As of March 01, 2025, the average annual salary for a Receptionist/Telephone Operator I in High Point, NC is $38,790. Salary.com reports that pay typically ranges from $34,790 to $43,690, with most professionals earning between $31,148 and $48,151.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $43,690 | $3,641 | $840 | $21 |
| Average | $38,790 | $3,233 | $746 | $19 |
| 25th Percentile | $34,790 | $2,899 | $669 | $17 |
An entry-level Receptionist/Telephone Operator I with under 1 year experience makes about $37,319. With less than 2 years of experience, a mid-level Receptionist/Telephone Operator I makes around $38,691. After 2-4 years, the Receptionist/Telephone Operator I pay rises to about $41,653. Those senior Receptionist/Telephone Operator I with 5-8 years of experience earn roughly $42,086, and those Receptionist/Telephone Operator I having 8 years or more experience are expected to earn about $42,303 on average.
| Levels | Salary |
|---|---|
| Entry Level Receptionist/Telephone Operator I | $37,319 |
| Intermediate Level Receptionist/Telephone Operator I | $38,691 |
| Senior Level Receptionist/Telephone Operator I | $41,653 |
| Specialist Level Receptionist/Telephone Operator I | $42,086 |
| Expert Level Receptionist/Telephone Operator I | $42,303 |
| Entry Level | 4% |
| Mid Level | 0% |
| Senior Level | 7% |
| Top Level | 8% |
| Experienced | 9% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Futures: Futures are derivative financial contracts obligating the buyer to purchase an asset or the seller to sell an asset at a predetermined future date and set price.
Patient Care: Patient care refers to the prevention, treatment, and management of illness and the preservation of physical and mental well-being through services offered by health professionals.
| Skill | Salary | Demand |
|---|---|---|
|
Point of Sale
|
$40,730 |
5%
|
|
Patient Care
|
$40,342 |
4%
|
|
Coordination
|
$40,342 |
4%
|
|
Leadership
|
$39,954 |
3%
|
|
Commitment
|
$39,954 |
3%
|
|
Office Management
|
$39,954 |
3%
|
