As of February 01, 2025, the average annual salary for a Telecomm Operations and Control Technician I in Medford, OR is $61,590. According to Salary.com, salaries can range from a low of $47,835 to a high of $77,256, with most professionals earning between $54,390 and $69,790.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $69,790 | $5,816 | $1,342 | $34 |
| Average | $61,590 | $5,133 | $1,184 | $30 |
| 25th Percentile | $54,390 | $4,533 | $1,046 | $26 |
An entry-level Telecomm Operations and Control Technician I with under 1 year experience makes about $58,414. With less than 2 years of experience, a mid-level Telecomm Operations and Control Technician I makes around $58,913. After 2-4 years, the Telecomm Operations and Control Technician I pay rises to about $60,323. Those senior Telecomm Operations and Control Technician I with 5-8 years of experience earn roughly $61,264, and those Telecomm Operations and Control Technician I having 8 years or more experience are expected to earn about $61,499 on average.
| Levels | Salary |
|---|---|
| Entry Level Telecomm Operations and Control Technician I | $58,414 |
| Intermediate Level Telecomm Operations and Control Technician I | $58,913 |
| Senior Level Telecomm Operations and Control Technician I | $60,323 |
| Specialist Level Telecomm Operations and Control Technician I | $61,264 |
| Expert Level Telecomm Operations and Control Technician I | $61,499 |
| Entry Level | 5% |
| Mid Level | 4% |
| Senior Level | 2% |
| Top Level | 1% |
| Experienced | 0% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Futures: Futures are derivative financial contracts obligating the buyer to purchase an asset or the seller to sell an asset at a predetermined future date and set price.
Field Operations: An operation conducted by employees that is outside of the employer's fixed establishment, such as mobile clinics, health screening and medical outreach services, or dispensing of medications.
| Skill | Salary | Demand |
|---|---|---|
|
Collaboration
|
$72,060 |
17%
|
|
Field Operations
|
$71,444 |
16%
|
|
Safety Standards
|
$69,597 |
13%
|
|
Innovation
|
$68,981 |
12%
|
|
Commitment
|
$68,981 |
12%
|
|
Verbal Communication
|
$68,365 |
11%
|
