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Customer Success Supervisor Salary in the United States

How much does a Customer Success Supervisor make in the United States?

As of August 01, 2026, the average salary for a Customer Success Supervisor in the United States is $99,777 per year, which breaks down to an hourly rate of $48.

However, a Customer Success Supervisor's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $126,218
  • Majority Range (25th-75th percentile): $89,676 to $113,617
  • Entry-Level (10th percentile): $80,480
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Key Factors That Influence Customer Success Supervisor Salaries

A Customer Success Supervisor's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Customer Success Supervisor Salaries?

Experience is a primary driver of a Customer Success Supervisor's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Customer Success Associate IV (7+ years): $122,852
  • Customer Success Associate V (7-10 years): $146,357
  • Customer Success Supervisor (10+ years): $99,777
  • Customer Success Manager (10+ years): $114,066
  • Customer Success Senior Manager (10+ years): $158,958
Job Role Years of Experience Average Salary
Customer Success Associate IV7+ years$122,852
Customer Success Associate V7-10 years$146,357
Customer Success Supervisor10+ years$99,777
Customer Success Manager10+ years$114,066
Customer Success Senior Manager10+ years$158,958
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How Do Customer Success Supervisors Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Success Supervisors. For example, consider the average annual salaries in these key locations:
  • District of Columbia: $110,473.
  • California: $110,054.
  • Massachusetts: $108,587.

Top Paying Cities for Customer Success Supervisor

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $125,849
  • San Francisco: $124,471
  • Oakland: $121,848

Customer Success Supervisor Salary by Company Size: Startups vs. Enterprise

Customer Success Supervisor salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $111,695. While startup companies pay approximate $94,491.

Customer Success Supervisor Salary by Company Size

Company Size Employees Average Salary
Startup 1~50 $94,491
Growth Stage 51~500 $99,935
Established 501~5000 $107,861
Enterprise 5000+ $111,695

Customer Success Supervisor Salary by Industry: Top Paying Sectors

For Customer Success Supervisor roles, the industry you choose can affect earning potential by as much as 100% (the gap between the highest and lowest paying industries). Data shows that the Healthcare and Retail & Wholesale sectors offer the strongest compensation, at 50% above the average. In contrast, Customer Success Supervisor positions in Hospitality & Leisure or Software & Networking typically offer lower base pay, as these industries often view Customer Success Supervisor as a support function rather than a direct revenue driver.

The top paying industries for a Customer Success Supervisor

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Healthcare$149,666$72.050%
Retail & Wholesale$144,677$70.045%
Construction$139,688$67.040%
Media$134,699$65.035%
Aerospace & Defense$129,710$62.030%

Customer Success Supervisor Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Success Supervisor's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on August 01, 2026
$89,676
Average $99,777/year
$113,617
$7,473
Average $8,315/month
$9,468
$1,725
Average $1,919/week
$2,185
$43
Average $48/hour
$55
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $113,617 $9,468 $2,185 $55
Average $99,777 $8,315 $1,919 $48
25th Percentile $89,676 $7,473 $1,725 $43

Customer Success Supervisor Salary Growth & Career Path

Customer Success Supervisor

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Advancement

For a Customer Success Supervisor, the most direct path to higher earnings is advancing to the Customer Success Manager role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $114,066 - a projected growth of 14% over your current level.

Most common benefits for Customer Success Supervisor

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for Customer Success Supervisor

Here are companies hiring for Customer Success Supervisor and their salaries, click below for more details.

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FAQ about Customer Success Supervisor

1. Where can a Customer Success Supervisor earn the most?

A Customer Success Supervisor's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Customer Success Supervisor earns the most in San Jose, CA, where the annual salary of a Customer Success Supervisor is $125,849.

2. What is the highest pay for Customer Success Supervisor?

The highest pay for Customer Success Supervisor is $126,218.

3. What is the lowest pay for Customer Success Supervisor?

The lowest pay for Customer Success Supervisor is $80,480.

4. What are the responsibilities of Customer Success Supervisor?

Supervises and supports a team of customer success representatives that provide guidance and technical expertise to leverage the organization's products or services to achieve the customer's business objectives. Oversees customer training and onboarding to facilitate smooth product adoption and build a strong customer relationship foundation. Monitors and delegates work flow to resolve incoming issues. Proactively identifies customer needs and challenges and utilizes extensive product knowledge and problem-solving skills to develop solutions and resolve concerns. Coordinates with internal teams to develop resources, solutions, and tools to improve customer experience, engagement, and outcomes. Delivers feedback and advocates for solutions, product enhancements, and other actions to meet the needs of customers and ensure satisfaction and retention. Typically requires a bachelor's degree. Typically reports to a manager. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.

5. What industry pays the highest salary for Customer Success Supervisor?

The Healthcare industry offers the highest average compensation for Customer Success Supervisor roles, with salaries approximately 50% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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