Customer Service Representative IV Salaries in Canada
Alternate Job Titles: Customer Care Representative IV, Customer Service and Support Representative IV
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How much does a Customer Service Representative IV in Canada make? The median annual Customer Service Representative IV salary in Canada is C$68,249, as of April 24, 2026, with a range usually between C$61,563-C$76,107 not including bonus and benefit information and other factors that impact base pay. However, the salary for someone with the title Customer Service Representative IV may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Customer Service Representative IV in Canada.
This chart describes the expected percentage of people who perform the job of Customer Service Representative IV that make less than that annual salary. For example the median expected annual pay for a typical Customer Service Representative IV in Canada is C$68,249, so 50% of the people who perform the job of Customer Service Representative IV in Canada are expected to make less than C$68,249.
Source: HR Reported data as of April 24, 2026
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This chart describes the expected percentage of people who perform the job of Customer Service Representative IV in , that make less than that salary. For example 50% of the people who perform the job of Customer Service Representative IV in are expected to make less than the median.
Source: HR Reported data as of April 24, 2026
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Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves complex or unusual requests and problems that may require a customized response and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow up or additional information as needed. Provides updates to other internal teams on customer needs and factors that contribute to customer satisfaction. May be assigned to support products that are more complex or critical. May utilize a customer relationship application or database to record activities and research product information. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. Independently performs a wide range of complex duties under general guidance from supervisors. Has gained full proficiency in a broad range of activities related to the job. Typically requires 5-7 years of related experience. View full job description
View Customer Services Jobs by Salary Range: <$30K, $30K–$50K, $50K–$80K, $80K–$100K, >$100K
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- Customer Service Representative IV Salaries with No Diploma
- Customer Service Representative IV Salaries with a High School Diploma or Technical Certificate
- Customer Service Representative IV Salaries with an Associate's Degree
- Customer Service Representative IV Salaries with a Bachelor's Degree
- Customer Service Representative IV Salaries with a Master's Degree or MBA
- Customer Service Representative IV Salaries with a JD, MD, PhD or Equivalent
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- Biotechnology ,
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- Construction ,
- Edu., Gov't. & Nonprofit ,
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- Transportation