How much does a Help Desk Tier 2 Specialist make in Ohio? The average Help Desk Tier 2 Specialist salary in Ohio is $56,710 as of March 26, 2024, but the range typically falls between $51,140 and $63,410. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Help Desk Tier 2 Specialist Salary | $46,069 | OH | March 26, 2024 |
25th Percentile Help Desk Tier 2 Specialist Salary | $51,140 | OH | March 26, 2024 |
50th Percentile Help Desk Tier 2 Specialist Salary | $56,710 | OH | March 26, 2024 |
75th Percentile Help Desk Tier 2 Specialist Salary | $63,410 | OH | March 26, 2024 |
90th Percentile Help Desk Tier 2 Specialist Salary | $69,510 | OH | March 26, 2024 |
The Help Desk Tier 2 Specialist identifies, researches and resolves technical problems of moderate complexity. Provides support to end users for computer, application, system, device, access and hardware issues. Being a Help Desk Tier 2 Specialist documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email and on line requests for technical support. In addition, Help Desk Tier 2 Specialist may coordinate with other teams or departments to resolve user problems. May require an associate's degree or its equivalent. Typically reports to a supervisor or manager. Being a Help Desk Tier 2 Specialist gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Working as a Help Desk Tier 2 Specialist typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
0 - 1 years experience
Associate's Degree
1 - 3 years experience
Associate's Degree
3 - 5 years experience
Associate's Degree
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Location | Avg. Salary | Date Updated |
---|---|---|
Location Chillicothe, OH | Avg. Salary $53,635 | Date Updated March 26, 2024 |
Location Lakewood, OH | Avg. Salary $56,940 | Date Updated March 26, 2024 |
Location Portsmouth, OH | Avg. Salary $52,940 | Date Updated March 26, 2024 |
Location Aberdeen, OH | Avg. Salary $52,592 | Date Updated March 26, 2024 |
Location Ada, OH | Avg. Salary $54,505 | Date Updated March 26, 2024 |
Location Adamsville, OH | Avg. Salary $53,925 | Date Updated March 26, 2024 |
Location Addyston, OH | Avg. Salary $56,651 | Date Updated March 26, 2024 |
Location Adelphi, OH | Avg. Salary $53,519 | Date Updated March 26, 2024 |
Location Adena, OH | Avg. Salary $54,157 | Date Updated March 26, 2024 |
Location Akron, OH | Avg. Salary $55,955 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Help Desk Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Support Specialist I | Experience 0 - 1 | EducationAssociates | Salary Compared to This Job |
About Ohio Ohio /oʊˈhaɪoʊ/ (listen) is a Midwestern state in the Great Lakes region of the United States. Of the fifty states, it is the 34th largest by area, th....More
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