Help Desk Tier 2 Specialist Salary in Virginia
Help Desk Tier 2 Specialist Salary in Virginia
How much does a Help Desk Tier 2 Specialist make in Virginia? The average Help Desk Tier 2 Specialist salary in Virginia is $58,160 as of March 26, 2024, but the range typically falls between $52,450 and $65,030. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Help Desk Tier 2 Specialist Salary | $47,251 | VA | March 26, 2024 |
| 25th Percentile Help Desk Tier 2 Specialist Salary | $52,450 | VA | March 26, 2024 |
| 50th Percentile Help Desk Tier 2 Specialist Salary | $58,160 | VA | March 26, 2024 |
| 75th Percentile Help Desk Tier 2 Specialist Salary | $65,030 | VA | March 26, 2024 |
| 90th Percentile Help Desk Tier 2 Specialist Salary | $71,285 | VA | March 26, 2024 |
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Job Description
The Help Desk Tier 2 Specialist identifies, researches and resolves technical problems of moderate complexity. Provides support to end users for computer, application, system, device, access and hardware issues. Being a Help Desk Tier 2 Specialist documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email and on line requests for technical support. In addition, Help Desk Tier 2 Specialist may coordinate with other teams or departments to resolve user problems. May require an associate's degree or its equivalent. Typically reports to a supervisor or manager. Being a Help Desk Tier 2 Specialist gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Working as a Help Desk Tier 2 Specialist typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
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Metronome LLC - Norfolk, VAJob Description * Serves as the initial DIO point of contact for troubleshooting hardware and software problems. Responds to end-user phone, email, or chat...- 2 Days Ago
Career Path for this job
-
Down a level:
Help Desk Technician I
0 - 1 years experience
Associate's Degree -
This Job:
Help Desk Tier 2 Specialist
1 - 3 years experience
Associate's Degree -
Up a level:
Help Desk Technician III
3 - 5 years experience
Associate's Degree
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Select a city to view specific salary and bonus information for Help Desk Tier 2 Specialist
| Location | Avg. Salary | Date Updated |
|---|---|---|
| Location Annandale, VA | Avg. Salary $64,536 | Date Updated March 26, 2024 |
| Location Virginia State University, VA | Avg. Salary $56,245 | Date Updated March 26, 2024 |
| Location Abingdon, VA | Avg. Salary $50,620 | Date Updated March 26, 2024 |
| Location Accomac, VA | Avg. Salary $54,795 | Date Updated March 26, 2024 |
| Location Achilles, VA | Avg. Salary $54,795 | Date Updated March 26, 2024 |
| Location Afton, VA | Avg. Salary $52,824 | Date Updated March 26, 2024 |
| Location Alberta, VA | Avg. Salary $55,897 | Date Updated March 26, 2024 |
| Location Aldie, VA | Avg. Salary $64,246 | Date Updated March 26, 2024 |
| Location Alexandria, VA | Avg. Salary $64,536 | Date Updated March 26, 2024 |
| Location Altavista, VA | Avg. Salary $52,998 | Date Updated March 26, 2024 |
About Virginia
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Level of Education
- Help Desk Tier 2 Specialist Salaries with No Diploma
- Help Desk Tier 2 Specialist Salaries with a High School Diploma or Technical Certificate
- Help Desk Tier 2 Specialist Salaries with an Associate's Degree
- Help Desk Tier 2 Specialist Salaries with a Bachelor's Degree
- Help Desk Tier 2 Specialist Salaries with a Master's Degree or MBA
- Help Desk Tier 2 Specialist Salaries with a JD, MD, PhD or Equivalent
Help Desk Tier 2 Specialist Salary by Global Country
Most Popular Cities for Help Desk Tier 2 Specialist Job
- Houston, TX Help Desk Tier 2 Specialist
- Philadelphia, PA Help Desk Tier 2 Specialist
- Los Angeles, CA Help Desk Tier 2 Specialist
- Boston, MA Help Desk Tier 2 Specialist
- Atlanta, GA Help Desk Tier 2 Specialist
- New York, NY Help Desk Tier 2 Specialist
- Minneapolis, MN Help Desk Tier 2 Specialist
- Dallas, TX Help Desk Tier 2 Specialist
- Washington, DC Help Desk Tier 2 Specialist
- Chicago, IL Help Desk Tier 2 Specialist
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About Virginia Virginia (/vərˈdʒɪniə/ (listen)), officially the Commonwealth of Virginia, is a state in the Southeastern and Mid-Atlantic regions of the United State....More
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