What are the main factors that influence a Technical Customer Support Representative - Tier 2's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

How does experience change A Technical Customer Support Representative - Tier 's salary?

A Technical Customer Support Representative - Tier 's salary grows with experience: a Technical Client Support Representative I (0-1 years)earns $40,016, a Technical Customer Support Representative - Tier 2 (1-3 years)earns $51,861, a Technical Customer Support Representative - Tier 3 (3-5 years)earns $56,492, a Technical Client Support Team Leader (5+ years)earns $76,664, a Technical Client Service Supervisor (5+ years)earns $90,302,

How much do different types of Technical Customer Support Representative - Tier 2 roles make?

Salaries for Technical Customer Support Representative - Tier 2 level roles vary by specialization: Technical Customer Support Director: $167,231; Technical Customer Support Manager: $111,720; Technical Customer Support Supervisor: $90,302; Web Technical Support Representative: $59,160; Technical Customer Support Representative - Tier 3: $56,500.

How do different companies affect a Technical Customer Support Representative - Tier 2's salary?

Company size, industry, and compensation structure create significant salary variations for Technical Customer Support Representative - Tier 2 roles. Large, established industry leaders like C R Bard Inc ($128,509) and Henry Schein Canada ($124,697) offer base salaries 35-40% above the national average. In contrast, smaller firms or startups may offer closer to $82,041.

Technical Customer Support Representative - Tier 2 Salary in the United States

Q: What are the highest paying states for a Technical Customer Support Representative - Tier 2?

Technical Customer Support Representative - Tier 2 salary varies significantly by state. The top 3 highest paying states for Technical Customer Support Representative - Tier 2 roles are District of Columbia $57,500, California $57,300, Massachusetts $56,500. These tech hubs typically pay 10-15% above the national average.

How much does a Technical Customer Support Representative - Tier 2 make in the United States?

As of October 01, 2026, the average salary for a Technical Customer Support Representative - Tier 2 in the United States is $51,900 per year, which breaks down to an hourly rate of $25.

However, a Technical Customer Support Representative - Tier 2's salary can vary significantly. Here’s a look at the typical salary range:

Top Earners (90th percentile): $63,936
Majority Range (25th-75th percentile): $49,000 to $58,200
Entry-Level (10th percentile): $46,360

10% $46,360

50% (Median) $51,900

90% $63,936

Technical Customer Support Representative - Tier 2 Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$58,200	$4,850	$1,119	$28
Average	$51,900	$4,325	$998	$25
25th Percentile	$49,000	$4,083	$942	$24

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Key Factors That Influence Technical Customer Support Representative - Tier 2 Salaries

A Technical Customer Support Representative - Tier 2's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Technical Customer Support Representative - Tier Salaries?

Experience is a primary driver of a Technical Customer Support Representative - Tier 2's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Technical Client Support Representative I (0-1 years): $40,016
Technical Customer Support Representative - Tier 2 (1-3 years): $51,861
Technical Customer Support Representative - Tier 3 (3-5 years): $56,492
Technical Client Support Team Leader (5+ years): $76,664
Technical Client Service Supervisor (5+ years): $90,302

Job Role	Years of Experience	Average Salary
Technical Client Support Representative I	0-1 years	$40,016
Technical Customer Support Representative - Tier 2	1-3 years	$51,861
Technical Customer Support Representative - Tier 3	3-5 years	$56,492
Technical Client Support Team Leader	5+ years	$76,664
Technical Client Service Supervisor	5+ years	$90,302

View as Graph

How Do Technical Customer Support Representative - Tier 2 Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Technical Customer Support Representative - Tier 2s. For example, consider the average annual salaries in these key locations:

District of Columbia: $57,500.
California: $57,300.
Massachusetts: $56,500.

