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Inbound Customer Support and Service Agent III Salary in the United States

How much does an Inbound Customer Support and Service Agent III make in the United States?

As of August 01, 2026, the average salary for an Inbound Customer Support and Service Agent III in the United States is $49,490 per year, which breaks down to an hourly rate of $24.

However, an Inbound Customer Support and Service Agent III's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $59,806
  • Majority Range (25th-75th percentile): $45,290 to $54,890
  • Entry-Level (10th percentile): $41,466
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View as table View as graph 25% $45,290 10% $41,466 90% $59,806 75% $54,890 $49,490 50%(Median) Didn’t find job title? Click

Inbound Customer Support and Service Agent III Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $54,890 $4,574 $1,056 $26
Average $49,490 $4,124 $952 $24
25th Percentile $45,290 $3,774 $871 $22
Check out Inbound Customer Support and Service Agent III Job Openings in the United States
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Key Factors That Influence Inbound Customer Support and Service Agent III Salaries

An Inbound Customer Support and Service Agent III's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education, and company size can directly affect your earning potential.

How Experience Level Affects Inbound Customer Support and Service Agent Salaries?

Experience is a primary driver of an Inbound Customer Support and Service Agent III's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Call Center Representative I - Inbound (0-1 years): $36,375
  • Call Center Representative II - Inbound (1-3 years): $40,444
  • Inbound Customer Support and Service Agent III (3-5 years): $49,424
  • Call Center Representative IV - Inbound (5-7 years): $55,814
  • Inbound Call Center Supervisor (7+ years): $61,929
Job Role Years of Experience Average Salary
Call Center Representative I - Inbound0-1 years$36,375
Call Center Representative II - Inbound1-3 years$40,444
Inbound Customer Support and Service Agent III3-5 years$49,424
Call Center Representative IV - Inbound5-7 years$55,814
Inbound Call Center Supervisor7+ years$61,929
$36,375 Call Cent...
$40,444 Call Cent...
$49,424 Inbound C...
$55,814 Call Cent...
$61,929 Inbound C...
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What Am I Worth?

How Do Inbound Customer Support and Service Agent III Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Inbound Customer Support and Service Agent IIIs. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $54,790.
  • California: $54,590.
  • Massachusetts: $53,790.

Top Paying Cities for Inbound Customer Support and Service Agent IIIs

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $62,390
  • San Francisco: $61,690
  • Oakland: $60,390

What Skills Can Increase an Inbound Customer Support and Service Agent III's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 18.7% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • Consulting Services (Mentioned in 1.67% Job Postings): Consulting Services means the provision of expertise or strategic advice that is presented for consideration and decision-making.
  • Telemarketing (Mentioned in 1.12% Job Postings): Telemarketing (sometimes known as inside sales, or telesales in the UK and Ireland) is a method of direct marketing in which a salesperson solicits prospective customers to buy products or services, either over the phone or through a subsequent face to face or Web conferencing appointment scheduled during the call. Telemarketing can also include recorded sales pitches programmed to be played over the phone via automatic dialing. Telemarketing is defined as contacting, qualifying, and canvassing prospective customers using telecommunications devices such as telephone, fax, and internet. It does not include direct mail marketing.
See More Skills
Skills Demand Percentage
Customer Service 18.7%
Consulting Services 1.67%
Telemarketing 1.12%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on an Inbound Customer Support and Service Agent III's salary.
  • Talent Acquisition: Can increase your salary by up to 12%.
  • Commitment: Can increase your salary by up to 7%.
  • Leadership: Can increase your salary by up to 4%.
Skill Salary Salary % Increase
Talent Acquisition
 $55,429
12%
Commitment
 $52,954
7%
Leadership
 $51,470
4%
Time Management
 $51,470
4%
Service Design
 $51,470
4%
Data Processing
 $50,975
3%
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Inbound Customer Support and Service Agent III Salary by Company Size: Startups vs. Enterprise

Inbound Customer Support and Service Agent III salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $55,401. While startup companies pay approximate $46,868.

Inbound Customer Support and Service Agent III Salary by Company Size

Company Size Employees Average Salary
Startup1~50$46,868
Growth Stage51~500$49,569
Established501~5000$53,500
Enterprise5000+$55,401

Inbound Customer Support and Service Agent III Salary by Industry: Top Paying Sectors

For Inbound Customer Support and Service Agent III roles, the industry you choose can affect earning potential by as much as 68% (the gap between the highest and lowest paying industries). Data shows that the Energy & Utilities and Pharmaceuticals sectors offer the strongest compensation, at 20% above the average. In contrast, Inbound Customer Support and Service Agent positions in Transportation or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view Inbound Customer Support and Service Agent III as a support function rather than a direct revenue driver.

The top paying industries for an Inbound Customer Support and Service Agent III

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Energy & Utilities$59,388$29.020%
Pharmaceuticals$58,398$28.018%
Software & Networking$57,408$28.016%
Biotechnology$56,913$27.015%
Financial Services$55,429$27.012%

How Education impacts an Inbound Customer Support and Service Agent III's Salary?

Your level of education can impact your salary potential. While many Inbound Customer Support and Service Agent IIIs enter the field with a High School Diploma or Technical Certificate degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for an Inbound Customer Support and Service Agent III with a High School Diploma or Technical Certificate is between $47,832 and $51,060).

