How much does a Credit and Collections Representative II make in Nashville, TN? The average Credit and Collections Representative II salary in Nashville, TN is $47,446 as of March 26, 2024, but the range typically falls between $42,166 and $53,611. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Credit and Collections Representative II Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Credit and Collections Representative II Salary $37,358 Nashville,TN March 26, 2024
25th Percentile Credit and Collections Representative II Salary $42,166 Nashville,TN March 26, 2024
50th Percentile Credit and Collections Representative II Salary $47,446 Nashville,TN March 26, 2024
75th Percentile Credit and Collections Representative II Salary $53,611 Nashville,TN March 26, 2024
90th Percentile Credit and Collections Representative II Salary $59,225 Nashville,TN March 26, 2024
25% $42,166 10% $37,358 90% $59,225 75% $53,611 $47,446 50%(Median) Didn’t find job title? Click
Change Search Criteria

What skills does a Credit and Collections Representative II need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Credit Card: A credit card is a type of credit facility, provided by banks that allow customers to borrow funds within a pre-approved credit limit.

3.

Data Entry: Transcribing information into an electronic medium such as a computer or other electronic device.

Customer Service 15.9%
Credit Card 2.68%
Data Entry 1.28%
Others 80.14%

Job Description for Credit and Collections Representative II

Credit and Collections Representative II collects and maintains accurate credit information. Reviews and verifies overdue accounts. Being a Credit and Collections Representative II contacts customers to confirm outstanding payments and renews credit information to help minimize outstanding debts. Requires a high school diploma. Additionally, Credit and Collections Representative II typically reports to a manager. The Credit and Collections Representative II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Credit and Collections Representative II typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)... View full job description

Employers: Job Description Management Tool

See user submitted job responsibilities for Credit and Collections Representative II.

Salary.com job board provides millions of Credit and Collections Representative II information for you to search for. Click on search button below to see Credit and Collections Representative II job openings or enter a new job title here.

Job Openings for Credit and Collections Representative II in Nashville, TN
  • Start something good. Empower your career. Cenlar is the nation’s leading mortgage loan subservicer. Our unique culture is defined by our core values of re...
    - 27 Days Ago
  • Start something good. Empower your career. Cenlar is the nation’s leading mortgage loan subservicer. Our unique culture is defined by our core values of re...
    - 1 Month Ago
  • Start something good. Empower your career. Cenlar is the nation’s leading mortgage loan subservicer. Our unique culture is defined by our core values of re...
    - 1 Month Ago
  • Why USAA. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of ou...
    - 1 Day Ago
  • Come make your mark with Watermark. 🎖️ FOUNDED BY USAF VETERANS in 2007, we are proud to be a Service-Disabled Veteran Owned Small Business. 🌎 SUBJECT MA...
    - 2 Days Ago

Career Path for Credit and Collections Representative II

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Credit and Collections Representative II, the upper level is Credit and Collections Representative III and then progresses to Credit and Collections Supervisor.

Those that have already made the climb...
H. Andrew DeFerrari, Senior Vice President, Chief Financial Officer and Treasurer
Dycom Industries, Inc. provides specialty contracting services to the telecommunications infrastructure and utility industries in the United States. The company offers engineering services to telecommunications providers, including the planning and design of aerial, underground, and buried fiber optic, copper, and coax... More
Fiscal Year Ended in 2023
Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst

Credit and Collections Representative II salary varies from city to city. Compared with national average salary of Credit and Collections Representative II, the highest Credit and Collections Representative II salary is in San Francisco, CA, where the Credit and Collections Representative II salary is 25.0% above. The lowest Credit and Collections Representative II salary is in Miami, FL, where the Credit and Collections Representative II salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Credit and Collections Representative II, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
42166
53611
47446

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
43033
55053
48415
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Credit and Collections Representative II in Nashville, TN. The base salary for Credit and Collections Representative II ranges from $42,166 to $53,611 with the average base salary of $47,446. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $43,033 to $55,053 with the average total cash compensation of $48,415.
Step 2 of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

42166
53611

 

Step 3 of 3

How much should you be paid?

About Nashville, Tennessee    Nashville is the capital and most populous city of the U.S. state of Tennessee. The city is the county seat of Davidson County and is located on the C....More

Nashville, Tennessee  area prices were up 1.3% from a year ago    View the Cost of Living in Nashville, Tennessee

Credit and Collections Representative II Salary in popular cities: MemphisKnoxvilleChattanooga

Skills associated with Credit and Collections Representative II: Skip Tracing, Dunning, Bill Collections, Outbound Collection Calling ...More

Recently searched related titles: Zoning Enforcement Inspector, Credit And Collection Analyst

Jobs with a similar salary range to Credit and Collections Representative II : Credit Services Representative II

Salary estimation for Credit and Collections Representative II at companies like : West Jordan School - 7220 South, San Diego Center For Spiritual, APE-Applied Physics & Electronics Inc