District of Columbia $57,500 California $57,300 Massachusetts $56,500 Washington $56,300 New Jersey $56,300 Alaska $56,200 Connecticut $55,500 New York $55,200

Hawaii $54,300 Rhode Island $53,800 Maryland $53,500 Minnesota $53,100 Colorado $53,000 Illinois $52,900 Oregon $52,700 Delaware $52,600

New Hampshire $52,500 Virginia $52,300 Pennsylvania $51,700 Nevada $51,400 North Dakota $51,300 Michigan $51,100 Wisconsin $51,100 Vermont $51,000

Arizona $50,600 Maine $50,600 Texas $50,600 Ohio $50,500 Georgia $50,100 Indiana $49,800 Wyoming $49,800 Utah $49,700

Iowa $49,700 Kansas $49,400 Louisiana $49,400 North Carolina $49,300 Missouri $49,300 Florida $49,100 Montana $49,000 Nebraska $48,900

Kentucky $48,900 South Carolina $48,600 Tennessee $48,500 Idaho $48,500 New Mexico $48,100 Oklahoma $48,000 Alabama $47,700 South Dakota $47,200

Arkansas $46,900 West Virginia $46,800 Mississippi $46,300

Top Paying Cities for Technical Customer Support Representative - Tier 2s

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

San Jose: $65,500
San Francisco: $64,700
Oakland: $63,400

San Jose, CA $65,500

San Francisco, CA $64,700

Oakland, CA $63,400

New York, NY $59,800

Paramus, NJ $59,000

Queens Village, NY $59,000

Passaic, NJ $59,000

Bergenfield, NJ $59,000

Stamford, CT $58,900

Huntington, NY $58,800

Newark, NJ $58,500

Bridgeport, CT $58,400

Vallejo, CA $58,200

New Brunswick, NJ $58,200

Petaluma, CA $58,200

Middlesex, NJ $58,100

Somerset, NJ $58,100

Santa Cruz, CA $58,000

Boston, MA $57,700

Monterey, CA $57,500

Seattle, WA $57,400

Santa Rosa, CA $57,400

Los Angeles, CA $57,400

Juneau, AK $57,200

Washington, DC $57,200

Orange, CA $57,000

Santa Ana, CA $56,800

Long Beach, CA $56,800

Anaheim, CA $56,800

Anchorage, AK $56,700

Santa Maria, CA $56,600

Everett, WA $56,600

Danbury, CT $56,400

Bremerton, WA $56,300

Tacoma, WA $56,100

New Suffolk, NY $56,100

Sacramento, CA $56,100

Santa Barbara, CA $56,100

Brockton, MA $56,000

Trenton, NJ $56,000

San Diego, CA $56,000

Fairbanks, AK $55,800

Lompoc, CA $55,700

Lowell, MA $55,700

Ventura, CA $55,600

Nashua, NH $55,600

Stockton, CA $55,600

Modesto, CA $55,300

Poughkeepsie, NY $55,100

New Haven, CT $55,000

Olympia, WA $55,000

Kennewick, WA $55,000

Lawrence, MA $54,800

Hartford, CT $54,800

Riverside, CA $54,800

New Bedford, MA $54,700

Richland, WA $54,700

Norwich, CT $54,600

Portsmouth, NH $54,600

New London, CT $54,600

New Britain, CT $54,600

San Bernardino, CA $54,600

Bakersfield, CA $54,600

Atlantic City, NJ $54,600

Boulder, CO $54,500

Portland, OR $54,400

Worcester, MA $54,400

Minneapolis, MN $54,200

Philadelphia, PA $54,200

Honolulu, HI $54,000

Saint Paul, MN $54,000

Vineland, NJ $53,900

Providence, RI $53,800

Chicago, IL $53,600

Bellingham, WA $53,600

Springfield, MA $53,500

Baltimore, MD $53,500

Chico, CA $53,400

Pittsfield, MA $53,300

Manchester, NH $53,200

Spokane, WA $52,900

Denver, CO $52,900

Albany, NY $52,700

Troy, NY $52,700

