How much does a Customer Success Associate make? The average Customer Success Associate salary is $55,786 as of October 28, 2020, but the salary range typically falls between $50,620 and $63,337. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
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What does a Customer Success Associate do?
Customer Success Associate
Collaborate and communicate with key stakeholders, from our volunteers to our corporate partners to our engineers, with clarity, patience, respect, and simplicity in mind.
December 30, 2019
Demonstrate a commitment and proficiency around Master Data Management and the ability to manage customer files to insure quality results during processing.
March 14, 2020
Drive customer success as a point of contact for customers, advocating for their interests and giving voice to their feedback.
March 20, 2020
Manage and prioritize assigned portfolio of customers to ensure each customer is successful and satisfied.
April 22, 2020
Provide feedback to the Customer Success and Product teams through identifying and reporting trends in common customer issues and key difficulties that users are experiencing.
April 25, 2020
Support Customer Success leadership on client calls, account reviews, and follow-ups, making sure relevant feedback is communicated to our internal teams.
April 29, 2020
Develop an understanding of and become proficient with the use of various FSE Content Management products, specifically including the ability to manage and update content with our tools.
May 14, 2020
Customer Success Associate Salary in Major Cities
This chart shows the salary comparison for Customer Success Associate between major cities. San Francisco City consistently ranks #1 as of October 28, 2020. Click on the chart to see the detail salary data for Customer Success Associate in each city.
Customer Success Associate Salary by State
- Alaska
- Alabama
- Arkansas
- Arizona
- California
- Colorado
- Connecticut
- District of Columbia
- Delaware
- Florida
- Georgia
- Hawaii
- Iowa
- Idaho
- Illinois
- Indiana
- Kansas
- Kentucky
- Louisiana
- Massachusetts
- Maryland
- Maine
- Michigan
- Minnesota
- Missouri
- Mississippi
- Montana
- North Carolina
- North Dakota
- Nebraska
- New Hampshire
- New Jersey
- New Mexico
- Nevada
- New York
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Texas
- Utah
- Virginia
- Vermont
- Washington
- Wisconsin
- West Virginia
- Wyoming
Customer Success Associate Salary by City
Click to see the salary for Customer Success Associate in these major U.S. cities.
| City Name | Average Salary |
|---|---|
| San Francisco, CA | $69,732 |
| Washington, DC | $62,100 |
| Miami, FL | $54,308 |
| Chicago, IL | $59,182 |
| Boston, MA | $62,854 |
| New York, NY | $67,110 |
| Dallas, TX | $55,423 |
If you'd like know Customer Success Associate Salary in other cities, then please select a city in
Average Salary Range for Customer Success Associate
Average Base Salary
Core compensation
50620
63337
Average Total Cash Compensation
Includes base and annual incentives
What is the average salary for Customer Success Associate in 2020?
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Success Associate in the United States. The base salary for Customer Success Associate ranges from $50,620 to $63,337 with the average base salary of $55,786. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $51,608 to $66,001 with the average total cash compensation of $57,921.
View Average Salary for Customer Success Associate as table
| Average Salary | Average Salary Range | |
|---|---|---|
| Base Salary | $55,786 | $50,620 - $63,337 |
| Bonus | $2,136 | $989 - $2,664 |
| Total Pay | $57,921 | $51,608 - $66,001 |
* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.
* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.
Estimate Salary for Customer Success Associate online for free
Salary.com Estimate Salary Tool provides free, accurate and real-time salary for thousands of careers. Please enter the following pay factors for Customer Success Associate, to get a real-time salary target. If you want to get more detailed salary information, please view Professional Salary Report
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Comments about Customer Success Associate
What's the difference between Government Customer Sales/Success Representative and Customer Success Associate?
According to our latest salary estimation on October 28, 2020. The average salary of Customer Success Associate is $55,786, and the average salary of Government Customer Sales/Success Representative is $86,930. The average salary of Government Customer Sales/Success Representative is higher than Customer Success Associate. ( 2020-10-28 salary.com )
I am a Customer Success Associate, which location’s salary is higher, Barnstable, MA or New Britain, CT?
New Britain, CT typically sees higher pay than Barnstable, MA for Customer Success Associate. a Customer Success Associate Salary in New Britain, CT is $60,249 as of October 28, 2020; a Customer Success Associate Salary in Barnstable, MA is $58,827 as of October 28, 2020. ( 2020-10-28 salary.com )
Customer Success Associate Frequently Asked Questions
Why does the salary of a Customer Success Associate vary from city to city?
The cost of living is tied to salaries. If the expenses are higher in a particular city, then the wage level will be higher as well to afford the people can opportunity to live there. This is why you're always going to make more money in New York City for example, than in a small town. ( 2020-10-28 salary.com )
What are the Pay Factors for Customer Success Associate?
Salary ranges for a Customer Success Associate can vary widely, depending on the city and several other pay factors, including (but not limited to) education level, certifications, additional skills, and work experience. Click here to view Eight Factors That Can Affect Your Pay ( 2020-10-28 salary.com )
How the Pay Factors Influence Your Pay?
Salaries are ultimately dictated by the position being applied to, and hiring company, but there are several important pay factors that come into play based on your individual history that could impact your value to the company. Salary.com's Personal Salary Report will analyze these factors for you to help you maximize your earning potential. ( 2020-10-28 salary.com )
Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role
Last Update: October 28, 2020