As of January 01, 2025, the average annual salary for a Head of Customer Success in the United States is $236,545. Salary.com reports that pay typically ranges from $201,813 to $263,620, with most professionals earning between $170,193 and $288,270.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $263,620 | $21,968 | $5,070 | $127 |
| Average | $236,545 | $19,712 | $4,549 | $114 |
| 25th Percentile | $201,813 | $16,818 | $3,881 | $97 |
An entry-level Head of Customer Success with less than 1 year of experience earns about $215,458. With 1-2 years of experience, the average salary increases to $218,738. For 2-4 years of experience, the pay typically rises to $223,110. Senior-level professionals with 5-8 years of experience earn around $229,669, and those with over 8 years of experience can expect an average of $237,867.
| Levels | Salary |
|---|---|
| Entry Level Head of Customer Success | $215,458 |
| Intermediate Level Head of Customer Success | $218,738 |
| Senior Level Head of Customer Success | $223,110 |
| Specialist Level Head of Customer Success | $229,669 |
| Expert Level Head of Customer Success | $237,867 |
| Entry Level | 9% |
| Mid Level | 8% |
| Senior Level | 6% |
| Top Level | 3% |
| Experienced | 1% |
Salaries in the United States differ widely between states due to factors like cost of living, local economies, and industry presence.
What Am I Worth?
Salaries in the United States can vary greatly between cities due to factors like cost of living, local economies, and industry presence.
As of January 01, 2025, our research reveals a significant shift in Head of Customer Success compensation over the past six years. For example, the median salary increased from $238,402 in 2023 to approximately $238,059 in 2024. (For a detailed analysis of Head of Customer Success salary trends, click here.)
Key factors like location, experience, industry demand, and economic growth significantly influence salary variations, making them important to consider.
Salary.com job board provides millions of Head of Customer Success information for you to search for. Click on search button below to see Head of Customer Success job openings or enter a new job title here.
Here are companies hiring for Head of Customer Success and their salaries, click below for more details.
| Core Compensation | ||||
| Core Compensation | Median | % of Total | ||
| Base Salary | $236,545 | 65.5% | ||
| Bonus | $38,425 | 10.6% | ||
| Value of Benefits | ||||
| Core Compensation | Median | % of Total | ||
| Social Security | $14,440 | 4.0% | ||
| 401K/403B | $10,500 | 2.9% | ||
| Disability | $5,499 | 1.5% | ||
| Healthcare | $8,352 | 2.3% | ||
| Pension | $13,500 | 3.7% | ||
| Time Off | $33,842 | 9.4% | ||
| Total Compensation | $361,104 | 100% | ||
The average annual salary of Head of Customer Success is $236,545. In case you are finding an easy salary calculator, the average hourly pay of Head of Customer Success is $114; the average weekly pay of Head of Customer Success is $4,549; the average monthly pay of Head of Customer Success is $19,712.
A Head of Customer Success's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Head of Customer Success earns the most in San Jose, CA, where the annual salary of a Head of Customer Success is $296,864.
The highest pay for Head of Customer Success is $288,270.
The lowest pay for Head of Customer Success is $170,193.
Head of Customer Success leads the customer success function with a vision and strategy to provide customers with a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and services and drive sales and increased revenue. Develops strategies and processes that deliver consistent customer satisfaction from onboarding through all phases of the customer lifecycle. Being a Head of Customer Success designs data collection and feedback mechanisms to identify and understand customer needs, assess customer health and aid the development programs and policies. Builds team capabilities and capacity. Additionally, Head of Customer Success establishes collaborative relationships with sales, product development, and other customer facing functions. Requires a bachelor's degree or equivalent. Typically reports to top management. The Head of Customer Success manages a business unit, division, or corporate function with major organizational impact. Establishes overall direction and strategic initiatives for the given major function or line of business. Has acquired the business acumen and leadership experience to become a top function or division head.
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)
With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.
