How much does a Customer Experience Senior Manager make in Sacramento, CA? The average Customer Experience Senior Manager salary in Sacramento, CA is $171,369 as of March 26, 2024, but the range typically falls between $145,609 and $203,150. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Customer Experience Senior Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Experience Senior Manager Salary $122,157 Sacramento,CA March 26, 2024
25th Percentile Customer Experience Senior Manager Salary $145,609 Sacramento,CA March 26, 2024
50th Percentile Customer Experience Senior Manager Salary $171,369 Sacramento,CA March 26, 2024
75th Percentile Customer Experience Senior Manager Salary $203,150 Sacramento,CA March 26, 2024
90th Percentile Customer Experience Senior Manager Salary $232,085 Sacramento,CA March 26, 2024
25% $145,609 10% $122,157 90% $232,085 75% $203,150 $171,369 50%(Median) Didn’t find job title? Click
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Job Description for Customer Experience Senior Manager

Customer Experience Senior Manager manages the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Directs activities to research best practices, establish metrics, and collect and analyze customer data and feedback. Being a Customer Experience Senior Manager oversees the development of a continuous stream of data to analyze, measure, and evaluate customer behaviors and sentiments and develop and implement a roadmap of customer experience goals. Communicates and evangelizes a customer experience vision and defined goals to stakeholders that drive a consistent end-to-end customer experience across the organization. Additionally, Customer Experience Senior Manager requires a bachelor's degree. Typically reports to a director. The Customer Experience Senior Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Customer Experience Senior Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Customer Experience Senior Manager in Sacramento, CA
  • T.J. Maxx - 20730 Stevens Creek Blvd 95014 [Department Manager] As a Customer Experience Supervisor at T.J. Maxx, you'll: Be responsible for promoting an e...
    - 1 Day Ago
  • T.J. Maxx - 8201 On The Mall Buena Park Downtown 90620 [Department Manager] As a Customer Experience Coordinator at T.J. Maxx, you'll: Take an active role ...
    - 1 Day Ago
  • T.J. Maxx - 27690 Santa Margarita Parkway 92691 [Department Manager] As a Customer Experience Coordinator at T.J. Maxx, you'll: Take an active role in trai...
    - 1 Day Ago
  • Restoration Hardware - JobID: 33218 [Department Manager] As a Customer Experience Leader at Restoration Hardware, you'll: Lead a team of customer experienc...
    - 1 Day Ago
  • T.J. Maxx - 1850 S Grant St 94402 [Department Manager] As a Customer Experience Supervisor at T.J. Maxx, you'll: Be responsible for promoting an excellent ...
    - 3 Days Ago
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Customer Experience Senior Manager salary varies from city to city. Compared with national average salary of Customer Experience Senior Manager, the highest Customer Experience Senior Manager salary is in San Francisco, CA, where the Customer Experience Senior Manager salary is 25.0% above. The lowest Customer Experience Senior Manager salary is in Miami, FL, where the Customer Experience Senior Manager salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

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Average Base Salary

Core compensation

 
 
 
145609
203150
171369

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
161521
234654
195572
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Experience Senior Manager in Sacramento, CA. The base salary for Customer Experience Senior Manager ranges from $145,609 to $203,150 with the average base salary of $171,369. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $161,521 to $234,654 with the average total cash compensation of $195,572.
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145609
203150

 

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About Sacramento, California    Sacramento (/ˌsækrəˈmɛntoʊ/ SAK-rə-MEN-toh; Spanish: [sakɾaˈmento]) is the capital city of the U.S. state of California and the seat of Sacramento Cou....More

Sacramento, California  area prices were up 2.5% from a year ago    View the Cost of Living in Sacramento, California

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Skills associated with Customer Experience Senior Manager: BI Analytics/Reporting Tools, Strategic Planning, Customer Relationship Management (CRM) software, Customer Lifecycle Management ...More

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