Nassau, NY $52,600

Schenectady, NY $52,500

Wilmington, DE $52,500

Burlington, VT $52,400

Salem, OR $52,400

Portland, ME $52,300

Yakima, WA $52,200

Rochester, MN $52,000

Reno, NV $52,000

Fresno, CA $52,000

Milwaukee, WI $52,000

Detroit, MI $51,900

Ann Arbor, MI $51,900

Allentown, PA $51,900

Carson City, NV $51,800

Syracuse, NY $51,800

Colorado Springs, CO $51,800

Houston, TX $51,700

Eugene, OR $51,700

Gary, IN $51,600

Springfield, OR $51,600

Bismarck, ND $51,600

Galveston, TX $51,500

Medford, OR $51,500

Austin, TX $51,400

Concord, NH $51,400

Fort Collins, CO $51,400

Mesa, AZ $51,300

Reading, PA $51,300

Phoenix, AZ $51,300

Dallas, TX $51,300

Saint Cloud, MN $51,200

Madison, WI $51,100

Utica, NY $51,000

Raleigh, NC $50,900

Des Moines, IA $50,900

Rochester, NY $50,900

Atlanta, GA $50,800

Battle Creek, MI $50,800

Salt Lake City, UT $50,800

Lancaster, PA $50,700

Harrisburg, PA $50,700

Boca Raton, FL $50,600

Columbus, OH $50,600

Fort Worth, TX $50,600

Kansas City, KS $50,600

Kansas City, MO $50,600

Champaign, IL $50,600

Pittsburgh, PA $50,500

Richmond, VA $50,500

Indianapolis, IN $50,500

Cleveland, OH $50,500

Petersburg, VA $50,400

Las Vegas, NV $50,400

Cincinnati, OH $50,400

Lansing, MI $50,300

Huntsville, AL $50,300

Lebanon, PA $50,200

Pueblo, CO $50,200

Appleton, WI $50,200

Buffalo, NY $50,200

Dayton, OH $50,200

Racine, WI $50,200

Charlotte, NC $50,200

Saint Louis, MO $50,200

Toledo, OH $50,100

Benton Harbor, MI $50,100

Lorain, OH $50,100

Beaumont, TX $50,100

Elkhart, IN $50,100

Gastonia, NC $50,100

York, PA $50,100

Billings, MT $50,100

Elyria, OH $50,000

Fargo, ND $50,000

Springfield, IL $50,000

Rock Hill, SC $50,000

Rockford, IL $50,000

Binghamton, NY $50,000

Flagstaff, AZ $49,900

Fort Lauderdale, FL $49,900

Duluth, MN $49,900

Miami, FL $49,900

Grand Forks, ND $49,800

Cheyenne, WY $49,800

Cedar Rapids, IA $49,700

Bangor, ME $49,700

Durham, NC $49,600

Louisville, KY $49,600

Grand Rapids, MI $49,600

Hialeah, FL $49,600

Casper, WY $49,600

Virginia Beach, VA $49,500

Scranton, PA $49,500

New Orleans, LA $49,500

Sarasota, FL $49,400

Peoria, IL $49,400

Akron, OH $49,400

Nashville, TN $49,300

Omaha, NE $49,300

Green Bay, WI $49,300

Baton Rouge, LA $49,300

Charleston, SC $49,300

Davenport, IA $49,300

Jamestown, NY $49,300

Bradenton, FL $49,200

Port Arthur, TX $49,200

Evansville, IN $49,200

Saint Petersburg, FL $49,200

Tucson, AZ $49,200

Tampa, FL $49,200

Santa Fe, NM $49,100

Orlando, FL $49,000

Clearwater, FL $48,900

High Point, NC $48,800

Ogden, UT $48,800

Newport News, VA $48,800

Canton, OH $48,800

Albuquerque, NM $48,800

La Crosse, WI $48,800

Corpus Christi, TX $48,700

Norfolk, VA $48,700

Laramie, WY $48,700

Rock Island, IL $48,700

Saginaw, MI $48,700

Tulsa, OK $48,600

Memphis, TN $48,600

Fort Myers, FL $48,600

Salisbury, NC $48,600

Boise, ID $48,600

Jacksonville, FL $48,600

Moline, IL $48,600

Waterloo, IA $48,500

Spartanburg, SC $48,500

