How much does a Contact Center Traffic and Scheduling Senior Assistant make in Middletown, DE? The average Contact Center Traffic and Scheduling Senior Assistant salary in Middletown, DE is $54,153 as of April 24, 2024, but the range typically falls between $48,438 and $60,458. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Contact Center Traffic and Scheduling Senior Assistant Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Contact Center Traffic and Scheduling Senior Assistant Salary $43,235 Middletown,DE April 24, 2024
25th Percentile Contact Center Traffic and Scheduling Senior Assistant Salary $48,438 Middletown,DE April 24, 2024
50th Percentile Contact Center Traffic and Scheduling Senior Assistant Salary $54,153 Middletown,DE April 24, 2024
75th Percentile Contact Center Traffic and Scheduling Senior Assistant Salary $60,458 Middletown,DE April 24, 2024
90th Percentile Contact Center Traffic and Scheduling Senior Assistant Salary $66,197 Middletown,DE April 24, 2024
25% $48,438 10% $43,235 90% $66,197 75% $60,458 $54,153 50%(Median) Didn’t find job title? Click
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Job Description for Contact Center Traffic and Scheduling Senior Assistant

Contact Center Traffic and Scheduling Senior Assistant assists with monitoring inbound call traffic to ensure efficient distribution of calls to representatives. Coordinates with other teams when overflow occurs, and inbound traffic must be redirected. Being a Contact Center Traffic and Scheduling Senior Assistant assists with monitoring, balancing, and redirecting inbound traffic in a timely manner to ensure customer satisfaction. Generates and provides call volume reports to leadership. Additionally, Contact Center Traffic and Scheduling Senior Assistant typically requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Traffic and Scheduling Senior Assistant works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Contact Center Traffic and Scheduling Senior Assistant typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Career Path for Contact Center Traffic and Scheduling Senior Assistant

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Contact Center Traffic and Scheduling Senior Assistant, the first career path typically starts with a Contact Center Scheduling Supervisor position, and then progresses to Contact Center Scheduling Manager.

Additionally, the second career path typically starts with a Contact Center Traffic and Scheduling Supervisor position, and then progresses to Contact Center Traffic and Scheduling Manager.

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Contact Center Traffic and Scheduling Senior Assistant salary varies from city to city. Compared with national average salary of Contact Center Traffic and Scheduling Senior Assistant, the highest Contact Center Traffic and Scheduling Senior Assistant salary is in San Francisco, CA, where the Contact Center Traffic and Scheduling Senior Assistant salary is 25.0% above. The lowest Contact Center Traffic and Scheduling Senior Assistant salary is in Miami, FL, where the Contact Center Traffic and Scheduling Senior Assistant salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

Take just three simple steps below to generate your own personalized salary report

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Understand the total compensation opportunity for a Contact Center Traffic and Scheduling Senior Assistant, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
48438
60458
54153

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
49231
62761
55783
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Traffic and Scheduling Senior Assistant in Middletown, DE. The base salary for Contact Center Traffic and Scheduling Senior Assistant ranges from $48,438 to $60,458 with the average base salary of $54,153. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $49,231 to $62,761 with the average total cash compensation of $55,783.
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48438
60458

 

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About Middletown, Delaware    Middletown is a town in New Castle County, Delaware, United States. According to the 2010 Census, the population of the town is 18,871. Middletown is ....More

Middletown, Delaware  area prices were up 1.0% from a year ago    View the Cost of Living in Middletown, Delaware

Contact Center Traffic and Scheduling Senior Assistant Salary in popular cities: WilmingtonDoverNewark

Skills associated with Contact Center Traffic and Scheduling Senior Assistant: Customer Service Metrics, Real time Contact Volume Monitoring, Workforce Management Software, Real time Contact Traffic Control ...More