As of January 01, 2025, the average annual salary for a Telecom Equipment Maintenance Technician II in High Point, NC is $75,283. According to Salary.com, salaries can range from a low of $51,689 to a high of $100,501, with most professionals earning between $62,933 and $88,483.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $88,483 | $7,374 | $1,702 | $43 |
| Average | $75,283 | $6,274 | $1,448 | $36 |
| 25th Percentile | $62,933 | $5,244 | $1,210 | $30 |
An entry-level Telecom Equipment Maintenance Technician II with under 1 year experience makes about $70,774. With less than 2 years of experience, a mid-level Telecom Equipment Maintenance Technician II makes around $71,140. After 2-4 years, the Telecom Equipment Maintenance Technician II pay rises to about $74,803. Those senior Telecom Equipment Maintenance Technician II with 5-8 years of experience earn roughly $79,700, and those Telecom Equipment Maintenance Technician II having 8 years or more experience are expected to earn about $81,659 on average.
| Levels | Salary |
|---|---|
| Entry Level Telecom Equipment Maintenance Technician II | $70,774 |
| Intermediate Level Telecom Equipment Maintenance Technician II | $71,140 |
| Senior Level Telecom Equipment Maintenance Technician II | $74,803 |
| Specialist Level Telecom Equipment Maintenance Technician II | $79,700 |
| Expert Level Telecom Equipment Maintenance Technician II | $81,659 |
| Entry Level | 6% |
| Mid Level | 6% |
| Senior Level | 1% |
| Top Level | 6% |
| Experienced | 8% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Preventive Maintenance: Preventive maintenance is the act of performing regularly scheduled maintenance activities to help prevent unexpected failures in the future. Put simply, it's about fixing things before they break.
Promotion: Developing and implementing promotional activities to attract and increase the awareness of customers in buying products.
| Skill | Salary | Demand |
|---|---|---|
|
Verbal Communication
|
$87,328 |
16%
|
|
Scheduling
|
$83,564 |
11%
|
|
Analysis
|
$80,553 |
7%
|
|
Insight
|
$79,800 |
6%
|
|
Communicates Effectively
|
$79,800 |
6%
|
|
Schematic
|
$79,047 |
5%
|