Provo, UT $48,400

Cedar Falls, IA $48,400

Fort Wayne, IN $48,400

Lincoln, NE $48,400

San Antonio, TX $48,300

Greensboro, NC $48,300

South Bend, IN $48,300

Savannah, GA $48,300

Muskegon, MI $48,200

Birmingham, AL $48,200

Winston Salem, NC $48,200

Lake Charles, LA $48,100

Anderson, IN $48,100

Lexington, KY $48,100

Wichita, KS $48,000

Lima, OH $48,000

Tuscaloosa, AL $48,000

Augusta, GA $48,000

Greenville, SC $48,000

Asheville, NC $47,900

Springfield, OH $47,900

Columbia, SC $47,900

Bloomington, IN $47,800

Knoxville, TN $47,600

Shreveport, LA $47,600

Wilmington, NC $47,600

Roanoke, VA $47,600

Topeka, KS $47,500

Frankfort, KY $47,500

Melbourne, FL $47,400

Longview, TX $47,400

Chillicothe, OH $47,400

Oklahoma City, OK $47,400

Sioux Falls, SD $47,300

Mobile, AL $47,300

Terre Haute, IN $47,300

Altoona, PA $47,300

Amarillo, TX $47,200

Killeen, TX $47,200

Fayetteville, AR $47,200

Idaho Falls, ID $47,100

Chattanooga, TN $47,100

Sioux City, IA $47,100

Lynchburg, VA $47,000

Gainesville, FL $47,000

Portsmouth, OH $47,000

Clarksville, TN $46,900

Little Rock, AR $46,900

Lafayette, LA $46,900

Youngstown, OH $46,900

Daytona Beach, FL $46,900

Pensacola, FL $46,900

Temple, TX $46,900

Hopkinsville, KY $46,700

Erie, PA $46,700

Florence, SC $46,700

Charleston, WV $46,600

Great Falls, MT $46,600

Helena, MT $46,500

Waco, TX $46,500

Tallahassee, FL $46,500

Fayetteville, NC $46,500

Macon, GA $46,500

Pine Bluff, AR $46,400

Vincennes, IN $46,400

Lubbock, TX $46,300

Alamogordo, NM $46,300

Twin Falls, ID $46,300

Rapid City, SD $46,300

Greenville, MS $46,200

Huntington, WV $46,200

Jackson, MS $46,200

Parkersburg, WV $46,100

Montgomery, AL $46,100

Wichita Falls, TX $46,000

Springfield, MO $46,000

Biloxi, MS $46,000

Monroe, LA $46,000

Columbus, GA $45,900

Sumter, SC $45,900

Johnstown, PA $45,900

Pascagoula, MS $45,800

Abilene, TX $45,800

Kingsport, TN $45,700

Albany, GA $45,700

Gulfport, MS $45,700

Alexandria, LA $45,500

Fort Smith, AR $45,400

El Paso, TX $45,200

Las Cruces, NM $45,000

Harlingen, TX $44,800

Pocatello, ID $44,800

Florence, AL $44,800

Brownsville, TX $44,800

Mcallen, TX $44,700

Dothan, AL $44,600

Columbus, MS $44,300

Altus, OK $44,000

Lawton, OK $43,900

Pierre, SD $43,700

What Skills Can Increase a Technical Customer Support Representative - Tier 2's Salary?

Demanded Skills for the Role:

Customer Service (Mentioned in 14.99% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Call Center (Mentioned in 2.08% Job Postings): A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
Android (Mentioned in 1% Job Postings): Android OS is a Linux-based mobile operating system that primarily runs on smartphones and tablets.

Skills	Demand Percentage
Customer Service	14.99%
Call Center	2.08%
Android	1%

See More Skills

What skills can make your compensation higher?

Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Technical Customer Support Representative - Tier 2's salary.

