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As of August 01, 2026, the average salary for a Patient Support Representative in Massachusetts is $56,870 per year, which breaks down to an hourly rate of $27.
However, a Patient Support Representative's salary can vary significantly. Here’s a look at the typical salary range:
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Patient Support Representative Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $62,560 | $5,213 | $1,203 | $30 |
| Average | $56,870 | $4,739 | $1,094 | $27 |
| 25th Percentile | $50,970 | $4,248 | $980 | $25 |
Dana-Farber Cancer Institute - Boston, MA
Wellist - Boston, MA
Diana Health - Worcester, MA
Diana Health - Braintree, MA
A Patient Support Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.
Experience is a primary driver of a Patient Support Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Job Role | Years of Experience | Average Salary |
|---|---|---|
| Patient Support Representative | 3-5 years | $56,864 |
| Patient Support Supervisor | 5+ years | $69,027 |
| Patient Support Manager | 5+ years | $96,692 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Patient Support Representatives. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
Patient Support Representative salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $60,323. While startup companies pay approximate $51,404.
| Company Size | Employees | Average Salary |
|---|---|---|
| Startup | 1~50 | $51,404 |
| Growth Stage | 51~500 | $54,264 |
| Established | 501~5000 | $58,351 |
| Enterprise | 5000+ | $60,323 |
For Patient Support Representative roles, the industry you choose can impact your earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the highest-paying industry, Healthcare, offers compensation 20% above the average. Conversely, Patient Support Representative positions in Edu., Gov't. & Nonprofit typically offer lower base pay, as this sector often view Patient Support Representative as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Healthcare | $68,244 | $33.0 | 20% |
Understanding how a Patient Support Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $62,560 | $5,213 | $1,203 | $30 |
| Average | $56,870 | $4,739 | $1,094 | $27 |
| 25th Percentile | $50,970 | $4,248 | $980 | $25 |
Promotions are the fastest way to increase your earnings. As a Patient Support Representative, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.
| Next Step Role | Estimate Salary | Projected Raise |
|---|---|---|
| OR Staff and Resources Supervisor | $119,900 | 111% |
| Patient Support Supervisor | $69,030 | 21% |
Ready to take the next step in your career? Browse thousands of current Patient Support Representative job openings on our job board. Use the search bar below to find your perfect match.
Diana Health
Holyoke, MA
Diana Health | Holyoke, MA
[Patient Service / Remote] - Anywhere in U.S. / Competitive compensation / Medical-Dental-Vision plans, with an HSA-FSA option / 401(k) with employer match... more
10 Days Ago
Diana Health
North Attleboro, MA
Diana Health | North Attleboro, MA
[Patient Service / Remote] - Anywhere in U.S. / Competitive compensation / Medical-Dental-Vision plans, with an HSA-FSA option / 401(k) with employer match... more
10 Days Ago
Diana Health
Plymouth, MA
Diana Health | Plymouth, MA
[Patient Service / Remote] - Anywhere in U.S. / Competitive compensation / Medical-Dental-Vision plans, with an HSA-FSA option / 401(k) with employer match... more
10 Days Ago
Diana Health
Pittsfield, MA
Diana Health | Pittsfield, MA
[Patient Service / Remote] - Anywhere in U.S. / Competitive compensation / Medical-Dental-Vision plans, with an HSA-FSA option / 401(k) with employer match... more
10 Days Ago
Lahey Health
Boston, MA
Lahey Health | Boston, MA
DetailsClient NameLahey Health - 529 Main StJob TypeTravelOfferingNon-ClinicalProfessionClerical / AdminSpecialtyPatient Service RepresentativeJob ID175429... more
9 Days Ago
Codman Square Health Center
Boston, MA
Codman Square Health Center | Boston, MA
Lead Patient Services RepresentativeSalary Range: $22.00 - $34.00 HourlyPosition Summary:The Patient Service Representative Lead Team member supports the P... more
9 Days Ago
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