How much does a Junior Help Desk Support make in the United States? The average Junior Help Desk Support salary in the United States is $44,233 as of September 26, 2019, but the range typically falls between $39,513 and $49,563. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities
The Junior Help Desk Support identifies, researches and resolves routine technical problems of low complexity. Provides support to end users for basic computer, application, system, device, access and hardware issues. Being a Junior Help Desk Support documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email and on line requests for technical support. In addition, Junior Help Desk Support may coordinate with other teams or departments to resolve user problems. May perform password re-sets for users. May require an associate's degree or its equivalent. Typically reports to a supervisor. Being a Junior Help Desk Support possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2019 Salary.com)
Take just three simple steps below to generate your own personalized salary report.
Includes base and annual incentives