2024 |
75th Percentile Help Desk Technician Salary | $59,706 | MA | March 26, 2024 |
90th Percentile Help Desk Technician Salary | $65,078 | MA | March 26, 2024 |
Help Desk Technician/IT Support Specialist - Secret Cleared
Agensys Corporation - Albuquerque, NM
Advanced Technology Leaders Inc - Dugway, UT
Luna Data Solutions, Inc. - Fort Worth, TX
LaSalle Network - New Orleans, LA
The Help Desk Technician identifies, researches and resolves routine technical problems of low complexity. Provides support to end users for basic computer, application, system, device, access and hardware issues. Being a Help Desk Technician documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email and on line requests for technical support. In addition, Help Desk Technician may coordinate with other teams or departments to resolve user problems. May perform password re-sets for users. May require an associate's degree or its equivalent. Typically reports to a supervisor. Being a Help Desk Technician possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
0 - 1 years experience
Associate's Degree
1 - 3 years experience
Associate's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Attleboro, MA | Avg. Salary $51,871 | Date Updated March 26, 2024 |
Location Barnstable, MA | Avg. Salary $52,415 | Date Updated March 26, 2024 |
Location Fitchburg, MA | Avg. Salary $52,712 | Date Updated March 26, 2024 |
Location Hyannis, MA | Avg. Salary $52,217 | Date Updated March 26, 2024 |
Location Leominster, MA | Avg. Salary $52,069 | Date Updated March 26, 2024 |
Location Malden, MA | Avg. Salary $55,431 | Date Updated March 26, 2024 |
Location Methuen, MA | Avg. Salary $52,811 | Date Updated March 26, 2024 |
Location Newton, MA | Avg. Salary $55,431 | Date Updated March 26, 2024 |
Location Revere, MA | Avg. Salary $55,431 | Date Updated March 26, 2024 |
Location Weymouth, MA | Avg. Salary $53,997 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Help Desk Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Support Specialist II | Experience 1 - 3 | EducationAssociates | Salary Compared to This Job |
About Massachusetts Massachusetts is the 7th-smallest state in the United States. It is located in the New England region of the northeastern United States and has an are....More
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