Help Desk Tier 1 Specialist Salary in Parcel Return Service, District of Columbia
Help Desk Tier 1 Specialist Salary in Parcel Return Service, DC
How much does a Help Desk Tier 1 Specialist make in Parcel Return Service, DC? The average Help Desk Tier 1 Specialist salary in Parcel Return Service, DC is $55,180 as of April 24, 2024, but the range typically falls between $49,770 and $61,170. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Help Desk Tier 1 Specialist Salary | $44,844 | Parcel Return Service,DC | April 24, 2024 |
| 25th Percentile Help Desk Tier 1 Specialist Salary | $49,770 | Parcel Return Service,DC | April 24, 2024 |
| 50th Percentile Help Desk Tier 1 Specialist Salary | $55,180 | Parcel Return Service,DC | April 24, 2024 |
| 75th Percentile Help Desk Tier 1 Specialist Salary | $61,170 | Parcel Return Service,DC | April 24, 2024 |
| 90th Percentile Help Desk Tier 1 Specialist Salary | $66,624 | Parcel Return Service,DC | April 24, 2024 |
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Job Description
The Help Desk Tier 1 Specialist identifies, researches and resolves routine technical problems of low complexity. Provides support to end users for basic computer, application, system, device, access and hardware issues. Being a Help Desk Tier 1 Specialist documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email and on line requests for technical support. In addition, Help Desk Tier 1 Specialist may coordinate with other teams or departments to resolve user problems. May perform password re-sets for users. May require an associate's degree or its equivalent. Typically reports to a supervisor. Being a Help Desk Tier 1 Specialist possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
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RightDirection Technology Solutions - Washington, DCRightDirection Technology Solutions LLC Description. The Help Desk Tier II Desktop Specialist shall support the HR Help Desk at the U.S. Dept of State in W...- 2 Days Ago
Career Path for this job
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This Job:
Help Desk Tier 1 Specialist
0 - 1 years experience
Associate's Degree -
Up a level:
Help Desk Technician II
1 - 3 years experience
Associate's Degree
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About Parcel Return Service, District of Columbia
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Level of Education
- Help Desk Tier 1 Specialist Salaries with No Diploma
- Help Desk Tier 1 Specialist Salaries with a High School Diploma or Technical Certificate
- Help Desk Tier 1 Specialist Salaries with an Associate's Degree
- Help Desk Tier 1 Specialist Salaries with a Bachelor's Degree
- Help Desk Tier 1 Specialist Salaries with a Master's Degree or MBA
- Help Desk Tier 1 Specialist Salaries with a JD, MD, PhD or Equivalent
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About Parcel Return Service, District of Columbia British Columbia is bordered to the west by the Pacific Ocean and the American state of Alaska, to the north by Yukon Territory and the Northwest Terr....More
Parcel Return Service, District of Columbia area prices were up 1.3% from a year ago View the Cost of Living in Parcel Return Service, District of Columbia
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