Customer Retention Representative I Salary in the United States

How much does a Customer Retention Representative I make in the United States? The average Customer Retention Representative I salary in the United States is $29,522 as of September 26, 2019, but the range typically falls between $26,459 and $32,499. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

Skills Associated with Customer Retention Representative I: Customer Relations, Customer Care and Billing, Escalation Management, Client Administration ...More

Popular jobs: Physical Therapist, Actuary I, Aerospace Engineer I

Salary estimation for Customer Retention Representative I at companies like : CAFEPRESS INC, HEALTHWAREHOUSE.COM INC, LIQUIDITY SERVICES INC

Jobs with a similar salary range to Customer Retention Representative I : Customer Retention Specialist, Lead Merchandiser

Job Description

Customer Retention Representative I processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative I offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative I typically reports to a supervisor or manager. The Customer Retention Representative I may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2019 Salary.com)

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Average Base Salary

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26459
32499
29522

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
27206
35832
31599
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Retention Representative I in the United States. The base salary for Customer Retention Representative I ranges from $26,459 to $32,499 with the average base salary of $29,522. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $27,206 to $35,832 with the average total cash compensation of $31,599.
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Robert Barton , Chief Operating Officer
CAFEPRESS INC
CafePress Inc. operates as retailer of personalized products in the United States and internationally. The company offers gifts and accessories, including T-shirts and apparel; mugs and drinkware; and home goods, such as custom shower curtains and bed coverings. It conducts its business on its primary United States bas... More
Fiscal Year Ended in 2017
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Customer Retention Representative I Pay Difference by Location

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.3%
City, State Washington, DC Compared to national average
+ 10.7%
City, State Miami, FL Compared to national average
-2.7%
City, State Chicago, IL Compared to national average
+ 6.0%
City, State Boston, MA Compared to national average
+ 12.9%
City, State New York, NY Compared to national average
+ 21.0%
City, State Dallas, TX Compared to national average
-1.0%