As of April 01, 2025, the average annual salary for a Head Teller in Chicopee, MA is $48,206. Salary.com reports that pay typically ranges from $42,485 to $53,020, with most professionals earning between $37,277 and $57,403.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $53,020 | $4,418 | $1,020 | $25 |
| Average | $48,206 | $4,017 | $927 | $23 |
| 25th Percentile | $42,485 | $3,540 | $817 | $20 |
An entry-level Head Teller with under 1 year experience makes about $46,328. With less than 2 years of experience, a mid-level Head Teller makes around $46,498. After 2-4 years, the Head Teller pay rises to about $47,181. Those senior Head Teller with 5-8 years of experience earn roughly $48,206, and those Head Teller having 8 years or more experience are expected to earn about $49,787 on average.
| Levels | Salary |
|---|---|
| Entry Level Head Teller | $46,328 |
| Intermediate Level Head Teller | $46,498 |
| Senior Level Head Teller | $47,181 |
| Specialist Level Head Teller | $48,206 |
| Expert Level Head Teller | $49,787 |
| Entry Level | 0% |
| Mid Level | 0% |
| Senior Level | 1% |
| Top Level | 4% |
| Experienced | 7% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Coaching: Coaching is a form of development in which an experienced person, called a coach, supports a learner or client in achieving a specific personal or professional goal by providing training and guidance.
Addressing Customer Needs: Customer needs are defined as the influential factors that trigger them to buy your product or service. In order to identify customer needs, it is important to understand the reasons behind their decision making. In order to understand customer needs better, it's very important to know who your customers are.
Client Relationship: Client relationship managemen is focused on building relationships with clients to ensure that their needs are met, they are satisfied with the services and/or products provided by the company.
| Skill | Salary | Demand |
|---|---|---|
|
Benefits Management
|
$82,914 |
72%
|
|
Tech Savvy
|
$61,222 |
27%
|
|
Computer Systems
|
$58,811 |
22%
|
|
Branch Operations
|
$56,401 |
17%
|
|
Coordination
|
$54,955 |
14%
|
|
Client Service
|
$53,991 |
12%
|
