As of April 01, 2025, the average annual salary for a Patient Access Manager in Lansing, MI is $83,590. According to Salary.com, salaries can range from a low of $66,969 to a high of $99,829, with most professionals earning between $74,890 and $92,090.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $92,090 | $7,674 | $1,771 | $44 |
| Average | $83,590 | $6,966 | $1,608 | $40 |
| 25th Percentile | $74,890 | $6,241 | $1,440 | $36 |
An entry-level Patient Access Manager with under 1 year experience makes about $80,375. With less than 2 years of experience, a mid-level Patient Access Manager makes around $80,765. After 2-4 years, the Patient Access Manager pay rises to about $82,065. Those senior Patient Access Manager with 5-8 years of experience earn roughly $83,626, and those Patient Access Manager having 8 years or more experience are expected to earn about $85,787 on average.
| Levels | Salary |
|---|---|
| Entry Level Patient Access Manager | $80,375 |
| Intermediate Level Patient Access Manager | $80,765 |
| Senior Level Patient Access Manager | $82,065 |
| Specialist Level Patient Access Manager | $83,626 |
| Expert Level Patient Access Manager | $85,787 |
| Entry Level | 4% |
| Mid Level | 3% |
| Senior Level | 2% |
| Top Level | 0% |
| Experienced | 3% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
COBRA: The Consolidated Omnibus Budget Reconciliation Act (COBRA) gives workers and their families who lose their health benefits the right to choose to continue group health benefits provided by their group health plan .
Life Insurance: Life Insurance can be defined as a contract between an insurance policy holder and an insurance company, where the insurer promises to pay a sum of money in exchange for a premium, upon the death of an insured person or after a set period
| Skill | Salary | Demand |
|---|---|---|
|
Account Management
|
$101,980 |
22%
|
|
Resource Management
|
$101,144 |
21%
|
|
Budgeting
|
$93,621 |
12%
|
|
Process Management
|
$89,441 |
7%
|
|
Business Administration
|
$89,441 |
7%
|
|
Planning
|
$89,441 |
7%
|
