Help Desk Tier 1 Specialist Salary in Detroit, Michigan
Help Desk Tier 1 Specialist Salary in Detroit, MI
How much does a Help Desk Tier 1 Specialist make in Detroit, MI? The average Help Desk Tier 1 Specialist salary in Detroit, MI is $49,970 as of April 24, 2024, but the range typically falls between $45,080 and $55,400. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Help Desk Tier 1 Specialist Salary | $40,628 | Detroit,MI | April 24, 2024 |
| 25th Percentile Help Desk Tier 1 Specialist Salary | $45,080 | Detroit,MI | April 24, 2024 |
| 50th Percentile Help Desk Tier 1 Specialist Salary | $49,970 | Detroit,MI | April 24, 2024 |
| 75th Percentile Help Desk Tier 1 Specialist Salary | $55,400 | Detroit,MI | April 24, 2024 |
| 90th Percentile Help Desk Tier 1 Specialist Salary | $60,344 | Detroit,MI | April 24, 2024 |
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Job Description
The Help Desk Tier 1 Specialist identifies, researches and resolves routine technical problems of low complexity. Provides support to end users for basic computer, application, system, device, access and hardware issues. Being a Help Desk Tier 1 Specialist documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email and on line requests for technical support. In addition, Help Desk Tier 1 Specialist may coordinate with other teams or departments to resolve user problems. May perform password re-sets for users. May require an associate's degree or its equivalent. Typically reports to a supervisor. Being a Help Desk Tier 1 Specialist possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
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Robert Half - Grand Rapids, MIThe Help Desk Support Specialist Problem will prvovide in-person, hands-on help at the desktop level. You will also be responsible for setting up new equip...- 1 Day Ago
Career Path for this job
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This Job:
Help Desk Tier 1 Specialist
0 - 1 years experience
Associate's Degree -
Up a level:
Help Desk Technician II
1 - 3 years experience
Associate's Degree
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About Detroit, Michigan
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Level of Education
- Help Desk Tier 1 Specialist Salaries with No Diploma
- Help Desk Tier 1 Specialist Salaries with a High School Diploma or Technical Certificate
- Help Desk Tier 1 Specialist Salaries with an Associate's Degree
- Help Desk Tier 1 Specialist Salaries with a Bachelor's Degree
- Help Desk Tier 1 Specialist Salaries with a Master's Degree or MBA
- Help Desk Tier 1 Specialist Salaries with a JD, MD, PhD or Equivalent
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About Detroit, Michigan Detroit (/dɪˈtrɔɪt/, locally also /ˈdiːtrɔɪt/; French: Détroit, lit. 'strait') is the largest and most populous city in the U.S. state of Michigan, th....More
Detroit, Michigan area prices were up 1.2% from a year ago View the Cost of Living in Detroit, Michigan
Help Desk Tier 1 Specialist Salary in popular cities: Grand Rapids, Warren, Sterling Heights
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