How much does a Help Desk Director make in Milwaukee, WI? The average Help Desk Director salary in Milwaukee, WI is $181,411 as of August 27, 2024, but the range typically falls between $164,559 and $194,334. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Help Desk Director Salary | $149,216 | Milwaukee,WI | August 27, 2024 |
25th Percentile Help Desk Director Salary | $164,559 | Milwaukee,WI | August 27, 2024 |
50th Percentile Help Desk Director Salary | $181,411 | Milwaukee,WI | August 27, 2024 |
75th Percentile Help Desk Director Salary | $194,334 | Milwaukee,WI | August 27, 2024 |
90th Percentile Help Desk Director Salary | $206,099 | Milwaukee,WI | August 27, 2024 |
What Should I Pay?
Help Desk Director directs and oversees all aspects of an organization's technical help desk. Provides mentoring and leadership to the team. Being a Help Desk Director develops and optimizes processes to achieve service level requirements and performance goals. Establishes policies and procedures that produce high-quality service to internal customers. Additionally, Help Desk Director identifies and implements help desk systems and tools to identify, document, track, and resolve reported problems. Reviews key metrics to analyze the help desk performance and identify problem areas. Manages resource planning and decision-making. Aligns help desk activities and initiatives to support and enhance the objectives of the organization. May require a bachelor's degree. Typically reports to senior/top management. The Help Desk Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Help Desk Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)... View full job description
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Help Desk Director salary varies from city to city. Compared with national average salary of Help Desk Director, the highest Help Desk Director salary is in San Francisco, CA, where the Help Desk Director salary is 25.0% above. The lowest Help Desk Director salary is in Miami, FL, where the Help Desk Director salary is 3.5% lower than national average salary.
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Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Front Desk Supervisor | Experience 3 + | EducationHigh School | Salary Compared to This Job |
Job Title Help Desk Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Senior Supervisor | Experience 3 - 5 | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
Jobs with different levels of education may pay very differently. Check the Help Desk Director salary of your education level.
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About Milwaukee, Wisconsin Milwaukee lies along the shores and bluffs of Lake Michigan at the confluence of three rivers: the Menomonee, the Kinnickinnic, and the Milwaukee. Sma....More
Milwaukee, Wisconsin area prices were up 1.8% from a year ago View the Cost of Living in Milwaukee, Wisconsin
Help Desk Director Salary in popular cities: Madison, Green Bay, Kenosha
Skills associated with Help Desk Director: Help Desk Management, Upgrades Management, IT Help Desk Software, Solution Delivery ...More