How much does a Head of Customer Success make in Ann Arbor, MI? The average Head of Customer Success salary in Ann Arbor, MI is $240,180 as of March 26, 2024, but the range typically falls between $203,209 and $267,249. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Head of Customer Success Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Head of Customer Success Salary $169,549 Ann Arbor,MI March 26, 2024
25th Percentile Head of Customer Success Salary $203,209 Ann Arbor,MI March 26, 2024
50th Percentile Head of Customer Success Salary $240,180 Ann Arbor,MI March 26, 2024
75th Percentile Head of Customer Success Salary $267,249 Ann Arbor,MI March 26, 2024
90th Percentile Head of Customer Success Salary $291,895 Ann Arbor,MI March 26, 2024
25% $203,209 10% $169,549 90% $291,895 75% $267,249 $240,180 50%(Median) Didn’t find job title? Click
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Job Description for Head of Customer Success

Head of Customer Success leads the customer success function with a vision and strategy to provide customers with a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and services and drive sales and increased revenue. Develops strategies and processes that deliver consistent customer satisfaction from onboarding through all phases of the customer lifecycle. Being a Head of Customer Success designs data collection and feedback mechanisms to identify and understand customer needs, assess customer health and aid the development programs and policies. Builds team capabilities and capacity. Additionally, Head of Customer Success establishes collaborative relationships with sales, product development, and other customer facing functions. Requires a bachelor's degree or equivalent. Typically reports to top management. The Head of Customer Success manages a business unit, division, or corporate function with major organizational impact. Establishes overall direction and strategic initiatives for the given major function or line of business. Has acquired the business acumen and leadership experience to become a top function or division head. (Copyright 2024 Salary.com)... View full job description

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Head of Customer Success salary varies from city to city. Compared with national average salary of Head of Customer Success, the highest Head of Customer Success salary is in San Francisco, CA, where the Head of Customer Success salary is 25.0% above. The lowest Head of Customer Success salary is in Miami, FL, where the Head of Customer Success salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

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Average Base Salary

Core compensation

 
 
 
203209
267249
240180

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
231072
327369
279414
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Head of Customer Success in Ann Arbor, MI. The base salary for Head of Customer Success ranges from $203,209 to $267,249 with the average base salary of $240,180. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $231,072 to $327,369 with the average total cash compensation of $279,414.
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203209
267249

 

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About Ann Arbor, Michigan    Ann Arbor is a city in the U.S. state of Michigan and the county seat of Washtenaw County. The 2010 census recorded its population to be 113,934, mak....More

Ann Arbor, Michigan  area prices were up 1.3% from a year ago    View the Cost of Living in Ann Arbor, Michigan

Head of Customer Success Salary in popular cities: DetroitGrand RapidsWarren

Skills associated with Head of Customer Success: Customer Satisfaction, Customer Onboarding, Data Analysis, Cross-Functional Integration ...More

Recently searched related titles: Customer Success Leader, Vp Client Success, Vice President Of Customer Success

Salary estimation for Head of Customer Success at companies like : B2evolution, Textira Holdings Ltd, Bureau of License Issuance

Jobs with a similar salary range to Head of Customer Success : Client Success Executive, Vice President Customer Success