Inbound Customer Support and Service Agent III Salaries by Degree Level

Typical Education for Inbound Customer Support and Service Agent III
Degree Level % of user with this level of education
No Diploma 2.8%
High School 35.4%
Associates 19.3%
Bachelors 35.4%
Masters 7.0%
Doctorate 0.0%
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Inbound Customer Support and Service Agent III Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an Inbound Customer Support and Service Agent III's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Hourly
  • Monthly
  • Weekly
  • Yearly
  • Table View
Last Updated on August 01, 2026
$45,290
Average $49,490/year
$54,890
$3,774
Average $4,124/month
$4,574
$871
Average $952/week
$1,056
$22
Average $24/hour
$26
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $54,890 $4,574 $1,056 $26
Average $49,490 $4,124 $952 $24
25th Percentile $45,290 $3,774 $871 $22

Inbound Customer Support and Service Agent III Salary Growth & Career Path

Inbound Customer Support and Service Agent III
Call Center Representative IV - Inbound
Inbound Call Center Supervisor

For an Inbound Customer Support and Service Agent III, the most direct path to higher earnings is advancing to the Call Center Representative IV - Inbound role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $55,900 - a projected growth of 13% over your current level.

Salaries of jobs related to Inbound Customer Support and Service Agent III

Salary Trends for Inbound Customer Support and Service Agent III

Salaries for an Inbound Customer Support and Service Agent III can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $43,917 in 2023 to around $43,592 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Inbound Customer Support and Service Agent III salary trends, .

Average Annual Salary of Inbound Customer Support and Service Agent III Over Time

2022
$???
2023
$43,917
2024
$43,861
2025
$43,592
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $43,917
2024 $43,861
2025 $43,592
2026
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2027
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Most common benefits for Inbound Customer Support and Service Agent III

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Inbound Customer Support and Service Agent III

Here are companies hiring for Inbound Customer Support and Service Agent III and their salaries, click below for more details.

Find Your Next Inbound Customer Support and Service Agent III Job

Ready to take the next step in your career? Browse thousands of current Inbound Customer Support and Service Agent III job openings on our job board. Use the search bar below to find your perfect match.

United States

  • Titan Medical Group, LLC

    Columbus, OH

    Travel OR RN

    Titan Medical Group, LLC | Columbus, OH

    Travel Or Position. Titan Medical is looking for travelers to fill a travel OR position for a 13-week assignment in Columbus, OH more

    13 Days Ago

  • Aya Healthcare

    Columbus, OH

    Travel PCU Registered Nursein

    Aya Healthcare | Columbus, OH

    Registered Nurse. Pay: $2,017.00 to $2,238.04 weekly. Assignment Length: 13 Weeks. Schedule: 3x12-Hour 19:00 - 07:30. Openings: 1. Start Date: 09/08/2026. ... more

    13 Days Ago

  • Confidential

    Columbus, OH

    Associate Vice President Internal Communications

    Confidential | Columbus, OH

    Associate Vice President, Internal Communications. About the Company. National consulting & advisory services firm focused on the healthcare industry. Indu... more

    16 Days Ago

  • C.R. England

    Columbus, OH

    Local CDL

    C.R. England | Columbus, OH

    Job Description. C.R. England is Now Urgently Hiring Local Dedicated CDL-A Truck Drivers. \n. Dedicated Local Fleet - Home Daily - Competitive Pay* - Full ... more

    21 Days Ago

  • Confidential

    Columbus, OH

    Vice President Payments Engineering

    Confidential | Columbus, OH

    Vice President, Payments Engineering. About the Company. Globally-recognized provider of corporate payment solutions. Industry. Financial Services. Type. P... more

    23 Days Ago

  • Confidential

    Columbus, OH

    Senior Vice President of Project Delivery

    Confidential | Columbus, OH

    Senior Vice President of Project Delivery. About the Company. A multi-billion-dollar construction organization with collaborative, servant-minded leadershi... more

    23 Days Ago

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FAQ about Inbound Customer Support and Service Agent III

1. What industry pays the highest salary for Inbound Customer Support and Service Agent III?

The Energy & Utilities industry offers the highest average compensation for Inbound Customer Support and Service Agent III roles, with salaries approximately 20% above the market median.

2. How much do customer service reps make in the USA?

The average salary for an Inbound Customer Support and Service Agent in the USA ranges from $45,590 to $57,690, with a midpoint of $51,190. Additional cash compensation may vary, but the total compensation typically reflects these base salary figures.

3. What is the salary of inbound agent?

The salary for an Inbound Customer Support and Service Agent ranges from R 45,590 to R 57,690 annually, with a midpoint of R 51,190. This reflects the varying levels of experience and responsibilities within the role.

4. Which service gives highest salary?

The highest salary for an Inbound Customer Support and Service Agent ranges from ₹45,590 to ₹57,690, with a mid-salary of ₹51,190. While government jobs like IFS Officer and ISRO Scientist offer significantly higher salaries, this role provides a competitive salary within the customer service sector.

5. How much do inbound specialists make?

Inbound Customer Support and Service Agents in the US earn between $45,590 and $57,690 annually. The average salary is approximately $51,190. This range reflects the varying levels of experience and responsibilities within the role.

6. Can you make a lot of money in customer service?

While entry-level positions in customer service may start lower, the salary range for Inbound Customer Support and Service Agents is between $45,590 and $57,690, with a mid-salary of $51,190. Advancement opportunities and specialization can lead to higher earnings, especially in supervisory or sales roles.

7. What agents get paid the most?

Inbound Customer Support and Service Agents earn between $45,590 and $57,690 annually, with a mid-salary of $51,190. While these roles may not match the highest-paying positions in real estate, they offer competitive compensation within the customer service sector.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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