How much does a Customer Service Trainer III make in Malden, MA? The average Customer Service Trainer III salary in Malden, MA is $83,154 as of March 26, 2024, but the range typically falls between $72,506 and $98,299. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Customer Service Trainer III Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service Trainer III Salary $62,811 Malden,MA March 26, 2024
25th Percentile Customer Service Trainer III Salary $72,506 Malden,MA March 26, 2024
50th Percentile Customer Service Trainer III Salary $83,154 Malden,MA March 26, 2024
75th Percentile Customer Service Trainer III Salary $98,299 Malden,MA March 26, 2024
90th Percentile Customer Service Trainer III Salary $112,087 Malden,MA March 26, 2024
25% $72,506 10% $62,811 90% $112,087 75% $98,299 $83,154 50%(Median) Didn’t find job title? Click
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Job Description for Customer Service Trainer III

Customer Service Trainer III delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer III leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer III provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer III work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Customer Service Trainer III typically requires 4 -7 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Career Path for Customer Service Trainer III

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Customer Service Trainer III, the upper level is Customer Service Training Supervisor and then progresses to Customer Service Training Manager.

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Customer Service Trainer III salary varies from city to city. Compared with national average salary of Customer Service Trainer III, the highest Customer Service Trainer III salary is in San Francisco, CA, where the Customer Service Trainer III salary is 25.0% above. The lowest Customer Service Trainer III salary is in Miami, FL, where the Customer Service Trainer III salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

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Average Base Salary

Core compensation

 
 
 
72506
98299
83154

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
76197
105726
88519
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Trainer III in Malden, MA. The base salary for Customer Service Trainer III ranges from $72,506 to $98,299 with the average base salary of $83,154. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $76,197 to $105,726 with the average total cash compensation of $88,519.
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72506
98299

 

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About Malden, Massachusetts    Malden is a city in Middlesex County, Massachusetts, United States. At the time of the 2010 United States Census, the population was at 59,450 people.....More

Malden, Massachusetts  area prices were up 2.5% from a year ago    View the Cost of Living in Malden, Massachusetts

Customer Service Trainer III Salary in popular cities: BostonWorcesterSpringfield

Skills associated with Customer Service Trainer III: Customer Service Metrics, Customer Communications, Customer Complaint Resolution, Program Evaluation ...More

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