As of March 01, 2025, the average annual salary for a Claims Processing Clerk I - Healthcare in Waltham, MA is $46,121. Salary.com reports that pay typically ranges from $42,889 to $51,507, with most professionals earning between $39,947 and $56,412.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $45,948 | $3,829 | $884 | $22 |
| Average | $41,143 | $3,429 | $791 | $20 |
| 25th Percentile | $38,260 | $3,188 | $736 | $18 |
An entry-level Claims Processing Clerk I - Healthcare with under 1 year experience makes about $45,313. With less than 2 years of experience, a mid-level Claims Processing Clerk I - Healthcare makes around $45,711. After 2-4 years, the Claims Processing Clerk I - Healthcare pay rises to about $46,902. Those senior Claims Processing Clerk I - Healthcare with 5-8 years of experience earn roughly $47,140, and those Claims Processing Clerk I - Healthcare having 8 years or more experience are expected to earn about $47,299 on average.
| Levels | Salary |
|---|---|
| Entry Level Claims Processing Clerk I - Healthcare | $45,313 |
| Intermediate Level Claims Processing Clerk I - Healthcare | $45,711 |
| Senior Level Claims Processing Clerk I - Healthcare | $46,902 |
| Specialist Level Claims Processing Clerk I - Healthcare | $47,140 |
| Expert Level Claims Processing Clerk I - Healthcare | $47,299 |
| Entry Level | 10% |
| Mid Level | 11% |
| Senior Level | 14% |
| Top Level | 15% |
| Experienced | 15% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Pricing: Pricing is a process of fixing the value that a manufacturer will receive in the exchange of services and goods.
Claim Reviews: A claims review is the process in which the underwriter reviews a claim to assure that it meets a set of standards.
| Skill | Salary | Demand |
|---|---|---|
|
Coaching
|
$54,884 |
19%
|
|
Call Center
|
$52,578 |
14%
|
|
Pricing
|
$49,349 |
7%
|
|
Subrogation
|
$49,349 |
7%
|
|
Word Processing
|
$48,888 |
6%
|
|
Salesforce
|
$48,427 |
5%
|
