How much does a Customer Retention Representative I make in the United States? The average Customer Retention Representative I salary in the United States is $37,324 as of August 27, 2024, but the range typically falls between $33,335 and $42,756. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Retention Representative I Salary | $29,704 | US | August 27, 2024 |
25th Percentile Customer Retention Representative I Salary | $33,335 | US | August 27, 2024 |
50th Percentile Customer Retention Representative I Salary | $37,324 | US | August 27, 2024 |
75th Percentile Customer Retention Representative I Salary | $42,756 | US | August 27, 2024 |
90th Percentile Customer Retention Representative I Salary | $47,702 | US | August 27, 2024 |
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Team Management: The ability of an individual or an organization to administer and coordinate a group of individuals to perform a task. Team management involves teamwork, communication, objective setting and performance appraisals.
Prospecting: Prospecting is the first stage of the geological analysis (second – exploration) of a territory. It is the physical search for minerals, fossils, precious metals or mineral specimens, and is also known as fossicking. Prospecting is a small-scale form of mineral exploration which is an organised, large scale effort undertaken by commercial mineral companies to find commercially viable ore deposits. Prospecting is physical labour, involving traversing (traditionally on foot or on horseback), panning, sifting and outcrop investigation, looking for signs of mineralisation. In some areas a prospector must also make claims, meaning they must erect posts with the appropriate placards on all four corners of a desired land they wish to prospect and register this claim before they may take samples. In other areas publicly held lands are open to prospecting without staking a mining claim.
Sales Process: Designing and implementing repeatable steps that a salesperson takes to move a prospect from an early-stage lead to a closed customer.
Skill | Salary | Demand |
---|---|---|
Attention to Detail
|
$41,430 |
11%
|
Products and Services
|
$40,683 |
9%
|
Leadership
|
$39,937 |
7%
|
Initiative
|
$39,190 |
5%
|
Written Communication
|
$38,444 |
3%
|
Problem Solving
|
$38,444 |
3%
|
What Should I Pay?
Customer Retention Representative I processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative I offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative I typically reports to a supervisor or manager. The Customer Retention Representative I may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)... View full job description
See user submitted job responsibilities for Customer Retention Representative I.
Salary.com job board provides millions of Customer Retention Representative I information for you to search for. Click on search button below to see Customer Retention Representative I job openings or enter a new job title here.
A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Customer Retention Representative I, the upper level is Customer Retention Representative II and then progresses to Customer Retention Supervisor.
Salary.com's CompAnalyst platform offers:
Customer Retention Representative I salary varies from city to city. Compared with national average salary of Customer Retention Representative I, the highest Customer Retention Representative I salary is in San Francisco, CA, where the Customer Retention Representative I salary is 25.0% above. The lowest Customer Retention Representative I salary is in Miami, FL, where the Customer Retention Representative I salary is 3.5% lower than national average salary.
City, State | Compared to national average |
---|---|
City, State San Francisco, CA |
Compared to national average
|
City, State Washington, DC |
Compared to national average
|
City, State Miami, FL |
Compared to national average
|
City, State Chicago, IL |
Compared to national average
|
City, State Boston, MA |
Compared to national average
|
City, State New York, NY |
Compared to national average
|
City, State Dallas, TX |
Compared to national average
|
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Customer Retention Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Retention Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Jobs with different levels of education may pay very differently. Check the Customer Retention Representative I salary of your education level.
Geographic variations impact Customer Retention Representative I salary levels, due to various factors, such as cost of living, industries, market demand and company budgets. Click below to see pay differences between states.
A job category is a classification or grouping of job positions that share similar characteristics, functions, or industries. Customer Retention Representative I salary varies from category to category. Click below to see Customer Retention Representative I salary in different categories.
Take just three simple steps below to generate your own personalized salary report
Core compensation
Includes base and annual incentives
View the Cost of Living in Major Cities
Skills associated with Customer Retention Representative I: Customer Complaint Resolution, Customer Retention, Customer Service Monitoring Software, Escalation Management ...More
Recently searched related titles: Escalation Specialist
Jobs with a similar salary range to Customer Retention Representative I : Member Engagement Specialist, Customer Accounts Specialist
Salary estimation for Customer Retention Representative I at companies like : Teamsters Local No 35 Health, Instituto de Inc, Morningstar Homecare PLC
Jobs with a similar salary range to Customer Retention Representative I : Associate Judge, Catering Consultant, Master Hair Stylist