How much does a Head of Customer Success make in the United States? The average Head of Customer Success salary in the United States is $212,857 as of February 27, 2023, but the range typically falls between $181,563 and $235,122. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, helps you determine your exact pay target. 

Based on HR-reported data: a national average with a geographic differential
25% $181,563 10% $153,072 90% $255,394 75% $235,122 $212,857 50%(Median)
Change Search Criteria
Check out Head of Customer Success jobs in Virginia


ESS Technologies, Inc. a Pacteon Company - Blacksburg, VA

Locally Admin Project Coordinator

Virginia Department of Transportation - Colonial Heights, VA

Job Description for Head of Customer Success

Head of Customer Success leads the customer success function with a vision and strategy to provide customers with a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and services and drive sales and increased revenue. Develops strategies and processes that deliver consistent customer satisfaction from onboarding through all phases of the customer lifecycle. Being a Head of Customer Success designs data collection and feedback mechanisms to identify and understand customer needs, assess customer health and aid the development programs and policies. Builds team capabilities and capacity. Additionally, Head of Customer Success establishes collaborative relationships with sales, product development, and other customer facing functions. Requires a bachelor's degree or equivalent. Typically reports to top management. The Head of Customer Success manages a business unit, division, or corporate function with major organizational impact. Establishes overall direction and strategic initiatives for the given major function or line of business. Has acquired the business acumen and leadership experience to become a top function or division head. (Copyright 2023 View full job description

Employers: Job Description Management Tool

See user submitted job responsibilities for Head of Customer Success.

Job Openings for Head of Customer Success
Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?'s CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst
City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
City, State Chicago, IL Compared to national average
+ 5.5%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 17.5%
City, State Dallas, TX Compared to national average

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Head of Customer Success, base salary plus other pay elements

Average Base Salary

Core compensation


Average Total Cash Compensation

Includes base and annual incentives

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Head of Customer Success in the United States. The base salary for Head of Customer Success ranges from $181,563 to $235,122 with the average base salary of $212,857. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $209,822 to $286,170 with the average total cash compensation of $247,640.
Step 2 of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.



Step 3 of 3

How much should you be paid?

View the Cost of Living in Major Cities

Skills associated with Head of Customer Success: Customer Engagement, Service Coordination, Customer Retention, Cross-Functional Integration ...More

Salary estimation for Head of Customer Success at companies like : ADVANCED OXYGEN TECHNOLOGY, QAD INC, TRIPADVISOR INC