How much does a Customer Retention Manager make in the United States? The average Customer Retention Manager salary in the United States is $87,407 as of November 23, 2022, but the range typically falls between $78,881 and $102,650. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, helps you determine your exact pay target. 

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Based on HR-reported data: a national average with a geographic differential
25% $78,881 10% $71,119 90% $116,529 75% $102,650 $87,407 50%(Median)
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Check out Customer Retention Manager jobs in Virginia

Manager, Growth Program Sales

LTK (formerly rewardStyle & - Alexandria, VA

Senior Director of Customer Success and Account Management

SalesIntel Research, Inc. - Arlington, VA

Account Manager Retail SMB

Verizon - Colonial Heights, VA

Job Description for Customer Retention Manager

Customer Retention Manager manages all customer retention activities. Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Being a Customer Retention Manager maintains industry relationships and develops budgets and controls costs. Responsible for leading a team of retention members. Additionally, Customer Retention Manager requires a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Customer Retention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Retention Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2022 View full job description

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Job Openings for Customer Retention Manager
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Patricia B. Prichep, Senior Vice President of Operations and Corporate Secretary
CEL-SCI Corporation engages in the research and development of immunotherapy for the treatment of cancer and other diseases. The company's lead investigational immunotherapy is Multikine, which is under phase III clinical trial for the treatment of primary head and neck cancer. Its Ligand Epitope Antigen Presentation S... More
Fiscal Year Ended in 2021
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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
City, State Chicago, IL Compared to national average
+ 6.1%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 20.3%
City, State Dallas, TX Compared to national average

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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Retention Manager in the United States. The base salary for Customer Retention Manager ranges from $78,881 to $102,650 with the average base salary of $87,407. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $85,627 to $116,905 with the average total cash compensation of $101,234.
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Skills associated with Customer Retention Manager: Customer Care, Customer Complaint Resolution, Customer Communications, Customer Lifecycle Management ...More

Salary estimation for Customer Retention Manager at companies like : AXIM BIOTECHNOLOGIES INC, CEL-SCI CORP, MANNATECH INC

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