Help Desk Manager Salary in New Jersey

How much does a Help Desk Manager make in New Jersey? The average Help Desk Manager salary in New Jersey is $105,420 as of October 30, 2019, but the range typically falls between $91,034 and $122,262. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Salary range for a Help Desk Manager
$91,034 to $122,262
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Job Description

Help Desk Manager manages a team of support personnel who troubleshoot and resolve IT issues. Ensure the help desk staff uses the required tools and software to identify, document, track and resolve reported problems. Being a Help Desk Manager plan, prioritize and schedule help desk activities to ensure maximum issue resolutions in minimum time. Develop and train help desk staff. Additionally, Help Desk Manager analyze help desk activities and develop tools and process improvements to optimize service and staff performance. May maintain help desk software and make recommendations for new systems. Typically reports to Unit or department head. Typically requires a bachelor's degree. The Help Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Help Desk Manager typically requires more than 5 years experience of related support services experience. 1 to 3 years supervisory experience may be required. (Copyright 2019 Salary.com)

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Location Avg. Salary Date Updated
Location Bayonne, NJ Avg. Salary $108,891 Date Updated October 30, 2019
Location Bergenfield, NJ Avg. Salary $109,844 Date Updated October 30, 2019
Location Bloomfield, NJ Avg. Salary $109,940 Date Updated October 30, 2019
Location East Brunswick, NJ Avg. Salary $110,474 Date Updated October 30, 2019
Location Hoboken, NJ Avg. Salary $115,375 Date Updated October 30, 2019
Location Irvington, NJ Avg. Salary $108,891 Date Updated October 30, 2019
Location Lakewood, NJ Avg. Salary $108,602 Date Updated October 30, 2019
Location Middlesex, NJ Avg. Salary $106,984 Date Updated October 30, 2019
Location Passaic, NJ Avg. Salary $109,940 Date Updated October 30, 2019
Location Union, NJ Avg. Salary $108,891 Date Updated October 30, 2019
Job Openings for Help Desk Manager in New Jersey
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