Project Management: Can increase your salary by up to 24%.
Computer Science: Can increase your salary by up to 17%.
Consulting: Can increase your salary by up to 16%.

Skill	Salary	Salary % Increase
Project Management	$64,356	24%
Computer Science	$60,723	17%
Consulting	$60,204	16%

Get Latest Data

Technical Customer Support Representative - Tier 2 Salary by Company Size: Startups vs. Enterprise

Technical Customer Support Representative - Tier 2 salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $57,941. While startup companies pay approximate $49,061.

Technical Customer Support Representative - Tier 2 Salary by Company Size

Company Size	Employees	Average Salary
Startup	1~50	$49,061
Growth Stage	51~500	$51,876
Established	501~5000	$55,947
Enterprise	5000+	$57,941

Technical Customer Support Representative - Tier 2 Salary by Industry: Top Paying Sectors

For Technical Customer Support Representative - Tier 2 roles, the industry you choose can affect earning potential by as much as 50% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Biotechnology sectors offer the strongest compensation, at 25% above the average. In contrast, Technical Customer Support Representative - Tier positions in Transportation or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view Technical Customer Support Representative - Tier 2 as a support function rather than a direct revenue driver.

The top paying industries for a Technical Customer Support Representative - Tier 2

Industry Sector	Average Annual Salary	Average Hourly Rate	Pay vs.Avg
Software & Networking	$64,875	$31.0	25%
Biotechnology	$62,280	$30.0	20%
Pharmaceuticals	$62,280	$30.0	20%
Energy & Utilities	$59,685	$29.0	15%
Chemicals	$57,090	$27.0	10%

How Education impacts a Technical Customer Support Representative - Tier 2's Salary?

Your level of education can impact your salary potential. While many Technical Customer Support Representative - Tier 2s enter the field with a No Diploma degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Technical Customer Support Representative - Tier 2 with a No Diploma is between $45,096 and $48,239).

Technical Customer Support Representative - Tier 2 Salaries by Degree Level

$50,100
$49,400
$48,700
$48,000
$47,300
$46,600
$45,800
$45,100

Typical Education for Technical Customer Support Representative - Tier 2
Degree Level	% of user with this level of education
No Diploma	100.0%
High School	100.0%
Associates	0.0%
Bachelors	0.0%
Masters	0.0%
Doctorate	0.0%

View as Graph

Technical Customer Support Representative - Tier 2 Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Technical Customer Support Representative - Tier 2's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

$49,000

Average $51,900/year

$58,200

$4,083

Average $4,325/month

$4,850

$942

Average $998/week

$1,119

$24

Average $25/hour

$28

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$58,200	$4,850	$1,119	$28
Average	$51,900	$4,325	$998	$25
25th Percentile	$49,000	$4,083	$942	$24

Technical Customer Support Representative - Tier 2 Salary Growth & Career Path

Technical Customer Support Representative - Tier 2

Next Role

Advancement

Promotions are the fastest way to increase your earnings. As a Technical Customer Support Representative - Tier 2, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.

Technical Customer Support Representative - Tier 2 Salary Growth and Career Path
Next Step Role	Estimate Salary	Projected Raise
Manufacturers Technical Support Customer Liaison	$81,500	57%
Technical Customer Support Representative - Tier 3	$56,500	9%

Salary Trends for Technical Customer Support Representative - Tier 2

Salaries for a Technical Customer Support Representative - Tier 2 can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $45,665 in 2023 to around $45,601 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Technical Customer Support Representative - Tier 2 salary trends, .

Average Annual Salary of Technical Customer Support Representative - Tier 2 Over Time

$???
$45,665
$45,778
$45,601
$???
$???

2022
2023
2024
2025
2026
2027

Year	Average Annual Salary
2022	View More
2023	$45,665
2024	$45,778
2025	$45,601
2026	View More
2027	View More

Most common benefits for Technical Customer Support Representative - Tier 2

Social Security
401 (k)
Disability
Healthcare
Pension
Time Off (days)

Common company salaries for Technical Customer Support Representative - Tier 2

Here are companies hiring for Technical Customer Support Representative - Tier 2 and their salaries, click below for more details.

