Customer Retention Representative I Salary in the United States

Customer Retention Representative I Salary

How much does a Customer Retention Representative I make in the United States? The average Customer Retention Representative I salary in the United States is $33,290 as of April 26, 2022, but the range typically falls between $29,252 and $38,627. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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Salary Salary + Bonus Benefits How To Become
Based on HR-reported data: a national average with a geographic differential
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25% $29,252 10% $25,576 90% $43,486 75% $38,627 $33,290 50%(Median)

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Check out Customer Retention Representative jobs in Virginia

Member Service Representative I

United States Senate Federal Credit Union - Alexandria, VA

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Early Career Customer Service Program - Durham, NC

Fidelity Investments - Danville, VA

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Job Description for Customer Retention Representative I

Customer Retention Representative I processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative I offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative I typically reports to a supervisor or manager. The Customer Retention Representative I may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2022 Salary.com)... View full job description

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Customer Retention Representative I Pay Difference by Location

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.6%
City, State Chicago, IL Compared to national average
+ 6.1%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 20.3%
City, State Dallas, TX Compared to national average
-0.7%

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Understand the total compensation opportunity for a Customer Retention Representative I, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
29252
38627
33290

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
31333
42118
36260
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Retention Representative I in the United States. The base salary for Customer Retention Representative I ranges from $29,252 to $38,627 with the average base salary of $33,290. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $31,333 to $42,118 with the average total cash compensation of $36,260.
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29252
38627

 

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Skills associated with Customer Retention Representative I: Issue Resolution, Customer Engagement, Customer Communications, Customer Relations ...More

Salary estimation for Customer Retention Representative I at companies like : LIQUIDITY SERVICES INC, OVERSTOCK.COM INC, WILLIAMS SONOMA INC

Jobs with a similar salary range to Customer Retention Representative I : Customer Retention Specialist, Lead Merchandiser