As of February 01, 2025, the average annual salary for a Mortgage Escrow Specialist in Richmond, VA is $53,320. Salary.com reports that pay typically ranges from $46,430 to $63,820, with most professionals earning between $40,157 and $73,380.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $63,820 | $5,318 | $1,227 | $31 |
| Average | $53,320 | $4,443 | $1,025 | $26 |
| 25th Percentile | $46,430 | $3,869 | $893 | $22 |
An entry-level Mortgage Escrow Specialist with under 1 year experience makes about $51,601. With less than 2 years of experience, a mid-level Mortgage Escrow Specialist makes around $52,620. After 2-4 years, the Mortgage Escrow Specialist pay rises to about $55,463. Those senior Mortgage Escrow Specialist with 5-8 years of experience earn roughly $57,947, and those Mortgage Escrow Specialist having 8 years or more experience are expected to earn about $58,258 on average.
| Levels | Salary |
|---|---|
| Entry Level Mortgage Escrow Specialist | $51,601 |
| Intermediate Level Mortgage Escrow Specialist | $52,620 |
| Senior Level Mortgage Escrow Specialist | $55,463 |
| Specialist Level Mortgage Escrow Specialist | $57,947 |
| Expert Level Mortgage Escrow Specialist | $58,258 |
| Entry Level | 3% |
| Mid Level | 1% |
| Senior Level | 4% |
| Top Level | 9% |
| Experienced | 9% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Community Relations: Creating, managing, and establishing a good and beneficial relationship with the communities to promote the welfare of the community.
Professional Development: Professional development refers to continuing education and career training after a person has entered the workforce in order to help them develop new skills, stay up-to-date on current trends, and advance their career.
| Skill | Salary | Demand |
|---|---|---|
|
Community Relations
|
$57,586 |
8%
|
|
Leadership
|
$57,052 |
7%
|
|
Brokerage
|
$57,052 |
7%
|
|
Accountability
|
$56,519 |
6%
|
|
Mortgage Loans
|
$55,986 |
5%
|
|
Showing Empathy
|
$55,986 |
5%
|