C $128,509/per year

C R Bard Inc Biotechnology the United States

H $124,697/per year

Henry Schein Canada Biotechnology the United States

N $123,899/per year

Nordex Inc Biotechnology the United States

N $120,416/per year

Nipro Corp Biotechnology the United States

E $115,870/per year

Enovis Biotechnology the United States

A $114,553/per year

Advanced Research Projects Agency - Energy Biotechnology the United States

M $112,110/per year

MiniMed Inc Biotechnology the United States

L $111,500/per year

Labcorp Drug Development Biotechnology the United States

L $110,229/per year

Life Technologies Corp Biotechnology the United States

Z $106,224/per year

Zimmer Biomet Biotechnology the United States

P $103,077/per year

Promontory Therapeutics Biotechnology the United States

S $102,181/per year

Steris PLC Biotechnology the United States

G $97,274/per year

Gavin Conferences Pty Ltd Biotechnology the United States

E $94,764/per year

Endeavor BioMedicines Biotechnology the United States

R $94,402/per year

Replay Holdings LLC Biotechnology the United States

P $94,235/per year

Pleno Inc Biotechnology the United States

S $93,666/per year

Simulaids Inc Biotechnology the United States

N $88,880/per year

NOIRLab/CAS Biotechnology the United States

O $86,468/per year

Onward Technology Biotechnology the United States

L $84,895/per year

LED Medical Diagnostics Inc Biotechnology the United States

E $84,682/per year

Eyeco Ltd Biotechnology the United States

P $84,523/per year

Paerosol Biotechnology the United States

I $83,525/per year

IONIQ Sciences Inc Biotechnology the United States

S $82,815/per year

Stateside PPE Biotechnology the United States

D $82,041/per year

Digi Bio Biotechnology the United States

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FAQ about Technical Customer Support Representative - Tier 2

1. What industry pays the highest salary for Technical Customer Support Representative - Tier 2?

The Software & Networking industry offers the highest average compensation for Technical Customer Support Representative - Tier 2 roles, with salaries approximately 25% above the market median.

2. How much is level 2 salary in usa?

As of January 2025, the salary for a Technical Customer Support Representative - Tier 2 in the United States ranges from $43,600 to $55,500 annually, with a midpoint of $49,100. This reflects the varying levels of experience and responsibilities within the role.

3. What is the highest paid customer service job?

The highest paid customer service job is the Technical Support Representative, with a salary range of $43,600 to $55,500. The average salary for this role is approximately $49,100. Other high-paying positions include Client Services Manager and Help Desk Analyst, but Technical Support Representatives lead in compensation.

4. What is a tier in salary?

Tiers in salary refer to levels within a compensation structure that categorize employees based on their roles, experience, or tenure. For a Technical Customer Support Representative - Tier 2, salaries range from $43,600 to $55,500, with a midpoint of $49,100, reflecting the varying levels of responsibility and expertise within the role.

5. What is tier 2 salary?

The salary for a Technical Customer Support Representative - Tier 2 typically ranges from $43,600 to $55,500 annually, with a midpoint of $49,100. This reflects a competitive compensation structure for professionals in this role, ensuring fair pay based on experience and expertise.

6. How much do Tier 2 agents make?

The estimated total pay for a Tier 2 Technical Customer Support Representative ranges from ₱43,600 to ₱55,500 annually, with a midpoint salary of ₱49,100. These figures reflect the salary range based on collected data and represent the typical earnings for this role.

7. How much do US techs make an hour?

The average salary for a Technical Customer Support Representative - Tier 2 ranges from $43,600 to $55,500 annually, with a midpoint of $49,100. This translates to an hourly wage of approximately $20.93 to $26.64, with the average being around $23.57 per hour.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

Detailed skills and competency reports for specific positions
Job and employee pricing reports
Compensation data tools, salary structures, surveys and benchmarks.

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