Web Technical Support Representative Salary in Massachusetts

How much does a Web Technical Support Representative make in Massachusetts?

As of June 01, 2026, the average salary for a Web Technical Support Representative in Massachusetts is $64,360 per year, which breaks down to an hourly rate of $31.

However, a Web Technical Support Representative's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $82,968
  • Majority Range (25th-75th percentile): $58,100 to $74,100
  • Entry-Level (10th percentile): $52,401
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View as table View as graph 25% $58,100 10% $52,401 90% $82,968 75% $74,100 $64,360 50%(Median) Didn’t find job title? Click

Web Technical Support Representative Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $74,100 $6,175 $1,425 $36
Average $64,360 $5,363 $1,238 $31
25th Percentile $58,100 $4,842 $1,117 $28
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Key Factors That Influence Web Technical Support Representative Salaries

A Web Technical Support Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Web Technical Support Representative Salaries?

Experience is a primary driver of a Web Technical Support Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $60,802
  • Early Career (1-2 years): $61,082
  • Mid-Level (2-4 years): $62,296
  • Senior-Level (5-8 years): $64,642
  • Expert (over 8 years): $68,717
Levels Salary
Entry Level Web Technical Support Representative$60,802
Intermediate Level Web Technical Support Representative$61,082
Senior Level Web Technical Support Representative$62,296
Specialist Level Web Technical Support Representative$64,642
Expert Level Web Technical Support Representative$68,717
$60,802 0 yr
$61,082 < 2 yrs
$62,296 2-4 yrs
$64,642 5-8 yrs
$68,717 > 8 yrs
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What Am I Worth?

Top Paying Cities for Web Technical Support Representatives

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Agawam: $61,000
  • Amherst: $61,450
  • Barre: $62,060

Web Technical Support Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Web Technical Support Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on June 01, 2026
$58,100
Average $64,360/year
$74,100
$4,842
Average $5,363/month
$6,175
$1,117
Average $1,238/week
$1,425
$28
Average $31/hour
$36
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $74,100 $6,175 $1,425 $36
Average $64,360 $5,363 $1,238 $31
25th Percentile $58,100 $4,842 $1,117 $28

Web Technical Support Representative Salary Growth & Career Path

Web Technical Support Representative
Technical Client Support Specialist III
Head of Technical Customer Support

For a Web Technical Support Representative, the most direct path to higher earnings is advancing to the Technical Client Support Specialist III role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $92,900 - a projected growth of 44% over your current level.

Salaries of jobs related to Web Technical Support Representative

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Cost of Living In Massachusetts

Cost of Living in Massachusetts is
8.8% Higher
than the National Average

Use Salary.com's Cost of Living Calculator to find out what income you need to maintain your standard of living in a different city and how much more or less money you need to budget for basic expenses.

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Where Does Our Salary Data Come From?

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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