Help Desk Support Specialist IV Salary in Greenville, Mississippi

Help Desk Support Specialist IV Salary in Greenville, MS

How much does a Help Desk Support Specialist IV make in Greenville, MS? The average Help Desk Support Specialist IV salary in Greenville, MS is $65,952 as of March 26, 2024, but the range typically falls between $59,547 and $73,620. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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Help Desk Support Specialist IV Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Help Desk Support Specialist IV Salary $53,715 Greenville,MS March 26, 2024
25th Percentile Help Desk Support Specialist IV Salary $59,547 Greenville,MS March 26, 2024
50th Percentile Help Desk Support Specialist IV Salary $65,952 Greenville,MS March 26, 2024
75th Percentile Help Desk Support Specialist IV Salary $73,620 Greenville,MS March 26, 2024
90th Percentile Help Desk Support Specialist IV Salary $80,602 Greenville,MS March 26, 2024
25% $59,547 10% $53,715 90% $80,602 75% $73,620 $65,952 50%(Median) Didn’t find job title? Click
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Check out Help Desk Support Specialist Job Openings in Greenville, Mississippi

Help Desk Support Technician

V-Soft Consulting - Jackson, MS

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Helpdesk - Help Desk Support Technician

HexaQuEST Global - Jackson, MS

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Underwriting Support Specialist - Hybrid

Great West Casualty Company - South Sioux City, NE

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Job Description for Help Desk Support Specialist IV

Help Desk Support Specialist IV responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Being a Help Desk Support Specialist IV uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Additionally, Help Desk Support Specialist IV advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. The Help Desk Support Specialist IV independently performs a wide range of complex duties under general guidance from supervisors. Has gained full proficiency in a broad range of activities related to the job. To be a Help Desk Support Specialist IV typically requires 5-7 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Salary.com job board provides millions of Help Desk Support Specialist IV information for you to search for. Click on search button below to see Help Desk Support Specialist IV job openings or enter a new job title here.

Job Openings for Help Desk Support Specialist IV in Greenville, MS
  • V-Soft Consulting - Jackson, MS
    Help Desk Support Technician. Primary Location: Jackson, Mississippi. V-Soft Consulting is currently hiring for a. Help Desk Support Technician. for our pr...
    - 3 Days Ago
  • HexaQuEST Global - Jackson, MS
    Job Description. The Mississippi Department of Education has a current goal for every community to effectively use a World-Class Data System to improve stu...
    - 3 Days Ago
  • Great West Casualty Company - South Sioux City, NE
    This position offers the option of a hybrid work schedule, with three days working in the office and two days working remotely. Join a growing company that...
    - 26 Days Ago
  • Metronome LLC - Norfolk, VA
    Job Description * Serves as the initial DIO point of contact for troubleshooting hardware and software problems. Responds to end-user phone, email, or chat...
    - 2 Days Ago
  • NuAxis Innovations LLC - Reston, VA
    We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are ou...
    - 2 Days Ago

Career Path for Help Desk Support Specialist IV

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Help Desk Support Specialist IV, the upper level is Help Desk Supervisor and then progresses to Help Desk Senior Supervisor.

Help Desk Support Specialist IV
Help Desk Supervisor
Help Desk Senior Supervisor
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Help Desk Support Specialist IV Pay Difference by Location

Help Desk Support Specialist IV salary varies from city to city. Compared with national average salary of Help Desk Support Specialist IV, the highest Help Desk Support Specialist IV salary is in San Francisco, CA, where the Help Desk Support Specialist IV salary is 25.0% above. The lowest Help Desk Support Specialist IV salary is in Miami, FL, where the Help Desk Support Specialist IV salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

Take just three simple steps below to generate your own personalized salary report

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Understand the total compensation opportunity for a Help Desk Support Specialist IV, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
59547
73620
65952

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
60841
76457
67645
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Help Desk Support Specialist IV in Greenville, MS. The base salary for Help Desk Support Specialist IV ranges from $59,547 to $73,620 with the average base salary of $65,952. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $60,841 to $76,457 with the average total cash compensation of $67,645.
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For a real-time salary target, tell us more about your role in the four categories below.

59547
73620

 

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About Greenville, Mississippi    Greenville is a city in, and the county seat of, Washington County, Mississippi, United States. The population was 34,400 at the 2010 census. It is lo....More

Greenville, Mississippi  area prices were up 1.2% from a year ago    View the Cost of Living in Greenville, Mississippi

Help Desk Support Specialist IV Salary in popular cities: Jackson, Gulfport, Hattiesburg

Skills associated with Help Desk Support Specialist IV: User Administration, Issue Resolution, Ticketing/Tracking, IT Help Desk Software ...More

Recently searched related titles: Hardware Support Specialist, It Service Analyst, Desktop Support Supervisor

Salary estimation for Help Desk Support Specialist IV at companies like : Electronic Key Inc, York County DES, Hau( Wainor) - San