As of July 01, 2026, the average salary for a Technical Help Desk Support I in the United States is $60,268 per year, which breaks down to an hourly rate of $29.
However, a Technical Help Desk Support I's salary can vary significantly. Here’s a look at the typical salary range:
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A Technical Help Desk Support I's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.
Experience is a primary driver of a Technical Help Desk Support I's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Help Desk... Level Technical Help Desk Support I | $51,446 |
| Technical... Level Technical Help Desk Support I | $59,719 |
| Help Desk... Level Technical Help Desk Support I | $67,591 |
| Help Desk... Level Technical Help Desk Support I | $74,518 |
| Help Desk... Level Technical Help Desk Support I | $83,722 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Technical Help Desk Support Is. For example, consider the average annual salaries in these key locations:
Demanded Skills for the Role:
| Skills | Demand Percentage |
|---|---|
| Troubleshooting | 10.42% |
| Operating System | 3.31% |
| Computer Systems | 1.99% |
| Skill | Salary | Salary % Increase |
|---|---|---|
|
Insight
|
$65,090 |
8%
|
|
Leadership
|
$63,282 |
5%
|
|
Collaboration
|
$62,679 |
4%
|
|
Presentation
|
$62,679 |
4%
|
|
Flexibility
|
$62,076 |
3%
|
|
Analysis
|
$62,076 |
3%
|
For Technical Help Desk Support I roles, the industry you choose can affect earning potential by as much as 20% (the gap between the highest and lowest paying industries). Data shows that the Aerospace & Defense and Biotechnology sectors offer the strongest compensation, at 10% above the average. In contrast, Technical Help Desk Support positions in Transportation or Telecom typically offer lower base pay, as these industries often view Technical Help Desk Support I as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Aerospace & Defense | $66,295 | $32.0 | 10% |
| Biotechnology | $66,295 | $32.0 | 10% |
| Business Services | $66,295 | $32.0 | 10% |
| Chemicals | $66,295 | $32.0 | 10% |
| Construction | $66,295 | $32.0 | 10% |
Your level of education can impact your salary potential. While many Technical Help Desk Support Is enter the field with a No Diploma degree, higher education can lead to more specialized and higher-paying roles.
According to our 100% employer-reported salary data, the median salary for a Technical Help Desk Support I with a No Diploma is between $55,233 and $58,558).
Technical Help Desk Support I Salaries by Degree Level
| Degree Level | % of user with this level of education |
|---|---|
| No Diploma | 1.0% |
| High School | 28.8% |
| Associates | 27.6% |
| Bachelors | 39.3% |
| Masters | 3.2% |
| Doctorate | 0.1% |
Understanding how a Technical Help Desk Support I's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
Last Updated on July 01, 2026Salaries for a Technical Help Desk Support I can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $57,558 in 2023 to around $57,108 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Technical Help Desk Support I salary trends, .
| Year | Average Annual Salary |
|---|---|
| 2022 |
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|
| 2023 | $57,558 |
| 2024 | $57,444 |
| 2025 | $57,108 |
| 2026 |
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|
| 2027 |
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|
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